Hopper

Senior Engineering Manager - Fintech, Lodging

Hopper$130K — $180K *
US-Anywhere
+ 3 other locationsRemote
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience leading engineering teams in B2B/B2B2C platforms
  • Strong technical background in backend systems, frontend SDKs, and cloud infrastructure
  • Direct experience with partner-facing technical leadership, including solutioning calls and SLAs
  • Comfort and experience in fintech or transactional products
  • Familiarity with travel distribution landscapes such as booking engines and hotel systems
  • Experience with Scala/Java, REST APIs, and cloud platforms like GCP or AWS
  • A collaborative mindset with a focus on product outcomes

Responsibilities

  • Lead the architecture, development, and rollout of the Hotels CFAR platform
  • Own partner integrations from scoping to live deployment
  • Drive the development of infrastructure for efficient partner management
  • Act as the senior technical voice in partner conversations and maintain performance standards
  • Collaborate with cross-functional teams to align engineering outcomes with business objectives
  • Foster technical excellence through coaching and mentorship within the team

Benefits

  • Unlimited PTO
  • Travel stipend through Carrot Cash
  • Access to co-working spaces and work-from-home stipends
  • Generous parental leave policy
  • Employer-paid medical, dental, and vision coverage
  • Access to disability and life insurance
  • Health Reimbursement Account (HRA) and flexible spending options
Full Job Description
About the job

At HTS, we're rebuilding how travelers shop and book trips - and reshaping how hotel distributors, chains, and OTAs monetize flexibility. Hotels CFAR (Cancel For Any Reason) is one of HTS's fastest-growing fintech products: a cancellation service embedded directly into partner booking flows, letting travelers cancel for any reason and receive a refund, no questions asked. It's a B2B2C product - sold through partners, exercised by travelers, and powered by HTS.

We're looking for an engineering leader who can do two things at once: run a high-performing product team building durable, scalable systems, and be a credible, partner-facing technical leader who can sit across the table from a partner's CTO, scope an integration, and ship it.

What would your day-to-day look like

This is an AI-era engineering leadership role, and the shape of the job reflects that:
  • Small team, high leverage. You'll lead a tight team of ~3 engineers max. We're not scaling headcount linearly with scope - we're scaling output through AI tooling, sharper prioritization, and senior engineers operating with more autonomy.
  • You ship, too. When you're not in partner-facing calls or unblocking the team, you're producing actual artifacts with AI - prototypes, integration scaffolding, technical specs, partner-facing API examples, internal tooling. The bar is "manager who codes with AI," not "manager who reviews PRs from a distance."
  • Blended roles are the new normal. Engineers on this team have a real voice in product direction, and non-technical partners (PMs, Solutions, even Sales) contribute code in narrow ways with AI assistance. You'll lean into this - coach engineers on product thinking, set guardrails for non-engineer contributions, and treat the org chart as a guideline, not a wall.


Beyond that, day-to-day looks like:
  • Lead the architecture, development, and rollout of the Hotels CFAR platform - including offer/pricing/order/exercise APIs, the merchandising and UI SDK layer, synthetic rate bundling, and the exercise/payout infrastructure
  • Own partner integrations end-to-end: scope technical solutions, lead solutioning calls, design integration patterns, and partner with sales and Solutions to move partners from Discovery 12 Solutioning 12 Development 12 Live
  • Drive the foundation work that lets us scale: partner management portal, configuration tooling, self-serve onboarding - the infrastructure that decouples partner growth from engineering headcount
  • Be the senior technical voice in partner conversations - translate between partner engineering teams, our APIs, and our product strategy; own SLAs, performance, and partner-specific requirements
  • Partner with Product, Risk/Pricing, Ops, and GTM to align engineering output to business outcomes: attach rate, contribution profit, partner launch velocity, and loss ratio
  • Foster technical excellence - architecture reviews, mentorship, raising the bar on the senior ICs and tech leads on the team
An ideal candidate has:
  • Experience leading engineering teams building B2B/B2B2C platforms with real, named external partners on the other side - not just internal stakeholders
  • A strong technical background across backend systems (APIs, orchestration, distributed systems), frontend SDKs / embedded UI, and cloud infrastructure
  • Direct experience as a partner/customer-facing technical leader - running solutioning calls, scoping integrations, owning SLAs, and unblocking deployments
  • Comfort with fintech, insurance-adjacent, or transactional products - money movement, refunds, pricing engines, contracts, audit trails
  • Familiarity with the travel distribution landscapes a bonus - booking engines, agent portals, bedbanks, OTAs, PSS/inventory platforms (Sabre, Amadeus), or hotel CRS/chain systems - is a strong plus
  • Experience with Scala or Java, REST APIs, OAuth2.0, and cloud infrastructure (GCP, AWS); frontend exposure (React, JS/TS) for SDK and merchandising work
  • A collaborative, product-minded approach - able to partner closely with Sales, Product, Risk, and Ops without losing engineering rigor
  • A bias for action and a passion for mentoring and growing senior engineering talent

    Perks and benefits of working with us:
    • Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages.
    • Unlimited PTO.
    • Carrot Cash travel stipend.
    • Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
    • Please ask us about our very generous parental leave, much above industry standards!.
    • Entrepreneurial culture where pushing limits and taking risks is everyday business.
    • Open communication with management and company leadership.
    • Small, dynamic teams = massive impact.
    • 100% employer paid Medical, Dental and Vision coverage for employees.
    • Access to Disability & Life insurance.
    • Health Reimbursement Account (HRA).
    • DCA/ FSA and access to 401k plan.


    #LI-REMOTE

About Hopper

Hopper is a travel booking app that uses big data to predict and analyze airfare and accommodations. The app provides personalized recommendations and alerts users when prices are expected to rise or fall. Hopper was founded in 2007 and is headquartered in Montreal, Canada. The company has raised over $400 million in funding and has been recognized as one of the most innovative companies in travel.
Learn more about Hopper
Size
1,000 employees
Industry
Founded
2007

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