Senior Growth Architect

Team: Product
The role

We're hiring the person who will build Pacaso's AI-native growth engine that turns interested visitors into high-quality, sales-ready buyers.

This is not a roadmap-and-stakeholder PM role, and it's not a production software engineering role. You are a systems designer, an AI prompt expert, and a prototyper. You design the architecture of the buyer journey and you build working systems with AI tooling - moving buyers from first signal of intent all the way to a purchase-ready handoff: lifecycle and nurture, on-site personalization and conversion, scoring and routing, and the connective tissue between them. You own the mid-to-bottom funnel as a single integrated system, not a collection of features.

The systems you build are inherently cross-channel. A buyer's journey doesn't happen on one surface - it moves across the site, email, messaging, CRM, sales touchpoints, and back. You'll design AI systems that follow the buyer across all of it, carrying context from one channel to the next so the experience feels like one continuous conversation rather than disconnected handoffs. The site is one surface among several; your job is the whole lifecycle. You are building the connective tissue of the buyer journey, not optimizing individual funnel surfaces.

You'll have an engineering team and architects in support to take your designs and prototypes to production scale. You set the architecture and prove it works; they help you harden it.
What you'll own

• The full buyer journey from interest through product-qualification to sales-ready: every surface, every step, treated as one connected experience rather than isolated touchpoints.
• The buyer intelligence layer - the brain of the system: signals, memory, and context that travel with the buyer; scoring and next-best-action logic; and the handoffs that carry that intelligence across the site, CRM, messaging, lifecycle, and sales.
• AI-driven lifecycle and nurture systems that engage buyers with the right message at the right moment.
• On-site personalization and conversion: the product experiences that turn intent into qualified action.
• Scoring, qualification, and routing - getting the highest-quality buyers to sales as fast as possible, with the context sales needs to close.
• The measurable outcome: more high-quality, product-qualified buyers delivered to sales, faster.

What success looks like

You are measured on the funnel outcome - the volume and quality of product-qualified buyers reaching sales, and the speed of that journey. The job is to build the AI systems that move that number, with leverage, so the engine compounds rather than requiring you to grind each surface by hand.
Who you are

• You're customer-obsessed, and you let it drive your strategy. You start from the buyer's experience, not the org chart or the backlog. When you have to choose between competing surfaces, channels, or features, the tiebreaker is what moves the buyer's experience forward - not what's easiest to build or who's asking loudest. You can hold the whole journey in your head from the buyer's point of view and prioritize ruthlessly from there.
• You take immense ownership of outcomes. You're accountable to the result, not the task list. You've killed your own work when the impact wasn't there, and you can tell us about it.
• You're relentlessly curious and you learn fast. You go deep on systems you didn't build and problems you've never seen, because understanding them is how you move the needle.
• You tackle problems outside your lane - by partnering, not annexing. When the path to impact runs through an adjacent system or another team's surface, you go understand it and work with the owner to move it together. You don't wait for permission, and you don't trample.
• You're a systems designer and a prototyper. You think in architectures, and you build working prototypes with AI tooling to prove them out - fast. You're an expert at getting AI systems to do real work through prompting and orchestration. You reach for leverage, not manual effort. You don't need to be a production software engineer - you need to design the right system and demonstrate it works.
• You're fluent in two registers - business and technical - and you own the decision in both. You can sit with sales, marketing, and leadership and own a business call: framing the tradeoff, making the decision, defending it. Then you can turn around and get deep with engineers on how the system should actually be built. You're not a coordinator carrying messages between the two; you hold the decision and can defend it in either language.
• You're impact-driven, not territory-driven. You don't want to sit on one team or babysit one feature. You want to own a complex, end-to-end problem and solve it.

What you'll bring

• A track record of designing AI-driven systems and building working prototypes as a hands-on IC - strong systems design judgment paired with deep fluency in prompting and orchestrating AI tooling.
• Demonstrated ownership of a measurable business outcome - ideally in growth, conversion, lifecycle, or funnel - where you designed and built the system that moved it.
• Experience designing intelligence layers: signals, scoring, context, and decision logic that drive what happens next for a customer.
• Fluency partnering with engineers and architects to take prototypes to production: you can scope, design, and hand off, and you can build the proof yourself.
• Strong product judgment about the end-to-end experience, not just the component you're working on.
• Comfort with ambiguity and broad scope, and the discipline to prioritize toward impact.

This is a senior-level technical product role with significant scope and a clear path to grow as the function proves out.

Why You'll Love Working Here

We invest in our Crew the way we invest in our homes - thoughtfully, generously, and with care.

• Competitive base salary and meaningful equity - every Crew member shares in what we're building
• Discretionary time off - take the rest you need, when you need it
• Premium medical, dental, and vision coverage for you and your family
• Sponsored memberships to One Medical, Peloton, and WellHub for whole-person, modern healthcare
• 401(k) to help you build long-term security
• Paid parental leave for primary and secondary caregivers
• Home office stipend and a monthly internet and cell phone reimbursement to set you up for great remote work
• Quarterly team gatherings and ongoing learning and development investment