Microsoft

Senior Finance Manager, Public Sector Customer Success

Microsoft • $97K — $188K *
Atlanta, GA 30349In-Person
Finance & Insurance
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Master's or Bachelor's Degree in business-related field.
  • 2+ or 4+ years of experience in finance or related field, depending on degree held.
  • Experience in multinational, multi-product finance roles is a plus.
  • Demonstrated ability to thrive in ambiguous, fast-paced environments.
  • Strong analytical skills and proficiency in financial modeling.

Responsibilities

  • Drive Azure consumption growth strategies with the Customer Success team.
  • Analyze consumption insights and develop account-level action plans.
  • Provide productivity insights to enhance customer success resource utilization.
  • Support budget and forecasting processes to drive revenue growth.
  • Communicate financial insights to leadership for strategic business execution.
  • Collaborate with stakeholders to achieve revenue generation and resource allocation goals.

Benefits

  • Comprehensive health benefits including medical, dental, and vision.
  • 401(k) retirement plan with company match.
  • Generous paid time off policy and parental leave.
  • Employee development programs and educational assistance.
  • Flexible work arrangements and work-life balance initiatives.
Full Job Description
Overview

Microsoft US (United States) Public Sector Industries Finance team is looking for a Senior Finance Manager, Public Sector Customer Success, with advanced analytical and communication skills, business acumen and thought leadership to support and drive consumption and usage to enable our team's growth ambitions.

This role encompasses full left-to-right responsibilities for financial management, resource allocation, and deal/customer insights, working with business leaders and their teams, and engaging across the entire Americas business. Additionally, you will be leading and orchestrating all key processes, such as Close, Forecast, and Budget by partnering with key stakeholders across Americas Finance and MCAPS (Microsoft Customer and Partner Solutions) Finance Business Analyst communities. Executive maturity and balanced self-awareness will be important in influencing business partners and driving thought leadership beyond the pure finance mandate. In this role, you will need to operate with a high degree of agility and navigate multiple stakeholder requirements, while enabling the accelerated growth aspirations for the business in an evolving market environment.

Responsibilities

Prioritize
  • Drive Azure consumption growth strategy with Customer Success organization; Support focus areas, such as Unified, Commercial attach and whitespace opportunities.
  • Drive insights on consumption (MACC - Microsoft Azure Consumption Commitment / ACR - Azure Consumed Revenue, usage), optimization/churn analysis, and support account-level action plans on consumption.
  • Drive productivity insights for customer success organization resources, including Capacity Utilization for meeting customer obligations.
  • Support budget and forecast; Drive revenue growth across all product offerings.
  • Provide actionable insights to the business to ensure execution of plans and accountability for results.
  • Support CFO (Chief Financial Officer) forecast and budgeting process to land growth commitments with clear assumptions and drivers. Understand and manage business risk.

Partnership
  • Communicate results and insights to leadership in a compelling and crisp manner with deep understanding of the business.
  • Drive actions with stakeholders to achieve business goals, including revenue generation, resource allocation, and investment decisions through close collaboration.
  • Lead on-going efforts to develop and evolve our insights framework with key partners across finance and business to stay up to date with the business needs and land growth opportunity.
  • Deliver impact by building on the work of others, aligning people and resources, and fostering shared accountability.

Protect
  • Ensures compliance with company policies, legal standards, and regulatory requirements by reviewing and monitoring accuracy of financial documents and business processes; drives corrective measures.
  • Consults with business partners on sharing financial information, approved instruments and processes, and consistency with corporate policies.
  • Collaborate with Compliance groups to ensure team is current on company policies and procedures.

Other
  • Embody our culture and values


Qualifications

Required/Minimum Qualifications
  • Master's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 2+ years experience in financial analysis, accounting, controllership or finance, or related field OR Bachelor's Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 4+ years experience in financial analysis, accounting, controllership or finance, or related field OR equivalent experience.


Other Requirements:
  • Citizenship & Citizenship Verification: This position requires verification of citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, and as a condition of employment, the successful candidate's citizenship will be verified with a valid passport.


Additional or Preferred Qualifications
  • Masters Degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 6+ years of post-graduate financial analysis, accounting, controllership, or finance work experience OR Bachelor's degree in Business Administration, Accounting, Finance, Economics, Data Science or related field AND 8+ years of post-graduate financial analysis, accounting, controllership or finance work experience OR equivalent experience.
  • 1+ year(s) experience in multinationals with multi-product/multi-segment finance roles.
  • 1+ year(s) work experience in matrix-based organization.
  • 1+ year(s) work experience in the technology or software industry.
  • Proven team player and collaborator who has demonstrated solid energy in ambiguous situations. Ability to handle a high degree of ambiguity, and fast paced change management.
  • Expertise in financial planning and analysis, including analysis, forecasting, planning, reporting, and developing financial models; Attention to detail and accuracy.
  • Adept polished communication with demonstrated ability to work effectively across multiple groups; responsive with solid customer service orientation.
  • Deep analytical skills, ability to work in collaboration with cross functional teams and partner and influence decision makers.


#Finance

Financial Analysis IC4 - The typical base pay range for this role across the U.S. is USD $97,600 - $188,400 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $125,000 - $206,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

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Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Enterprise Technology
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ
MSFT
* Ladders Estimates

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