Opportunity OverviewThe Senior Field Service Engineer delivers advanced technical support to customers and field teams, solving complex issues and leading cross-functional initiatives. This role drives productivity improvements, supports global customer engagements, and plays a key role in escalations, knowledge sharing, and continuous improvement efforts.
- Lead resolution of complex technical issues across customers, field teams, and factory
- Drive cost reduction and productivity improvement initiatives
- Support global accounts and travel as needed for critical customer engagements
- Mentor engineers and promote knowledge sharing through e-Support and best practices
- Identify gaps and implement process and performance improvements
- Represent Teradyne in high-impact customer situations
All About YouWe seek individuals who share our passion and determination. Our commitment to customer success drives us to go the extra mile. If you're ready to join us in this mission, take a closer look at the minimum criteria for the position.
- BS or Master's in Electronics Engineering, Electrical Engineering, Physics, or related field
- 10+ years of experience in a production or field support environment with strong performance
- Proven ability to lead complex problem-solving and cross-functional initiatives
- Strong communication skills with the ability to influence customers and internal teams
- Self-driven with a focus on continuous improvement and customer success
- Ability to lift up to 50 lbs
We are only considering candidates local to position location and are unable to provide relocation for this position.
This position is not eligible for visa sponsorship.
Compensation:The base salary range for this role is $86,000 to $137,600. This range is a good faith estimate, and the amount of base salary will correspond with experience and skill set. This range can also fluctuate depending on demand and location.
Incentive Plan: This job is eligible for discretionary bonus(es) based on financial performance.
Benefits: Teradyne offers a variety of robust health and well-being benefit programs, including medical, dental, vision, Flexible Spending Accounts, retirement savings plans, life and disability insurance, paid vacation & holidays, tuition assistance programs, and more. Please click here to see details.
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