Hours of Work :8-5 PM
Days Of Week :Monday-Friday
Work Shift :8X5 Day (United States of America)
Job Description :Job Requirements:- Bachelor's degree in Information Systems or related field is preferred.
- 5+ years of healthcare IT experience is preferred
- Epic certification is required and 5 + years build experience within the Hospital Billing Epic module is required
- Functional knowledge of EHR software
- Proficiency in MS Office applications
- Demonstrated customer service skills
- Billing workflow knowledge
- Ability to effectively work cross-functionally with other application teams
- Ability to communicate clearly
Job Responsibilities:- Plan, design, test, implement, support, and maintain functionality related to the Professional Billing Epic module
- Create, test, and document new build, workflows, changes, etc.
- Manage multiple jobs at one time, balancing resources, priorities, deadlines and time.
- Assist other application teams in understanding user needs and problems in order to determine feasibility of solutions.
- Mentors team members as necessary, and informs leadership of all events pertaining to the operations of assigned modules and projects.
- Manage help desk tickets, phone calls, emails, etc.
- Always look for ways to improve the patient experience
