ServiceNow

Senior Executive Recruiter - GTM

ServiceNow • $150K — $180K *
Austin, TX 78745In-Person
Staffing
8 - 10 years of experience
Yesterday
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • 10+ years of executive search experience, ideally combining search firm and in-house roles, with a focus on Senior Director and above levels.
  • Deep experience recruiting for Go-To-Market functions like Sales & Customer Success, plus the ability to support Corporate Function searches
  • Experience leveraging AI in recruiting, sourcing, market research, or data analysis
  • Proven skills in building senior-level talent pipelines for high-visibility, hard-to-fill roles
  • Strong candidate engagement skills and executive presence to attract passive candidates
  • Expertise in assessing technical capability, leadership style, and cultural fit at the executive level
  • In-depth market knowledge of competitor landscapes and executive talent networks

Responsibilities

  • Serve as a strategic partner to senior leaders in Go-To-Market functions, adapting to Corporate Function searches as needed.
  • Design and implement talent engagement strategies for key executive roles.
  • Understand GTM leadership's strategic priorities and talent needs to shape search strategies.
  • Collaborate with Coordinators and Sourcers to maintain an efficient, responsive search process.
  • Develop innovative strategies for talent pipeline management, including market mapping and passive candidate engagement.
  • Engage senior passive talent through advanced sourcing techniques such as Boolean searches and direct market research.
  • Assess candidates for executive-level fit and cultural alignment, ensuring the selection of qualified candidates.

Benefits

  • Flexibility in work personas, supporting remote, in-office, or hybrid arrangements.
  • Opportunity to work in a high-visibility environment impacting executive searches.
  • Access to advanced recruitment technologies, including AI tools for efficiency.
  • Collaborative work culture with cross-functional partnerships across HR and other teams.
Full Job Description
Job Description

ServiceNow is looking for a Senior Executive Recruiter to lead high-impact executive searches, primarily supporting Go-To-Market functions with the flexibility to partner on Corporate Function searches as needed. This role sits at the Senior Director, VP, SVP, and C-level, requiring deep market expertise, executive presence, and the ability to advise senior stakeholders on talent strategy in a fast-moving, high-visibility environment.

What you get to do in this role:
  • Serve as a strategic executive search partner to senior leaders and hiring managers across Go-To-Market functions (Sales & Customer Success) with the flexibility to support Corporate Function executive searches as business needs require
  • Design and execute talent engagement strategies for Senior Director, VP, SVP, and C-level roles
  • Deeply understand the strategic priorities, org structure, and talent needs of GTM leadership to shape search strategy accordingly
  • Partner with Coordinators and Sourcers to run an efficient, high-touch search operation
  • Build and execute innovative pipeline strategies - market mapping, referral generation, competitive intelligence, executive networking, and passive candidate engagement
  • Identify, engage, and activate senior passive talent through advanced sourcing techniques (Boolean, LinkedIn, direct market research)
  • Deliver diverse, qualified executive pipelines and build long-term relationships with senior talent and external networks
  • Assess candidates through executive-level screening and interviewing, evaluating both leadership capability and cultural/strategic fit
  • Track and report pipeline progress, search status, and market intelligence to senior stakeholders, including executive leadership
  • Analyze market trends, compensation benchmarks, and competitive talent data to advise executives on hiring strategy and market positioning
  • Partner cross-functionally (HRBPs, Compensation, Legal, Comms) to deliver a seamless, high-touch candidate experience aligned to ServiceNow's brand and values


Qualifications

What we look for:
  • Experience leveraging AI in recruiting workflows, sourcing, market research, candidate engagement, or data synthesis
  • 10+ years of executive search experience, ideally with a mix of search firm and in-house experience, with a strong track record recruiting Senior Director and above, including VP/SVP/C-level searches
  • Deep experience recruiting for Go-To-Market functions (Sales & Customer Success), with the versatility to support Corporate Function searches when needed
  • Proven ability to build and manage senior-level talent pipelines for hard-to-fill, high-visibility roles
  • Strong candidate engagement skills, with the executive presence to activate and advise senior passive candidates
  • Skilled at assessing executive-level technical, leadership, and cultural fit
  • Strong market/industry knowledge - competitor landscape, executive talent pools, and relevant networks/conferences
  • Ability to build trusted relationships with senior hiring managers and effectively influence executive decision-making


Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

About ServiceNow

ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations in North America, Europe, the Middle East, Africa, the Asia Pacific, and other countries. The company offers service management solutions, including incident, problem, change, request, and cost management as well as service catalogs; and IT, HR, facilities, and field service management solutions. It also provides IT operations management solutions covering service mapping, delivery, and assurance solutions; business management solutions such as financial management, project portfolio suite, vendor performance management, and performance analytics as well as governance, risk, and compliance; and application development services.

ServiceNow Careers

Join the dynamic team at ServiceNow, a global leader in digital workflow solutions, where innovation and leadership converge to shape the future of work. At ServiceNow, we offer more than just job opportunities; we provide a platform for professional growth and a chance to be part of a culture that values diversity, creativity, and continuous learning.

Work You’ll Do

Embark on a career journey with ServiceNow and contribute to the world’s leading enterprises' digital transformation. Our team is at the forefront of developing cutting-edge technologies that improve how people work. With ServiceNow, you will use your skills to impact businesses and industries profoundly, driving efficiency and innovation.

Join Our Market-Leading Team

ServiceNow is not just another technology company. We are a team that thrives on diversity and leadership, fostering an inclusive environment that promotes growth and development. Our commitment to diversity training ensures that every team member can achieve their potential.

Innovative Work

ServiceNow is home to more than 10,000 dedicated professionals who lead the charge in digital workflows and enterprise solutions. As part of our team, you will engage in projects that merge technology with practical applications, creating revolutionary products that advance how services are delivered and managed.

Career Development

At ServiceNow, your career trajectory is filled with boundless opportunities. We support your growth with robust training programs, leadership development courses, and access to global challenges. Whether you are looking for an internship, full-time position, or leadership role, ServiceNow equips you with the tools to excel.

Be Part of a Great Team

Working at ServiceNow means being part of a community that values teamwork and innovation. Our collaborative environment encourages networking and sharing ideas, making our workplace vibrant and dynamic. The benefits of joining ServiceNow extend beyond comprehensive health and wellness; they include fostering professional connections and friendships that last a lifetime.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional or a recent graduate, ServiceNow offers a range of employment options to suit your career goals. From internships that provide real-world experience to full-time positions that challenge you to leverage your expertise, we are committed to hiring the best talent.

Stay Connected

Join Our Team Search open positions that match your skills and interests. At ServiceNow, we look for passionate, curious, and solution-driven team players. Explore the possibilities that await you at a company that is committed to your professional success.

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ServiceNow Careers

Empowering professionals to achieve more, ServiceNow is where careers are future-proofed, and ambitions are realized. Join us in our journey of growth and innovation.
Learn more about ServiceNow
Size
16,881 employees
Market Cap
$76.5 billion
Industry
Information Technology
Net Income
$118.5 million
Founded
2004
5 Year Trend
+33.5%
Revenue
$4.5 billion
NASDAQ
NOW
* Ladders Estimates

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