Job DescriptionJob SummaryThe
Senior Failure Analysis Electrical Engineer is responsible for conducting system-level failure investigations on deployed power systems serving the Communications and Data Center markets. The role supports root cause analysis, corrective actions, and product reliability improvement through engineering analysis, testing, and field investigation.
This position works closely with engineering, quality, manufacturing, services, suppliers, and customers to resolve field issues affecting deployed products. The role requires strong technical expertise in electrical design, controls, and system integration, along with the ability to investigate complex failures where failure mechanisms may be difficult to reproduce.
Responsibilities: - Conduct system-level failure investigations involving power systems, controls, firmware, electrical hardware, and subsystem interactions.
- Perform root cause analysis using engineering analysis, testing, data review, and structured problem-solving methods.
- Support field investigations through site visits, collection of field data, review of logs, and analysis of failed hardware.
- Develop and execute test plans to reproduce field conditions and validate failure mechanisms.
- Work with suppliers, test laboratories, and internal teams to evaluate failed components and identify root causes.
- Prepare and communicate technical findings, corrective actions, and recommendations to internal stakeholders.
- Support customer-facing discussions related to failure investigations and corrective actions.
- Support high-priority field issues and customer escalations as required.
- Identify recurring failure trends and recommend improvements to product reliability, quality, and field performance.
Requirements: - Bachelor's degree in Electrical Engineering or related engineering discipline.
- 8+ years of engineering experience in power systems, power electronics, telecommunications power, data center infrastructure, or related industries.
- Experience performing root cause analysis and troubleshooting complex electrical systems.
- Experience with laboratory testing, failure analysis techniques, and engineering investigation methods.
- Strong technical communication and problem-solving skills.
- Ability to travel to customer sites as required.
Preferred Qualifications: - Strong understanding of power conversion systems, rectifiers, converters, controls, and system integration.
- Experience with reliability engineering, supplier quality investigations, and field support activities.
- Familiarity with controller-based power systems, firmware interactions, and system diagnostics.
- Experience working on cross-functional investigations involving engineering, quality, manufacturing, and suppliers.
Work Environment: - Office, laboratory, manufacturing, and customer site environments.
- Periodic domestic and international travel may be required.
- Ability to support field investigations and customer site visits as necessary.
