Senior Field Service Engineer

Emerson

$95K — $115K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in engineering, computer science, or related field, or equivalent experience
  • 5+ years of experience in customer engagement for control systems
  • Proven track record of loading and maintaining network equipment
  • Ability to travel up to 90% of the time
  • Legal authorization to work in the U.S. without sponsorship

Responsibilities

  • Conduct on-site instruction for customer personnel
  • Write and update maintenance procedures
  • Perform quality control tests and product evaluations
  • Guide customer personnel during the installation of control systems
  • Provide engineering advisory support and liaise on equipment issues
  • Create comprehensive reports detailing activities and problem-solving

Benefits

  • Opportunities for extensive travel
  • Engagement in diverse technical projects
  • Professional development through hands-on experience
  • Chance to work directly with clients and impact their operations
Full Job Description
Job Description

In This Role, Your Responsibilities Will Be:

  • Perform a variety of related functions such as: on-site instruction of customer personnel; writing and modifying maintenance procedures; quality control tests and/or product evaluation.
  • Direct efforts of customer personnel engaged in installation of control systems, sub-systems, equipment, or their routine modification/repair.
  • Provide direct engineering advisory assistance to the customer, and liaison within the company, on issues dealing with the equipment or related matters.
  • Create complete and timely reports on all activities with emphasis on defining problems encountered, services.


Who You Are:

You understand the importance and interdependence of internal customer relationships. You show a tremendous amount of initiative in tough situations and are exceptional at spotting and seizing opportunities and you acquire data from multiple and diverse sources when solving problems.

For This Role, You Will Need:

  • Bachelor's degree in engineering, computer science or related technical field, or equivalent combination of education and experience
  • 5+ years of related experience engaging with customers for the installation of control systems, loading application software, loading, installing and maintaining network equipment
  • Be able to travel up to 90% of the time
  • Legal authorization to work in the United States without sponsorship now or in the future


Preferred Qualifications That Set You Apart:

  • Experience programming with PLC and/or DCS software
  • Experience with Emerson Ovation software


No calls or agencies please.

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