Job Description
As a Senior Skype/Exchange Consultant, you will support mission-critical enterprise messaging and identity infrastructure within a secure, on-premises environment. This role is ideal for a seasoned engineer who thrives in structured, high-security environments and is passionate about operational excellence, system stability, and enterprise messaging sustainment.
Responsibilities
• Provide operational support and sustainment for Microsoft Exchange On-Premises (2013/2016/2019)
• Monitor and maintain Database Availability Groups (DAGs), mailbox databases, replication health, mail flow, and transport services
• Troubleshoot mailbox, client access, database, transport, and queue-related issues
• Perform cumulative updates, patching, and configuration changes within formal change control processes
• Support and maintain Active Directory Domain Services (AD DS) infrastructure
• Troubleshoot directory replication, authentication, and DNS issues impacting Exchange services
• Manage Group Policy Objects (GPOs) relevant to messaging and identity infrastructure
• Support certificate lifecycle management for Exchange authentication and transport services
• Conduct root cause analysis and document findings and remediation actions
• Maintain system stability, performance baselines, and operational readiness
Required Skills
• Active TS/SCI clearance with Full Scope Polygraph
• Ability to work onsite in a secure environment (40 hours/week)
• 10+ years of hands-on experience supporting Microsoft enterprise infrastructure
• Deep expertise in Microsoft Exchange On-Premises
• Strong knowledge of Active Directory Domain Services
• Experience with DAG configuration, mail flow troubleshooting, and directory replication
• Experience operating within structured, change-controlled government environments
Desired Skills
• Microsoft Certified: Messaging Administrator Associate
• Microsoft Certified: Identity and Access Administrator Associate
• Strong PowerShell scripting experience for Exchange and AD automation
• Experience supporting Exchange hybrid environments (operational support level)
• Familiarity with enterprise backup solutions supporting Exchange
• Understanding of ITIL-based operational support models
• Experience supporting highly secure federal or Intelligence Community environments
Additional Details