About the Role:

Gusto is seeking a Security, Governance, Risk & Compliance professional to join our team managing our security governance, risk and compliance initiatives. This person will guide the company from foundational Governance, Risk & Compliance (GRC) maturity through to steady-state operations, leveraging AI to automate and improve old practices and tools, ensuring ongoing compliance with SOC 2 Type 2, IT General Controls, ICOC and related frameworks, while embedding security-minded practices throughout Gusto. This is a cross-functional role with key touchpoints in every department.

Here's what you'll do day-to-day:

• Develop, maintain, and ensure adherence to security and compliance SOPs, internal documentation, and company-wide policies-particularly supporting SOC 2 and future framework adoption.
• Own and manage trust management platforms including documentation of controls, risks, vendors, and exceptions, and lead the implementation of AI agents to automate and improve the implementation of our controls framework and evidence collection to support it
• Collaborate with Legal, Enterprise Applications, and Gusto counterparts to establish and maintain data governance policies (e.g., classification, retention, handling).
• Conduct ongoing internal risk assessments to identify exposure and control gaps; coordinate remediation plans with functional teams.
• Manage the third-party vendor risk program, including onboarding reviews, monitoring, and renewal assessments.
• Lead interactions with external auditors and regulatory bodies during compliance assessments (e.g., SOC 2 Type 2) and oversee responses to client security assessments and due diligence requests.
• Stay current on relevant compliance frameworks, laws, and regulations to ensure appropriate coverage and adaptability.
• Partner cross-functionally (e.g., Security, Legal, Engineering, Sales, IT) to implement scalable GRC processes, harmonize systems, and foster GRC understanding through employee enablement programs and KPI-driven insights.

Here's what we're looking for:

• 8+ years of experience in governance, risk, and compliance within SaaS, ideally in the HCM, payroll, or fintech sectors.
• Bachelor's degree in Business, Information Systems, or a related field.
• Strong understanding of SaaS business models, with experience implementing controls and policies in fast-paced, product-driven environments.
• Proven experience leading or supporting a SOC 2 Type 2 compliance initiative, including collaboration with auditors and cross-functional teams.
• Familiarity with compliance tools and platforms such as Optro, Vanta, Drata, Viso Trust, or similar.
• Demonstrated ability to translate complex GRC requirements into actionable, scalable processes.
• Excellent written and verbal communication skills, including the ability to educate and influence cross-functional stakeholders.
• A data-informed mindset, with the ability to use analytics to assess GRC performance and maturity.
• One or more relevant professional certifications:
• CISA, CRISC, or GRCP preferred
• CGEIT, CRMA, or PMI-RMP are a bonus

Our cash compensation amount for this role is targeted at $183,000-205,000 in the San Francisco Bay Area. Stock equity is additional. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

Gusto has physical office spaces in Denver, San Francisco, and New York City. Employees who are based in those locations will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role). The same office expectations apply to all Symmetry roles, Gusto's subsidiary, whose physical office is in Scottsdale.

Note: The San Francisco office expectations encompass both the San Francisco and San Jose metro areas.

When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required. This includes non-office days for hybrid employees.

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.