Job Description SummaryAs our Customer Portfolio Manager with a dynamic customer base and multiple locations you will need to demonstrate accountability for functional, business, and broad company objectives within Gas Power.
You will be responsible for the profitability and customer satisfaction for assigned contracts and customer obligations, fulfill service agreement obligations, fixed price, and time and material program management, and interact with members of the customer service, parts and transactional services, field service, repair service, and/or other teams. High levels of operational judgment are required to achieve objectives.
Job DescriptionRoles and Responsibilities
- As the Customer Portfolio Manager, you will serve as a liaison between internal/external organizations and your assigned customer(s),own the customer relationship,customer communication and contribute to the overall business strategy inclusive of the P&Ls and Growth Opportunity
- Develop and own site customer communication plan, coordinate andfacilitateregular "Customer meetings" reviewing open items and action plans and reviewingexisting and new GE Vernova products/servicesthat could provide value for the customer.
- OverseeGas Power warrantyand applicable commercial considerations including concessions as they arise balancing maximum benefits for the customer and GE.
- Be responsible fordevelopingoutage scope/communicating scope to the field services team.
- Be responsible foroutage/non-outage parts planningincluding requests for quotes, providing quotes to customers, placing/managing parts orders through delivery, and invoicing for parts as applicable.
- Provide leadership in owning and driving all emergent/forced outage matters to resolution.
- Prepare, organize, andfacilitatepre-outage planning meetings, post-outage meetings and outage milestone meetings includingOn-Site Repairs and Part and Component Repairsperformed in GRS addressing repairs issues in the GE network.
- Own contract leadership and fulfillment including all project deliverables and understanding theT&Cs and contract requirementssuch as LD & Bonus structure.
Required Qualifications
Bachelors Degree from an accredited University (OR anAssociatesdegree from a college or 7 years of experience in a power generation industry)
Minimum of 5 years of Technical Field with Heavy Duty Gas Turbine/and or Steam Power experience
Ability to work up to25% of the time at a site
Desired Characteristics
- Strong oral and written communication skills.
- Strong interpersonal and leadership skills.
- Demonstrated ability to analyze and resolve problems.
- Demonstrated ability to lead programs / projects.
- Ability to document, plan, market, and execute programs.
Additional InformationRelocation Assistance Provided: No
#LI-Remote - This is a remote position
For candidates applying to a U.S. based position, the pay range for this position is between $119,600.00 and $199,400.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidates experience, education, and skill set.
Bonus eligibility: discretionary annual bonus.
This posting is expected to remain open for at least seven days after it was posted on July 16, 2026.
Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off.
