Epic Cadence Certified and Provider Scheduling Template build experience required; healthcare experience strongly preferred.
Job Summary
Serve as a senior-level analyst responsible for designing, building, and optimizing provider scheduling solutions within Epic. This role is highly hands-on, requiring deep expertise in Cadence, strong analytical skills, and the ability to translate operational needs into effective system configurations.
Key Responsibilities
- Design, build, and optimize provider scheduling templates using Epic Cadence best practices
- Analyze data and workflows to identify and implement scheduling and capacity improvements
- Lead system enhancements end-to-end, including requirements, build, testing, and deployment
- Partner with clinical and operational stakeholders to translate needs into technical solutions
- Develop and execute test scripts to ensure accuracy and system integrity
- Troubleshoot complex system issues and coordinate resolution with IT and vendors
- Provide training and ongoing support to end users and super-users
- Mentor junior team members and promote standardization and best practices
Other InformationEducation Requirements:• Bachelor's degree in Business Administration, Information System Management, Math/Science or related field.
Licensure/Certification Requirements:- Epic Cadence certification (required)
- Additional Epic certifications a plus
Professional Experience Requirements:• Five (5) years of progressively responsible experience working with information systems.
Ten (10) years preferred experience
Knowledge/Skills/and Abilities Requirements:- Expertise with Epic Cadence visit type and template build (required)
Job DetailsLegal Employer: NCHEALTH
Entity: Shared Services
Organization Unit: Care Access - Support
Work Type: Full Time
Standard Hours Per Week: 40.00
Salary Range: $41.04 - $59.00 per hour (Hiring Range)
Pay offers are determined by experience and internal equity
Work Assignment Type: Remote
Work Schedule: Day Job
Location of Job: US:NC:Chapel Hill
Exempt From Overtime: Exempt: Yes
This position is employed by NC Health (Rex Healthcare, Inc., d/b/a NC Health), a private, fully-owned subsidiary of UNC Health Care System, in a department that provides shared services to operations across UNC Health Care; except that, if you are currently a UNCHCS State employee already working in a designated shared services department, you may remain a UNCHCS State employee if selected for this job.
