Senior Group Director, Shoes

​About the role:

CHANEL is looking for a Senior Group Director,Shoesto join our Merchandising Team in New York, New York. You will own the end-to-end merchandising vision and category leadership for Shoes in the U.S., establishing the strategy and driving a unique, client-centric assortment for all U.S. boutiques and Multi-Brand Retail Partners.  This role is accountable for category performance, commercial outcomes, and the development of high-performing teams—ensuring Chanel’s continued leadership in the American luxury market. 

You will provide strategic support to the Head of Merchandising and Fashion Business Planning, U.S., serving as both a thought partner and executional leader, and willbe responsible fordeveloping and inspiring the Shoes merchandising team.The role will be a key support role for the Head of Merchandising and Fashion Business Planning, U.S., providing strategic and executional leadership to ensure the success of the broader category and be responsible for developing and  guiding of the Shoes merchandising team members.  

Whatimpactyou can create at CHANEL:

Strategic Leadership

• Define and execute the U.S. merchandising strategy for Shoes, ensuring it reflects both Chanel’s creative vision and the unique needs of the dynamic American market. 

• Own category performance, setting businessobjectivesand commercial target.

• Support the Head of Merchandisingand Fashion Business Planningin driving the overall categoryvision, strategic planning, and business performance. 

• Build strong relationships with multi-brand retail leadership to stayclosely connectedand receive ongoing updates on changes to their shoe-floor matrix and capturing competitive and client insights.

• Partner with global counterparts to align on collection vision while tailoring assortments and strategies for the U.S. client. 

• Identifyopportunities and risks in the U.S. market and recommend strategies to drive growth, client acquisition, and retention. 

• Supportsettingthe US Pricing strategy for shoes and playa key role in the approach. 

Product & Assortment

• Lead the team to build seasonal assortments thatrepresentcollection allure and support each locationsspecificities and clients’ needs. 

• Monitor category and assortment performance, adjusting buy strategies and influencing pricing to maximize sales, inventory efficiency, and long-term category health

• Identifyand capitalize on market opportunities, competitive insights, and client trends to drive growth, client acquisition, and retention

• Leverage U.S. client insights, CRM data, and retail feedbackwith global merchandisingto inform product journeys, assortment architecture, and lifecycle management.

Front- Runner of Fashion & Industry Trends

• Serve as a thought leader in the U.S. luxury landscape,identifyingshifts in client behavior, cultural moments, and fashion trends. 

• Translate these insights into assortment strategies, ensuring Chanelremainsthe leader in the U.S. market for fashion and desirability. 

• Represent the U.S. voice in global forums, ensuring regional perspectives influence shoes’ product evolution. 

• Ensure the Shoes offering enhances the client experience across U.S. boutiques,Department Storesand all client facing events. 

Leadership & Team Development

• Lead and develop the U.S. Shoes merchandising team, fostering growth, collaboration, anda culture ofexcellence. 

• Shape team architecture to support growth and transformation.

• Champion talent development, individual mentorship, and succession planning, ensuring the team’s capabilities and structure support long-term business and organizational needs.

• Serve as a cultural ambassador, inspiring teams with Chanel’s heritage, creativity, and client-first philosophy. 

• Drive efficiency and process improvement through challenging statusquoand collaboration. 

Retail & Business Excellence  

• Partner with U.S. Retail, Visual Merchandising, and Fashion Expertise teams to ensure storytelling and execution that protect brand equity 

• LeadregularBusiness Reviews withMBRpartnersand drive decisions that have wide-reaching impact across distribution, sales, assortment, and clientjourney. 

• Track key business metrics and lead action plans tooptimizeresults. 

• Work closely with Supply Chain and Merch Planning to ensure the right products reach the right markets at the right time. 

You are energized by: 

• Passionate about Fashion – You are deeply connected to the world of fashion and craftmanship, bringing enthusiasm, curiosity and innovation while respecting the codes of the house.   

• Visionary & Strategic – You see both the big picture and the fine details, shaping strategies while executing flawlessly in the moment.  

• Client-Obsessed – You have a deep curiosity about the U.S. luxury client and make decisions that put their needs, desires, and experiences at the center.  

• Innovative & Trend-Aware – You anticipate market and cultural shifts, translating them into forward-thinking merchandising strategies.  

• Collaborative & Influential – You thrive in cross-functional partnerships, inspiring and aligning diverse teams toward shared goals.  

• Analytical & Decisive – You balance intuition with data, using insights to drive informed business decisions and corrective actions.  

• Resilient & Adaptable – You excel in ambiguity, embrace change, and remain composed under pressure while leading teams through evolving priorities.  

• People Leader – You nurture talent, develop high-performing teams, and embody Chanel’s culture of respect, excellence, and creativity.  

What you will bring to the team: 

• 12+ years of experience in luxury merchandising, with strong expertise in Shoes and deep knowledge of the U.S. luxury fashion market.  

• Proven ability to adapt global strategies to local market needs and drive commercial performance.  

• Strong analytical and financial acumen, with experience managing P&L responsibilities.  

• Excellent leadership and communication skills, with experience leading high-performing teams.  

• Deep understanding of U.S. luxury clients, trends, and competitive landscape.  

• Up to 25% regular travel (international and domestic)  

• Bachelor's Degreerequired, MBA a plus 

Compensation:

• Theanticipatedbase salary range for this position is 175,000through 225,000 component of the total compensation for this position. Other forms of variable pay [may/will] be offered for this position. Other components [may/will] include bonus potential, benefits, and/or perks. 

Benefits and Perks: 

• Wellbeing resources include dedicated paid time off for wellbeing for your role: 2-week August Office Closure and a Wellbeing fund  

• Family and care giving benefits (inclusive of parental leave, fertility support,MilkStork, and Care.com Membership) 

• Generous paid time off policies to include vacation, holiday, sick and volunteer days  

• 401K and other incentives  

• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Heal