Apple

Senior Engineering Program Manager, ASE Central Quality - Private Cloud Compute

Apple$150K — $180K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6+ years as a Program Manager, Technical Program Manager, QA Lead, SW Architect, or SW Engineer with complex project experience.
  • Outstanding communication and presentation skills across all organizational levels.
  • Ability to lead stakeholders and influence collaboration without direct authority.
  • Strong analytical and structured problem-solving capabilities.
  • Competence in understanding and translating technical systems into business impacts.
  • Proven ability to build trust-based relationships in a distributed organization.
  • Self-motivated and comfortable working independently in ambiguous environments.
  • B.S. or M.S. in Computer Science, Information Systems, or equivalent experience.

Responsibilities

  • Drive quality assurance processes for Apple’s Private Cloud Compute services.
  • Collaborate across Engineering, SRE, and ML teams to enhance software validation.
  • Define build and rollout strategies for large language models on PCC.
  • Lead cross-functional programs, fostering collaboration among engineers and managers.
  • Break down complex issues and leverage subject-matter experts for effective solutions.
  • Communicate technical concepts clearly across varying levels of the organization.
  • Facilitate high-stakes meetings and incident postmortems as necessary.

Benefits

  • Opportunity to work on cutting-edge technology in Apple’s cloud infrastructure.
  • Collaborative work environment leveraging cross-functional teams.
  • Exposure to high-stakes projects with a significant market impact.
  • Access to ongoing training and development in advanced cloud technologies.
Full Job Description
The Central Quality Engineering Program Manager for Private Cloud Compute (PCC) drives the quality backbone of one of Apple's most technically ambitious infrastructure efforts - the systems powering Apple Intelligence. This role sits at the intersection of software engineering, Quality, SRE, and ML/inference release engineering, driving the test strategy, QA sign-off process, and readiness required to ship PCC with the quality and trust Apple's customers expect. You'll move fluidly between deep technical detail - build pipelines, staged rollouts, distributed systems - and executive-level communication, building relationships across an organization where the teams you depend on are spread throughout the company.

Description

In this role, you'll work closely with Engineering, Quality, SRE and ML build/release teams to define and continuously improve how PCC software and infrastructure are validated before they reach production. This includes the build and staged-rollout pipeline for large language models running on PCC, model weight updates across OS and PCC release trains, and the datacenter/Apple Silicon platform validation that underpins the service. You will drive cross-functional programs across teams of highly skilled engineers and program managers - providing direction, fostering collaboration, and holding the bar for quality outcomes.

You must be comfortable operating independently in new and unfamiliar domains - quickly building competence in evolving frameworks as well as PCC's own privacy and security architecture, to inform your work. Success requires breaking large, ambiguous problems into manageable pieces, leveraging subject-matter experts across Foundation Models, AIML, evals, and SRE, and adapting your plan as understanding evolves. Strong communication is essential to your credibility: you must synthesize complex technical issues into clear points, tailor communication to different levels of seniority, write clearly, deliver effective presentations, and run large, high-stakes meetings - including incident postmortems when releases don't go as planned.

Minimum Qualifications

6+ years of experience as a Program Manager / Technical Program Manager / QA Lead / SW Architect / SW Engineer, with a track record of leading complex, cross-functional software programs

Outstanding written and verbal communication and presentation skills, adaptable to all levels of an organization

Excellent stakeholder leadership skills, with demonstrated ability to influence and collaborate across functions without direct authority

Strong analytical and structured problem-solving skills - able to deconstruct ambiguous, complex problems, resolve conflicts, and lead teams to solutions

Ability to understand technical systems and translate technical constraints into business impact and vice versa

Demonstrated ability to build strong, trust-based relationships across a large, distributed organization

Self-starting, self-motivated, self-directed, and comfortable operating with minimal oversight in ambiguous environments

B.S. or M.S. in Computer Science, Information Systems, or equivalent practical experience

Experience partnering with SRE, infrastructure, or cloud/datacenter engineering teams on large-scale distributed systems

Preferred Qualifications

Experience validating ML or LLM workloads running on hardware accelerators (GPUs, NPUs, or Apple Silicon) in a cloud or datacenter environment

Familiarity with build/release pipelines for large-scale systems, including model weight management and staged rollouts across release trains

Experience with large-scale cloud infrastructure programs, including familiarity with Kubernetes or comparable orchestration platforms

Experience owning or supporting incident response and retrospectives for production release issues

A track record of managing company-wide, cross-functional programs for privacy-critical or security-critical cloud and AI infrastructure at scale, comparable in complexity to Private Cloud Compute

Experience at the hardware-software boundary in a private cloud, hyperscale datacenter, or edge compute environment

About Apple

Apple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.

Apple Careers

Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Work You’ll Do Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services. Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise. Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers. Introducing the Apple Innovation and Leadership Initiative We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth. Do Innovative Work Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation. Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake. Be Part of a Great Team Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer. Future-Proof Your Career Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support. Explore Discover how Apple is leading the way in tech innovation: [With iOS] Businesses can streamline operations and enhance customer interactions... READ MORE Smart home technology integration that sets the standard for convenience and security... READ MORE The Apple Experience Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities. SEARCH APPLE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership. Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Learn more about Apple
Size
154,000 employees
Market Cap
$2,074.3 billion
Industry
Net Income
$63.9 billion
Founded
1976
5 Year Trend
+11.5%
Revenue
$294.1 billion
NASDAQ

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