Through strategic consultation with customers, formulate and implement customized business solutions for practices. Connects business plan objectives with programs, initiatives, and offerings

Cultivate and develop strong business relationships with customers and cross-line of business partners

Introduce new technology into account base in support of business strategy and retail focus for customer.  Identifies areas of opportunity for both the account and lines of business. Monitor customer performance to ensure appropriate growth results

Develops and implements actionable sales plans focused on increasing revenue while also ensuring account sustainability and long-term viability 

Promote and sell products and services to ensure attainment of sales goals within assigned territory

Present data insights and benchmarking, including Premier perfomance analytics, to provide customer with information and tools aimed at improving overall practice results

Maintain current working knowledge of new and existing products/services to ensure accurate product information and options are provided to the customer

Educate and assist customers with business decisions and practice management strategies. Maintains and demonstrates firm understanding of all business practices within account. Actively seeks and maintains competitive industry knowledge

Presents clear and consistent marketing messages to account.  Shares up-to-date marketing knowledge to build practice revenue.  Manages various priorities in order to achieve results

Operate as an objective liaison between the company and customers to ensure service levels and expectations are met with appropriate and effective solutions

Job Specifications

Typically has the following skills or abilities:

Bachelor’s Degree in Business or related field, or equivalent experience

Eight years of direct outside sales, account management, business development, or client relationship experience, preferably in the optical industry

Advanced written and verbal communication, influencing, and problem-solving skills

Demonstrated professionalism and leadership in dealing with situations involving controversy and conflict

Demonstrated ability to balance customer needs with corporate objectives

Demonstrated ability to build relationships with key decision-makers and industry leaders

Proven ability to navigate complex situations through organizational landscape and with multiple stakeholders

Ability to drive results through informal authority, serve as a consultant to key business partners, and represent users and customers in every thought and interaction

Strong attention to detail, organizational and customer service skills; excellent presentation skills

Demonstrated track record in meeting goals with major account responsibility

Relies on extensive experience and judgment to plan and accomplish goals

Strong business aptitude and problem-solving skills

Strategic skills to support envisioning work, planning, and forecasting

Ability to travel at least 80% of the time

Clean DMV record

Ability to regularly exercise discretion and independent judgment in the performance of his/her job duties

For roles that are remote (i.e., Work From Home (WFM)) or hybrid (i.e., partial onsite at a VSP location and WFM), must demonstrate a high level of engagement in virtual environments, including maintaining camera presence during meetings to support effective communication and team alignment

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Compensation range for the role is listed below. Applicable salary ranges may differ across markets.Actual pay will be determined based on experience and other job-related factors permitted by law. As a part of the compensation package, this role may include eligible bonuses and commissions. For more information regarding VSP Vision benefits, please click here.