Req Id: 431188
SummaryThe Technology Services Applied AI team is a forward-deployed engineering team that embeds across Bell to build, ship, and integrate classical ML, AI agents, and automation into existing enterprise systems.
As a Senior Forward-Deployed AI Engineer, you will own engagements end-to-end: scoping the problem, choosing the right approach across automation, classical ML, and GenAI/agents, and taking solutions from rapid prototype to production-grade agentic workflows (such as multi-agent systems and Model Context Protocol servers) that deliver measurable ROI. Along the way, you will mentor a paired early-career engineer.
Key Responsibilities- Scope the problem with business partners and decide how to solve it: the right approach across rules, automation, classical ML, and GenAI/agents, and where the solution should live across the systems landscape.
- Partner with stakeholders to produce solutions with high adoption rates and scalability for ease of growth and reusability across business domains.
- Embed into cross-unit squads and lead application builds, owning each engagement end-to-end.
- Design, build, and ship production-grade AI agents and automation, integrating with existing enterprise systems and platforms (e.g., Google Cloud, Amazon Bedrock, Salesforce, ServiceNow).
- Mentor and pair with an early-career engineer on the engagement.
- Depending on experience, own the team's evaluation standards and quality bar.
Critical Qualifications- 4-7 years in software engineering, including 2 to 3 years hands-on with GenAI/agents.
- Experience designing and deploying AI systems on a major cloud platform (e.g., Google Cloud).
- Production experience building and iterating upon agentic applications and the capabilities that power them: agent skills and tools, Model Context Protocol (MCP) servers, and multi-agent workflows, taken from prototype to production.
- Experience building data pipelines over structured and unstructured data, using vector databases and retrieval-augmented (RAG) architectures for enterprise AI.
- Strong software engineering foundation, including Python, APIs, and integration with production enterprise systems.
- A habit of staying current with fast-moving LLM and agent capabilities, patterns, and tooling.
Preferred Qualifications- Experience automating on enterprise platforms (Google Cloud, Amazon Bedrock) and familiarity with our key experience platforms (Google, Salesforce, ServiceNow).
- Open-source contributions or published work in the agent or LLM space.
- Proven record shipping AI products with measurable financial outcomes (e.g., cost reductions, productivity gains, etc.)
- Experience setting up evaluation and observability for agentic systems.
- Prior client-facing, consulting, or forward-deployed delivery experience.
- Exposure to MLOps/LLMOps for deploying and monitoring in production.
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Adequate knowledge of French is required for positions in Quebec.
Additional Information:Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Ontario : Toronto
Work Arrangement: Hybrid
Application Deadline: 10/09/2026
For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you'll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.
