Microsoft

Senior Frontier Industry Advisor - Banking

Microsoft$170K — $239K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Master's Degree in a related field plus 5+ years of customer-facing experience in financial services or technology, OR bachelor's degree with 7+ years of experience.
  • 7+ years in consultative sales, advisory, or technology leadership within the Banking industry or adjacent sectors.
  • Experience with digital transformation initiatives focused on cloud, AI, and automation in banking operations.
  • Deep knowledge of banking market dynamics, regulatory frameworks, and technology trends.
  • Proven track record of engaging with executive-level stakeholders and influencing business outcomes.

Responsibilities

  • Serve as a subject matter expert on digital transformation in banking, aligning Microsoft solutions with customer priorities.
  • Lead strategic planning and execution of multi-year digital and AI transformation initiatives for banking clients.
  • Identify and nurture high-impact opportunities for AI-driven banking transformation across various segments.
  • Maintain relationships with senior stakeholders and act as a trusted advisor for executive decision-making.
  • Collaborate with internal teams and partners to orchestrate customer engagement strategies that drive business value.

Benefits

  • Flexible work environment facilitating a healthy work-life balance.
  • Access to a vast network of industry experts and resources for professional development.
  • Participation in thought leadership initiatives to shape the future of banking technology.
  • Opportunities for personal mentorship and active learning.
  • Comprehensive health benefits and support for overall well-being.
Full Job Description
Overview

As a SeniorFrontier Industry Advisor - Banking on the Americas Frontier Banking Industry team, you will help Microsoft's most strategic banking customers define and execute AI-led transformation agendas. This role is responsible for originating industry-led business opportunities and executive conversations that connect business outcomes to Microsoft cloud, data, AI, security, and partner capabilities. You will be the banking industry subject matter expert engaging with senior business decision makers to identify, generate, and nurture transformational opportunities. You will go deep with select customers to help them move beyond isolated pilots toward governed, scalable AI adoption that delivers enterprise outcomes such as profitable growth, improved operating leverage, faster and more trusted credit decisioning, stronger fraud and financial crime controls, better customer and banker experiences, operational resilience, and regulatory confidence. You will also develop Microsoft's frontier banking practice through thought leadership, targeted customer engagements, and strategic planning with Microsoft's account teams and industry leadership.

Responsibilities
  • Serve as the banking industry subject matter expert for digital and AI transformation, account planning, and partner business planning. Engage business leaders, global systems integrators, ISVs, solution partners, and Microsoft account teams. Align Microsoft capabilities to customers' strategic banking priorities.
  • Bring a multi-year industry perspective on digital and AI transformation. Provide thought leadership on global banking trends and ecosystem opportunities, influence key business stakeholders, and help accelerate adoption of Microsoft technologies through long-term strategic planning and execution.
  • Lead multi-horizon planning and create industry-focused roadmaps aligned to customer business and technology priorities.
  • Build and maintain relationships with senior and executive-level customer and partner stakeholders.
  • Act as a trusted industry advisor by applying deep knowledge of banking strategies, market dynamics, technology trends, and Microsoft's industry point of view.

Sales Execution
  • Identify customer needs, industry readiness, and business-value opportunities across the banking value chain, including retail, commercial, and corporate banking, payments, lending, deposits, treasury services, customer engagement, risk, compliance, fraud, data and analytics, core banking modernization, and digital channels.
  • Lead industry-focused conversations that position Frontier AI as a driver of banking transformation, connecting Microsoft technology to measurable business outcomes such as growth, productivity, customer experience, risk reduction, fraud prevention, regulatory confidence, and resilience.
  • Apply an outcomes-first approach that starts with business objectives and aligns process, architecture, data, AI, security, governance, and change-management requirements to achieve enterprise-scale transformation.
  • Collaborate with account teams, solution teams, partners, and internal stakeholders to build and mature banking pipeline opportunities. Conduct customer and market research to identify high-value opportunities for AI, cloud, and agentic workflow technologies.
  • Represent the banking industry perspective in customer engagements and help shape a shared vision for transformation across customer acquisition, lending, risk and compliance, operations, payments, data and analytics, digital banking, contact centers, and core banking platforms.
  • Identify, advance, and scale high-impact Frontier AI opportunities, including AI-assisted relationship management, banker and contact center copilots, intelligent document processing, lending automation, fraud investigation, compliance automation, enterprise knowledge assistants, payments modernization, and core banking transformation.
  • Help customers move from AI pilots to enterprise-scale transformation by modernizing operating models, workflows, and data foundations while embedding responsible AI, security, and governance. Develop business value cases and serve as a trusted advisor to expand strategic opportunities across lines of business and regions.

Collaboration and Partner Management
  • Collaborate with account teams, business strategy leaders, solution architects, technical specialists, consulting teams, and partner organizations to plan, orchestrate, and execute customer opportunities.
  • Leverage the Microsoft partner ecosystem to solve complex banking challenges and demonstrate how cloud, data, AI, Frontier AI, security, productivity, business applications, and partner solutions work together to drive business outcomes.
  • Coordinate with commercial, legal, compliance, engineering, and customer success teams to establish strategic partnerships and advance customer transformation initiatives.

Industry Expertise
  • Maintain deep knowledge of Microsoft and industry-relevant solutions, banking trends, regulatory and policy developments, and competitive landscapes to serve as a trusted industry expert.
  • Provide insights across sales, marketing, engineering, and industry teams on emerging trends, customer needs, and sales blockers to help shape future solutions and strategies.
  • Advise and present to industry and customer communities, mentor less experienced colleagues, and actively pursue ongoing learning to deepen industry and customer expertise.


Qualifications

Required/Minimum Qualifications

  • Master's Degree in Computer Science, Information Technology, Engineering, Business or related field AND 5+ years customer-facing experience in, financial services, management consulting, consultative selling, technology or industry-relevant equivalent management or technical work experience
    • OR Bachelor's Degree in Computer Science, Information Technology, Engineering, Business AND 7+ years customer-facing experience in, financial services, management consulting, consultative selling, technology or industry-relevant equivalent management or technical work experience
    • OR equivalent experience.

Additional or preferred qualifications
  • 7+ years of experience in consultative sales, advisory, strategy, business development, transformation, or technology leadership capacity, either directly within the Banking industry or with enterprise technology, fintech, payments, data and analytics, core banking, management consulting, systems integrator, or advisory firms serving Banking clients.
    • Experience may include work with retail banks, commercial banks, corporate banks, investment banking groups within banks, payments organizations, lending businesses, deposits, treasury services, cash management, risk, compliance, fraud, financial crime, regulatory reporting, customer experience, branch and contact center operations, digital banking, core banking modernization, or banking operations, with a focus on driving digital transformation through cloud, data, AI, Frontier AI, automation, security, and modern platform capabilities.


Industry Advisory IC5 - The typical base pay range for this role across the U.S. is USD $133,000 - $222,700 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $170,300 - $239,800 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

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Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ

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