Serving as Senior Relationship Advisor
1. Manages assigned account base of wealth management clients by working with client service team, clients and their professional advisors to develop a thorough understanding of the client’s needs and goals. Focused client service with responsiveness, diplomacy and tact; proactive client contact through written and verbal communication with suitable frequency. Exhibits excellent time management skills.
2. Exhibits depth of knowledge of governing documents and account agreements. Exhibits extensive knowledge of fiduciary duties and applicable laws, including trust and tax law, estate planning techniques, financial planning, asset management and prudent investment principles. Seeks continued development of fiduciary and advisory skills through training and experience.
3. Responsible for leading client conversations for Goals Driven Wealth Management and providing proactive advice to clients on NT’s products/services, emerging issues, regulatory/tax changes, and appropriate actions for the client. Combines technical knowledge with fact finding and analysis to develop advice-driven solutions for clients. Explains complicated concepts to clients in a thoughtful way using non-technical terminology. Maintains a working knowledge of various NT resources and utilizes fiduciary knowledge, experience, and NT resources to identify opportunities for relationship enhancement.
4. Builds and maintains knowledge of NT fiduciary standards and practices; applies fiduciary knowledge and judgment to fiduciary relationships. Understands and complies with internal policies, processes and procedures to effect prudent risk management and judgment. Recognizes fiduciary risk issues and seeks appropriate resolution.
Serving as a Senior Fiduciary Officer
1. Supports implementation of national initiatives and programs; lends advisory expertise to business development opportunities. Assists relationship advisors in development plan design and implementation.
2. Participates as requested on fiduciary oversight committees, including account acceptance and discretionary actions.
3. Displays a balanced, cross-functional perspective, across disciplines and across regions, liaising with the business to reduce all elements of risk and to improve efficiency, effectiveness and productivity.
General
1. Participates in developing fiduciary strategic plan and sets goals and priorities based on the direction set for the unit; follows through to ensure that objectives are met.
2. Cultivates relationships with referral sources and centers of influence to build the business; identifies and develops new business opportunities. Participates in community and professional organizations representing NT. Identifies opportunities to showcase NT expertise and thought leadership
Knowledge:
• Broad knowledge of fiduciary and financial products and services, usually acquired through related work experience, is required to manage client accounts.
• Technical knowledge of investments, tax, legal, and operations usually acquired through formal education or related experience is required to service clients.
• Thorough knowledge of fiduciary standards, principles, and applicable laws and regulations usually acquired through training, seminars, or law school is required to administer accounts.
• Proven skills in negotiation, problem resolution, delegation and leadership are critical.
• Leadership and organizational skills are required to determine the Business Unit's goals and resources needed.
Experience :
• Minimum 10 years’ experience as a lead relationship manager in trust administration, estate administration, estate planning, or related fields.Legal background, or commensurate experience, strongly preferred.
Salary Range:
$164,600 - 288,000 USD
Salary range is a good faith estimate of base pay. Northern Trust provides a comprehensive benefits package including retirement benefits (401k and pension), health and welfare benefits (medical, dental, vision, spending accounts and disability), paid time off, parental and caregiver leave, life & accident insurance, and other voluntary and well-being benefits. Northern Trust also provides a discretionary bonus program that may include an equity component.
