CBRE Group, Inc

Senior Field Service Engineer -- Lab Services

CBRE Group, Inc • $75K — $95K *
Saint Louis, MO 63129In-Person
Pharmaceuticals & Biotech
Less than 5 years of experience
Reposted 2 weeks ago
Job Overview by Ladders

Qualifications

  • High School Diploma, GED, or trade school diploma with 2-3 years of relevant experience, or equivalent combination of experience and education.
  • In-depth knowledge of Mass Spectrometry & Chromatography, specifically Waters Xevo and ACQUITY systems.
  • Strong proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
  • Ability to solve standard problems using existing procedures and analyze information for sound judgment.
  • Proven organizational skills and a strong inquisitive mindset.
  • Intermediate math skills for handling complex calculations.
  • Physical capability to meet job demands, including lifting heavy loads up to 50 lbs.

Responsibilities

  • Perform installation, calibration, and repair of advanced analytical instruments at customer sites.
  • Execute qualification protocols (IQ/OQ/PQ) ensuring compliance with GMP and GLP standards.
  • Diagnose and troubleshoot complex operational issues on laboratory equipment.
  • Develop and validate analytical methods using advanced instrumentation.
  • Complete and document service reports for regulatory compliance.
  • Train clients and service representatives in instrument operation and maintenance.
  • Act as a technical escalation point for significant service issues and mentor junior engineers.
  • Build strong customer relationships to support service growth and business development initiatives.

Benefits

  • Competitive salary with the use of a company vehicle.
  • Comprehensive medical and dental benefits.
  • Paid time off (PTO) for work-life balance.
  • 401K to help secure your financial future.
  • Extensive training opportunities for professional growth.
Full Job Description
About the role!

The Senior Field Service Engineer is responsible for the installation, repair, preventive maintenance (PM), and qualification (IQ/OQ/PQ) of advanced analytical instruments-including Waters Xevo mass spectrometers, Waters QDa mass spectrometers and ACQUITY HPLC/UPLC systems-at customer sites and in-house.

What you'll do

  • Perform installation, calibration, repair, and preventive maintenance on Waters Xevo MS, ACQUITY HPLC/UPLC, and related analytical instruments (e.g., Agilent, Shimadzu, Thermo, Dionex).
  • Execute IQ/OQ/PQ qualification protocols and maintain compliance with GMP, GLP, and safety standards.
  • Diagnose and troubleshoot operational problems on complex laboratory equipment, including GC/MS, LC/MS, QQQ, ICPMS, UPLC, and related peripherals (e.g., headspace, autosamplers).
  • Develop and validate LC-MS/MS methods using ACQUITY UPLC and Xevo MS platforms; optimize chromatographic conditions for complex sample matrices.
  • Complete detailed service reports and documentation for each service ticket and regulatory submission.
  • Train customers and other service representatives on instrument operation, maintenance, and software (MassLynx®, Empower®).
  • Act as a technical escalation point for critical service issues and provide mentorship to junior engineers.
  • Maintain strong customer relationships and identify business opportunities for service growth.
  • Participate in the growth of the region and company by supporting business development initiatives.
  • Travel to various customer locations as required; overnight travel may be necessary.

What you'll need:

  • High School Diploma, GED, or trade school diploma with 2-3 years of job-related experience. In lieu of a diploma, a combination of experience and education will be considered. Must have appropriate license or certification where required by law.
  • Meet the physical requirements of this role including stooping, standing, walking, climbing stairs/ladders, and the ability to lift/carry heavy loads of 50 lbs. or more.
  • Ability to use existing procedures to solve standard problems.
  • Experience with analyzing information and standard practices to make judgments.
  • In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
  • Organizational skills with a strong inquisitive mindset.
  • Intermediate math skills. Ability to calculate difficult figures such as percentages, fractions, and other financial related calculations.
  • Experience with Mass Spectrometry & Chromatography (Waters Xevo, QDa & ACQUITY Specialist)

Why CBRE?

CBRE is the premier provider of Laboratory Services. We offer excellent compensation and benefits, to include competitive salary, use of company vehicle, medical and dental benefits, PTO, 401K, and comprehensive training for professional growth.

About CBRE Group, Inc

CBRE is a vertically integrated global commercial real estate services and investment firm. The company was established in 1992 and is headquartered in Chicago, Illinois, United States.

CBRE Group, Inc Careers

Join the world-class team at CBRE Group, Inc, the global leader in real estate services and investment. At CBRE, we are committed to fostering a culture of innovation, diversity, and professional growth. Our team is composed of industry-leading experts who are passionate about shaping the future of real estate.

Work You’ll Do

At CBRE, you will have the opportunity to engage in transformative projects that reshape the landscape of modern real estate. Our professionals lead with expertise and a deep understanding of industry needs, making CBRE the epitome of excellence in the real estate sector.

Explore Job Opportunities and Internships

Whether you're starting your career or looking to make a significant impact in the real estate industry, CBRE offers a range of job opportunities and internships that will harness your skills and expand your horizons. From positions in management to roles in research and analytics, your perfect job awaits.

Innovate and Lead

Join a team where innovation and leadership go hand in hand. CBRE empowers its employees to take the lead on projects, encouraging a culture of leadership that permeates every level of the company. With CBRE, you can transform your career trajectory through meaningful work that drives the real estate market forward.

Professional Growth and Development

CBRE is dedicated to the professional growth of its employees. With comprehensive diversity training and leadership development programs, we ensure that every team member has the resources to succeed. Our commitment to professional development is unmatched, offering continuous learning opportunities and career advancement.

Benefits and Culture

At CBRE, we understand that our employees are our greatest asset. That’s why we offer competitive benefits that support both your professional and personal life. Our inclusive culture champions diversity, encouraging a workplace where every voice is heard and valued.

Networking and Career Advancement

Enhance your career through CBRE’s vast networking opportunities. Connect with industry leaders, participate in global conferences, and engage in groundbreaking projects. Our robust networking channels foster connections that lead to dynamic career opportunities and lasting professional relationships.

Join Our Team

Ready to advance your career at CBRE Group, Inc? Explore our current job openings and find out how your skills and interests align with our needs. We are always on the lookout for passionate, creative, and solution-driven team players.

Stay Connected

Keep up to date with the latest from CBRE careers by subscribing to our job alert emails. Tailor your subscription to receive updates that match your career preferences and discover the exciting opportunities that await.

Apply Now

Start your journey with CBRE today. Submit your resume, prepare for your interview, and get ready to join a company where your career will flourish. Let’s build a better future together.

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READ CAREERS BLOG

At CBRE Group, Inc, we don’t just offer jobs—we offer careers that make a difference. Join us and be a part of our journey to shape the world of real estate.
Learn more about CBRE Group, Inc
Size
105,000 employees
Market Cap
$23.8 billion
Industry
Real Estate & Construction
Net Income
$751.9 million
Founded
1906
5 Year Trend
+9.8%
Revenue
$23.8 billion
NASDAQ
CBRE
* Ladders Estimates

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