Position SummaryThe Senior Human Resources Business Partner will serve as a strategic advisor to business leaders, aligning people strategies with operational priorities, workforce needs, and continuous improvement goals. This role is responsible for translating business objectives into practical HR solutions that strengthen organizational effectiveness, improve employee engagement, support talent development, and enable sustainable performance. The ideal candidate brings more than eight years of progressive HR experience, strong business acumen, and a demonstrated ability to operate in a fast-paced, process-oriented environment where continuous improvement, data-driven decision-making, and cross-functional collaboration are essential. This role is responsible for translating business objectives into practical HR solutions that strengthen organizational effectiveness, improve employee engagement, support talent development, and enable sustainable performance. The ideal candidate brings more than eight years of progressive HR experience, strong business acumen, and a demonstrated ability to operate in a fast-paced, process-oriented environment where continuous improvement, data-driven decision-making, and cross-functional collaboration are essential.
This role will sit in the NYC Office (Grace Building) for 3 days a week, with two days remote.
Responsibilities and Accountabilities- Partner with business leaders to understand operational priorities, workforce challenges, and performance goals, and translate them into effective people strategies.
- Provide strategic and day-to-day HR guidance on employee relations, performance management, workforce planning, organizational design, talent development, and change management.
- Coach managers on leadership effectiveness, team dynamics, employee engagement, accountability, and consistent application of HR policies and practices.
- Lead or support continuous improvement initiatives that streamline HR processes, improve manager and employee experience, reduce operational friction, and increase organizational effectiveness.
- Use HR metrics, workforce data, employee feedback, and business insights to identify trends, diagnose root causes, and recommend practical solutions.
- Support performance management processes by guiding leaders through goal setting, feedback, development planning, corrective action, and performance improvement conversations.
- Advise on organizational changes, restructures, role clarity, workforce transitions, and change readiness activities while balancing business needs and employee impact.
- Partner with Talent Acquisition, Compensation, Benefits, Learning and Development, HR Operations, and Employee Relations teams to deliver integrated HR support.
- Promote a culture of continuous improvement, accountability, inclusion, collaboration, and high performance across assigned client groups.
- Ensure HR practices comply with applicable employment laws, company policies, regulatory requirements, and risk management expectations.
Required Skills and Abilities- Eight or more years of progressive Human Resources experience, including demonstrated experience as an HR Business Partner, HR Manager, or senior HR generalist supporting business leaders.
- Experience working in a continuous improvement, operational excellence, insurance, financial services, technology, or similarly process-driven environment.
- Strong knowledge of employee relations, performance management, workforce planning, organizational effectiveness, change management, and employment law fundamentals.
- Proven ability to influence leaders, coach managers, and build trusted relationships across multiple levels of the organization.
- Demonstrated ability to use data, metrics, and root-cause analysis to identify opportunities, solve problems, and improve HR and business outcomes.
- Excellent communication, facilitation, consultation, and conflict-resolution skills, with the ability to handle sensitive matters with discretion and sound judgment.
- Bachelor's degree in Human Resources, Business Administration, Organizational Development, Psychology, or a related field, or equivalent practical experience.
Desired Skills and Abilities- Experience supporting transformation, process redesign, operating model changes, or large-scale organizational change initiatives.
- Experience developing manager capability, engagement action plans, talent reviews, succession planning processes, or workforce analytics.
- Insurance industry knowledge and experience preferred but not required
- Experience with Workday
- Experience working with employee immigration matters
Key Competencies- Strategic Partnership: Connects people priorities to business goals and provides practical, business-aligned HR solutions.
- Continuous Improvement Mindset: Identifies inefficiencies, challenges existing processes constructively, and drives measurable improvements.
- Data-Driven Problem Solving: Uses workforce insights, metrics, and root-cause analysis to inform decisions and recommendations.
- Change Leadership: Helps leaders and teams navigate ambiguity, adoption challenges, and organizational transitions.
- Manager Coaching: Builds leader capability through direct, practical coaching and clear guidance.
- Collaboration and Influence: Works effectively across HR centers of expertise, business functions, and leadership levels.
- Judgment and Integrity: Handles confidential and sensitive matters with professionalism, discretion, and balanced judgment.
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For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.
$123,400 - $209,800/year
- Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.
- Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.
