Senior Field Engineer - Stamford, CT

Coretelligent

$110K — $130K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in IT support or systems engineering in Managed Services (MSP) environments.
  • Proficient in Microsoft Entra ID, including Identity and Access Management.
  • Advanced skills in Microsoft Intune for device management and compliance tasks.
  • Solid knowledge of Microsoft 365, including Teams and Exchange Online.
  • Experience in supporting Microsoft Azure and managing cloud infrastructure.
  • Preferred certification: Azure Administrator Associate (AZ-104).
  • Demonstrated ability to balance reactive support with proactive systems improvement.

Responsibilities

  • Serve as primary technical resource for one or more client environments, delivering hands-on engineering and troubleshooting.
  • Administer and support Microsoft technologies, including Microsoft 365 and Azure.
  • Manage identity, endpoint, and cloud environments to ensure security and compliance.
  • Diagnose and resolve complex issues across servers, cloud platforms, and networking.
  • Execute infrastructure deployments and technology migrations for clients.
  • Perform proactive system administration and optimize environments for performance and reliability.
  • Collaborate with cross-functional teams to achieve successful client outcomes.

Benefits

  • Health, Dental, & Vision coverage
  • 401k with company match
  • Flexible Spending Account (FSA)
  • Life and Disability Insurance
  • Paid Parental Leave and Holiday Pay
  • Flexible vacation and sick days
  • Well-being allowance and health & wellness programs.
Full Job Description
**Candidate MUST be located in, near or within commutable distance of the Stamford, CT Area**

What We're Looking For

At Coretelligent, we take ownership of the technology our clients rely on every day. As a Senior Field Engineer, you'll serve as the primary technical, on-site, resource supporting a key client environment, delivering hands-on engineering, proactive system management, and trusted technical guidance in a fast-paced Managed Services (MSP) environment.

This is a highly visible, client-facing role where you'll partner closely with client stakeholders and internal teams to maintain, optimize, and modernize complex Microsoft environments. The ideal candidate is technically strong, proactive, and thrives in building trusted partnerships while delivering exceptional service.

Stamford, CT | Exempt | Reports to Field Services Manager

What You'll Do:
  • Serve as a senior technical resource supporting one or more client environments, delivering hands-on engineering, troubleshooting, and infrastructure support.
  • Administer and support Microsoft technologies, including Microsoft 365, Entra ID, Intune, Azure, and other modern cloud services.
  • Manage identity, endpoint, and cloud environments, ensuring security, compliance, and operational best practices.
  • Troubleshoot and resolve complex issues across servers, endpoints, cloud platforms, networking, and enterprise applications.
  • Support and maintain core infrastructure, including Windows Server, virtualization, networking, storage, and cloud-based environments.
  • Lead or contribute to infrastructure deployments, technology refreshes, migrations, and other client-facing engineering initiatives.
  • Perform proactive system administration, health checks, patching, lifecycle planning, and environment optimization to improve reliability, security, and performance.
  • Partner directly with client stakeholders to understand business needs, provide technical guidance, and recommend infrastructure improvements.
  • Collaborate with Service Desk, Project Engineering, Professional Services, and other cross-functional teams to deliver successful client outcomes.
  • Maintain accurate technical documentation, system configurations, and environment records to support operational excellence.
  • Mentor junior engineers, provide technical guidance, and serve as an escalation point for complex technical issues.
  • Participate in an on-call rotation, providing after-hours support for critical incidents and ensuring timely resolution of high-priority client issues.
  • Stay current on emerging technologies and industry best practices to continuously improve client environments and service delivery.

What You Bring to the Table:
  • 5+ years of experience in IT support, systems engineering, or Managed Services (MSP) environments.
  • Strong hands-on experience with Microsoft Entra ID, including Identity and Access Management.
  • Advanced experience administering Microsoft Intune, including device management, policy creation, and compliance.
  • Strong knowledge of Microsoft 365, including Teams and Exchange Online.
  • Experience supporting Microsoft Azure, including virtual machines, core services, and cloud infrastructure management.
  • Azure Administrator Associate (AZ-104) certification preferred.
  • Experience supporting mid-sized environments of 200+ users, preferably in a client-facing MSP environment.
  • Strong troubleshooting skills across endpoints, identity, Microsoft cloud technologies, networking, and infrastructure.
  • Ability to balance reactive support with proactive system improvements and long-term planning.
  • Excellent communication skills with experience partnering directly with client stakeholders.
  • Proven ability to work independently while collaborating effectively with engineering and service delivery teams.


What We Bring to the Table:

Salary Range

The reasonably expected annual base compensation range for this position is $110,000 - $130,000. This range reflects the minimum and maximum targets for new hires across all U.S. Within the range, individual compensation is determined by job-related skills, experience, geographic location and applicable state or local laws.

Bonus Eligibility

This role may also be eligible for additional bonus or incentive opportunities based on position level and company plans.

Benefits

Health, Dental, & Vision, Flexible Spending Account (FSA), 401k, Health Reimbursement Account (HRA), Health Savings Account (HSA), Life Insurance, Disability Insurance, Paid Parental Leave, Holiday Pay, Flexible Vacation & Sick Days.

Perks

Observed company holidays, including a day off on your birthday, flexible vacation, spot bonuses for demonstrated excellence, community and social events, learning and development, flexible working life, $100 well-being allowance, and other health & wellness perks.

As Coretelligent is a remote company hiring candidates, our perks and benefits packages may adjust based on your location. Direct applicants only; no recruitment agencies or third-party recruiters, please.

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