Job Requisition ID: 58116 Opening Date: 08/11/2026Closing Date: 08/25/2026Agency: Department of Innovation and TechnologyClass Title: INFORMATION SYSTEMS ANALYST II - 21166 Skill Option: System Services - Information Technology Bilingual Option: NoneSalary: Anticipated Starting Salary $8,060/month; Full range $8,060 - $11,851/monthJob Type: SalariedCategory: Full Time County: SangamonNumber of Vacancies: 1Bargaining Unit Code: RC063 Professional Employees, Educators,Juvenile Justice School Counselors and Special Education Resources Coordinators,and Physicians AFSCMEMerit Comp Code: n/a

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

PROOF OF EDUCATIONAL COURSEWORK IS REQUIRED. ACCEPTABLE PROOF OF COURSEWORK INCLUDES UNOFFICIAL TRANSCRIPTS, COPIES OF OFFICIAL TRANSCRIPTS, ACCOUNT RECORDS (INCLUDING SCREENSHOTS) OF ACADEMIC COURSEWORK, AND ANY SIMILAR DOCUMENTS CREATED BY AN ACADEMIC INSTITUTION.

Serves as serves as a Senior Enterprise Print Support Administrator for the Department of Innovation & Technology (DoIT) performing complex professional and advisory functions in System Services, including developing methodologies and procedures to standardize functions across all environmental platforms. In this role, you will manage and maintains= infrastructure supporting the enterprise network printer environment. Additionally, you will serve as a project coordinator on highly complex projects while independently planning, developing, and implementing techniques for gathering and interpreting data, including all aspects of IT security. If you possess these knowledges, skills, abilities, and experience, we invite you to apply for this position to join the DoIT Team!

Essential Functions

• Under administrative direction, serves as a Senior Enterprise Print Support Administrator for the Department of Innovation & Technology (DoIT) performing complex professional and advisory functions in System Services, including developing methodologies and procedures to standardize functions across all environmental platforms.
• Serves as project coordinator on highly complex projects while independently planning, developing, and implementing techniques for gathering and interpreting data, including all aspects of IT security password protection utilities, access methods, and all other areas of IT security.
• Performs functions necessary for the access and security of agency and customer data, including coordinating and conferring with customers and technical staff to create file structures to support customer data requirements.
• Performs extensive research, discovery, and planning to initiate customer testing and production migration of domain legacy Microsoft Active Directory (AD) to the enterprise Active Directory environment (Illinois.gov), including coordinating the decommission of legacy permissions, attributes, and directories.
• Keeps abreast of new developments in the information technology field by continuing education through online training platforms, meetings, training sessions, seminars, and conferences to increase familiarity with and remain current on products, vendors, techniques, and procedures.
• Performs other duties as required or assigned, which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to four (4) years of college with coursework in computer science or directly related fields.
• Requires three (3) years of professional experience in System Services or a related Information Technology field.

Specialized Skills

• Requires three (3) years of professional experience managing enterprise print environments, including supporting and directing Microsoft Print servers and Iprint appliances, installing and updating printer drivers, configuring enterprise network printers, and collaborating with technicians to maintain complex print infrastructures.
• Requires three (3) years of professional experience applying network communication concepts and principles, including working with networks, routers, routing protocols, switches, firewalls, Virtual Private Networks (VPNs), Domain Name Service (DNS), Dynamic Host Configuration Protocol (DHCP), and Windows Internet Name Service (WINS) when supporting enterprise systems.
• Requires three (3) years of professional experience working with Microsoft Active Directory and other directory structures, including performing research, discovery, testing, and migration activities using complex and specialized software packages and scripts to support domain and data migrations.

Preferred Qualifications (In Order of Significance)

• Three (3) years of professional experience managing enterprise print environments, including supporting and directing print servers or Iprint appliances, installing and updating printer drivers, configuring enterprise network printers, and collaborating with technicians to maintain complex print infrastructures.
• Three (3) years of professional experience applying network communication concepts and principles, including working with networks, routers, routing protocols, switches, firewalls, Virtual Private Networks (VPNs), Domain Name Service (DNS), Dynamic Host Configuration Protocol (DHCP), Windows Internet Name Service (WINS), or similar concepts and principles when supporting enterprise systems.
• Three (3) years of professional experience working with Microsoft Active Directory and other directory structures, including performing research, discovery, testing, and migration activities using complex and specialized software packages and scripts to support domain and data migrations.
• Working knowledge of SharePoint and Microsoft desktop packages to perform administrative functions, develop documentation, assign work, and support enterprise-wide technical operations.
• Ability to coordinate, plan and complete multiple priorities, including leading highly complex projects, monitoring work quality, interpreting policies and procedures, and providing technical guidance to staff and customers.
• Ability to analyze data logically and exercise sound judgement in defining and evaluating problems of an operational or procedural nature.
• Ability to gain and maintain effective working relationships with associates, vendors, clients, and others.
• Developed verbal and written communication skills to present technical information clearly and precisely to diverse audiences, including business owners, development teams, agency executives, and others.

Conditions of Employment

The State of Illinois complies with federal and state disability laws and will make reasonable accommodation for applicants and employees with disabilities. Applicants must possess the ability to meet ALL of the following conditions of employment, with or without reasonable accommodation, to be considered for this position.

• Requires the ability to verify identity.
• Requires employment authorization to accept permanent full-time position with the State of Illinois.
• Requires the ability to pass a position specific, agency required background check and requires self-disclosure of criminal history.
• Requires a valid driver's license and the ability to travel.
• Requires the ability to work outside of normal hours to meet deadlines.
• Requires the ability to use agency supplied equipment such as laptop, personal computer, work cell phone, etc.
• Requires the ability to work overtime including scheduled, unscheduled, short notice, evening, weekends, and holidays.
• Requires the ability to attend seminars, conferences, and training to remain current on methods, tools, ideologies, or other industry related topics relevant to job duties.
• Requires the ability to lift and carry objects or equipment weighing up to 50pounds. This is considered medium work as defined by the U.S. Department of Labor (20 CFR 404.1567(c)). Medium work involves lifting no more than 50 pounds at a time with frequent lifting or carrying objects weighing up to 50 pounds.
• The conditions of employment listed are incorporated and/or related to any duties included in the position description.

Work Hours: Monday - Friday 8:30am - 5:00pm (Work hours may vary)
Headquarter Location: 201 W Adams St, Springfield, Illinois, 62704
Work County: Sangamon
Agency Contact: Lois Green
Email: [email protected]
Posting Group: Science, Technology, Engineering & Mathematics

This position DOES contain "Specialized Skills" (as that term is used in CBAs).