UnitedHealth Group

Senior Enterprise Imaging Consultant

UnitedHealth Group$91K — $163K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years experience in clinical imaging workflows (HL7 and DICOM standards)
  • 5+ years experience as a PACS administrator in Radiology and/or Cardiology environments
  • 5+ years experience in troubleshooting PACS software and integration issues
  • 5+ years experience with Microsoft Office applications
  • 5+ years experience supporting enterprise-level healthcare imaging systems
  • Proven ability to manage multiple priorities in a fast-paced environment
  • Willingness to travel up to 75% for client engagements

Responsibilities

  • Perform PACS activities and Workflow Intelligence support as per client agreement
  • Identify hardware and architecture challenges, and recommend system changes
  • Consult with Customer about workflow changes and application configurations
  • Serve as primary resource for Change Healthcare PACS applications
  • Recommend standardization of workflows and maintain best practices
  • Act as liaison to coordinate PACS integration with third-party systems
  • Attend and participate in client meetings as an imaging subject matter expert

Benefits

  • Comprehensive benefits package
  • Incentive and recognition programs
  • Equity stock purchase options
  • 401k contribution plan
  • Eligibility for development opportunities across roles
Full Job Description
The Senior Enterprise Imaging Consultant will apply best practice and subject matter expertise to support enterprise imaging consulting projects. This individual will perform analyses of customer Radiology and/or Cardiology workflow, compile data, interpret results and make recommendations to optimize customer's enterprise imaging workflows. The Analyst will extract or process internal or external data to support client projects through application of internal tools and leverage other internal subject matter experts to provide exceptional customer service to our consulting and staffing customers.

The individual is engaged in utilizing their specialized knowledge of Enterprise Imaging product infrastructure and technology as well as industry standard technical training. They will investigate and diagnose customer complaints and service requests as they arise and as assigned. Enterprise Imaging Consultants are expected to ensure that all documentation is in alignment with regulatory standards and requirements in addition to providing root cause analysis when needed for any disruptions in workflow.

Primary Responsibilities:

  • Perform Change Healthcare PACS activities, Workflow Intelligence support for on demand service in application, and functions as mutually agreed upon by both Change Healthcare and the customer site; including but not limited to, system testing and resolution, date reconciliation at facility sites and/or remotely
  • Identify hardware, network and architecture challenges and provide recommendations to Customer regarding changes to the system structure. Any recommendations will be reviewed and approved by the Customer
  • Identify and recommend changes in workflow, application configuration, system structure, technical performance and/or policies to support the information system needs of the Customer
  • Serve as the primary resource for hands-on Change Healthcare PACS suite of applications to aid in clinical and technical activities/issues/requests
  • Consult with Customer and recommend and maintain standardization of workflows and procedures
  • Provide guidance to the Customer in the development of best practices that enhance or complement utilization of the PACS and expeditious exam reporting
  • Serve as a liaison and subject matter expert to coordinate integration of Change Healthcare PACS, Workflow Intelligence, support for on demand service in application, and to third party systems. Such third-party systems will be mutually agreed on by Change Healthcare and the Customer
  • Provide guidance to Customer in the development of technical processes or procedures that complement the utilization of Change Healthcare PACS suite of applications specifically as it pertains to data integration and relevant workflows. All technical processes and procedures will be reviewed and approved by Customer
  • Attend Customer department, program, and project meetings where the Resource's active participation is essential to the meeting; and actively participate as an Enterprise Imaging subject matter expert
  • Resources should be available remotely and/or willing to travel to customer locations across North America specifically all boroughs of New York City


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • 5+ years of experience supporting clinical imaging workflows, including HL7 and DICOM standards
  • 5+ years of experience administering, supporting, and troubleshooting Change Healthcare Radiology PACS and/or Cardiology PACS environments as a PACS administrator
  • 5+ years of experience diagnosing and resolving PACS software, workflow, integration, and end-user support issues
  • 5+ years of experience using Microsoft Office applications, including Excel, PowerPoint, and Word
  • 5+ years of experience supporting, maintaining, and troubleshooting enterprise-level hardware, software, and imaging systems in a healthcare environment
  • Experience supporting mission-critical production systems with responsibilities for incident resolution, system maintenance, upgrades, and user support
  • Experience collaborating with cross-functional teams, including clinicians, IT teams, vendors, and operational stakeholders to resolve system and workflow issues
  • Experience managing multiple priorities, projects, or support requests in a fast-paced healthcare technology environment
  • Ability to travel up to 75%
  • Driver's License and access to reliable transportation


Preferred Qualifications:

  • Certified Imaging Informatics Professional ABII(CIIP)
  • Registered Diagnostic Imaging Technologist R.T.(R)(ARRT)
  • CompTIA Security+
  • Experience supporting enterprise imaging platforms across multiple facilities, hospitals, or healthcare systems
  • Experience with PACS migrations, upgrades, implementations, or workflow optimization initiatives
  • Experience analyzing system performance, identifying root causes, and implementing corrective actions to improve operational efficiency
  • Experience developing user documentation, training materials, and operational procedures related to imaging systems
  • Knowledge of imaging integrations, interfaces, and interoperability standards within healthcare environments
  • Proficiency in Microsoft SQL


Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $91,700 - $163,700 annually based on full-time employment. We comply with all minimum wage laws as applicable.

About UnitedHealth Group

UnitedHealth Group is a medical facility. They offer health technology, health finance, and pharmacy services. They are utilizing clinical data and intelligence to assist in the redesign, automation, and deployment of technology to streamline administrative operations and clinical decision-making. Payment systems for both consumers and providers are critical components of a health-care system.

UnitedHealth Group Careers

Joining UnitedHealth Group means becoming part of a diverse team dedicated to making a difference. As a leader in health services and innovation, our company offers a variety of job opportunities that allow professionals to leverage their skills, drive innovation, and improve lives. Work You’ll Do At UnitedHealth Group, you’ll contribute to a mission-focused environment where your expertise will influence the health and well-being of people worldwide. Our employment opportunities span across a wide range of disciplines, from healthcare specialists to data analysts, ensuring that your career journey is both dynamic and rewarding. Transform Healthcare with Your Expertise UnitedHealth Group stands at the forefront of health innovation. Our team collaborates to deliver solutions that lead to better patient outcomes. Working with us, you’ll find yourself at the intersection of technology, healthcare, and leadership, providing key insights that drive industry transformation. Join Our Global Team As part of our team, you’ll engage with over 300,000 professionals globally, dedicated to building a diverse and inclusive workplace. UnitedHealth Group is not just a company; it’s a community where you can grow your career through continuous learning and leadership opportunities. Our commitment to diversity training ensures that every team member can thrive. UnitedHealth Group Career Development We are committed to your professional growth. Explore career paths filled with promising job opportunities and internships that will harness your potential and expand your capabilities. Whether you’re a seasoned professional or a recent graduate, you’ll find that our career development programs support your ambition at every level. Innovative Work Environment At UnitedHealth Group, innovation is at the core of our operations. We encourage our team to bring forward-thinking ideas that challenge the status quo and lead to breakthrough improvements in patient care. Be Part of a Great Team Our culture fosters a collaborative and supportive environment where every member’s contribution is valued. Enjoy the benefits of being part of a global team that’s committed to making a difference in people’s lives. Future-Proof Your Career With UnitedHealth Group, your career is future-proof. Dive into a range of positions that offer both challenges and rewards. Our robust support system includes unmatched training, development programs, and certification support to propel your career forward. Stay Connected Join Our Team Discover the right position that matches your skills and interests. We are always hiring and look for passionate, curious, and solution-driven team players. Search UnitedHealth Group jobs today and take the first step towards a fulfilling career. Keep Up to Date Stay informed with career tips, insider perspectives, and industry-leading insights you can use today—all from the people who work here. Read Careers Blog Job Alert Emails Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Explore the exciting and rewarding opportunities that await at UnitedHealth Group.
Learn more about UnitedHealth Group
Size
350,000 employees
Market Cap
$493.1 billion
Industry
Net Income
$15.4 billion
Founded
1974
5 Year Trend
+9.2%
Revenue
$257.1 billion
NASDAQ

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