Job TitleSenior Financial Billing Analyst
About your role:As a Senior Financial Billing Analyst, you will support complex billing operations by analyzing billing activity, resolving discrepancies, and helping ensure accurate invoicing and financial records. You will work with finance, operations, and cross-functional business partners to support reporting, account maintenance, and process improvements across the order-to-cash cycle. Your work helps strengthen billing accuracy, financial controls, and operational efficiency.
What you'll do:- Analyze complex billing transactions, account activity, and supporting records to ensure accurate invoicing and timely billing execution.
- Review billing discrepancies, research root causes, and resolve exceptions in accordance with established procedures and deadlines.
- Support recurring billing cycles, account maintenance, adjustments, and financial reporting activities within the order-to-cash process.
- Partner with finance, operations, and internal business teams to gather information, resolve billing issues, and improve account accuracy across processes.
- Prepare and maintain billing records, reconciliations, and supporting documentation to meet internal control and audit requirements.
- Monitor billing trends, exceptions, and reporting outputs to identify issues and recommend process improvements.
- Support process improvement initiatives that increase billing accuracy, reduce manual effort, and strengthen operational consistency.
- Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.
Experience you'll need to have:- 4+ years of experience in billing, finance, accounting, order-to-cash, or related business operations supporting invoicing, account analysis, and transaction processing.
- 4+ years of experience analyzing billing records, resolving discrepancies, and supporting recurring billing cycles or payment-related processes.
- Experience using Microsoft Excel for data analysis, reconciliation, and reporting.
- Experience preparing and maintaining billing documentation to support internal controls, audit readiness, and financial accuracy.
- Bachelor's degree or higher in Accounting, Finance, Business, or related field or equivalent combination of education, related experience and/or military experience.
Experience that would be great to have:- Experience supporting complex billing or revenue operations in a high-volume business environment.
- Experience working with billing systems, enterprise resource planning systems, or financial platforms.
- Experience preparing reconciliations and supporting billing-related financial reporting.
- Experience identifying and implementing process improvements within billing or order-to-cash operations.
How you'll work:- This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
Sponsorship:You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
Benefits at Fiserv:- Fuel Your Life program to support your physical, financial, social, and emotional well-being.
- Paid holidays and generous time away policies.
- No-cost mental health support through Employee Assistance Programs.
- Living Proof program to recognize your peers' extra effort with points redeemable for rewards.
- Eight Employee Resource Groups to foster a collaborative culture and expand your network.
- Unparalleled professional growth with training, development, and internal mobility opportunities.
- Medical, dental, vision, life, and disability insurance options available from day one.
- Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
- Tuition assistance and reimbursement program.
- Paid parental and military leave.
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This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Massachusetts, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island, Vermont, Virginia, Maine or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
- Apply using your legal name
- Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
