JetBlue Airways

Senior Engineer Core Infrastructure

JetBlue Airways • $105K — $150K *
Long Island City, NY 11101In-Person
Information Technology
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Engineering, or related field, or equivalent experience.
  • 3 years of experience building and supporting cloud infrastructure.
  • Ability to write high-quality code in Python.
  • Proficiency with containerization technologies and infrastructure-as-code tools.
  • Experience with relational and low-latency databases, and an understanding of data lake strategies.
  • Knowledge of cloud infrastructure networking concepts with troubleshooting experience.

Responsibilities

  • Build and support scalable cloud infrastructure in Azure and AWS environments.
  • Troubleshoot issues related to cloud PAAS resources and networking.
  • Align engineering activities with company goals working with cross-functional teams.
  • Implement observability solutions for operational excellence.
  • Manage system compliance with regulatory controls like SOX and PCI.
  • Advocate for and support new AI/ML technologies in data infrastructure.
  • Oversee performance and security of cloud platforms.

Benefits

  • Access to healthcare benefits and a 401(k) plan with company matching.
  • Opportunity for free space available travel on JetBlue flights.
  • Short-term and long-term disability coverage, and basic life insurance.
  • Engagement in a culture of safety and adherence to JetBlue's values.
Full Job Description
Position Summary:

The Senior Core Infrastructure Engineer - is focused on ensuring the creation and management of Infrastructure including managing operational stability, performance, and cost-efficiency of our cloud-hosted data infrastructures, serving both internal and external users. The Senior Core Infrastructure Engineer excels when working on complex projects, is motivated to deliver results, and exhibits the JetBlue values of Safety, Caring, Integrity, Passion, and Fun.

Essential Responsibilities:
  • Be part of a team responsible for building and supporting scalable cloud infrastructure leveraging Azure and AWS environments.
  • Responsible for supporting the cloud environment including but not limited to troubleshooting issues related to cloud PAAS resources, cloud networking and cloud Infrastructure.
  • Work in partnership with product, data operations, and technical leadership to align engineering activities with broader company goals.
  • Expertise in cloud platforms, especially Azure and AWS, leveraging services like AKS/EKS Azure Data Lake/ Glacier, CosmosDB / DynamoDB, Neo4j, and Azure AI/ML services.
  • Strong knowledge of DevOps practices and tools such as continuous integration (CI)/continuous delivery (CD), Git, Jenkins, Ansible, and Terraform for infrastructure automation.
  • Set up and manage effective observability solutions for data and platform services, ensuring operational excellence.
  • Strong foundation in data infrastructure tooling (e.g., Spark, Airflow, Databricks) and machine learning platforms, with a focus on Azure Machine Learning, and Neo4j for graph data analysis.
  • Collaborate with Data Engineers, Developers, Product Engineers and SRE's to build and support experimentation platforms, training frameworks, and associated tools.
  • Ability to navigate complex and ambiguous environments, while maintaining a broad business-wide perspective across various work-streams and timeframes.
  • Ensure platform security, compliance, and governance practices, including managing identity and access management (IAM) roles, encryption, auditing, and logging protocols.
  • Manage significant system upgrades, enhancements, migrations, and integration, while overseeing the release of new software to quality assurance (QA), production, and disaster recovery environments.
  • Maintain system compliance with regulatory controls such as Sarbanes-Oxley Act (SOX), Payment Card Industry (PCI), IT General Controls, and other required security frameworks.
  • Advocate, train, and provide technical support on new technologies related to AI/ML and data infrastructure.
  • Take a significant role in the development of team members to support engagement, growth, and achievement of goals.
  • Other duties as assigned.

Minimum Experience and Qualifications:
  • Bachelor's degree in Computer Science, Engineering, or a related technical field; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous relevant work experience.
  • Three (3) years of experience building and supporting cloud infrastructure using best practices from the ground up.
  • Ability to write high-quality code in Python.
  • Proficiency with containerization technologies such as Kubernetes, Docker, and infrastructure-as-code tools like Terraform and Helm.
  • Experience with relational and low-latency databases, as well as a solid understanding of data lake strategies.
  • Knowledge of cloud infrastructure and networking concepts with experience in troubleshooting issues related to the same.
  • Provide 24x7 on-call support as scheduled and be available to respond to business-critical issues.
  • Ability to work flexible hours in response to emergencies.
  • Available for overnight travel (10%).
  • Must pass a pre-employment drug test.
  • Must be legally eligible to work in the country where the position is located.
  • Authorization to work in the US is required. This position is not eligible for visa sponsorship.

Preferred Experience and Qualifications:
  • Experience working on sensitive data projects with PCI/personally identifiable information (PII) compliance.
  • Proven experience building Cloud infrastructure in Azure and AWS from the ground up using Terraform/OpenTofu.
  • Familiarity with Azure/AWS cloud security best practices and data governance frameworks.

Crewmember Expectations:
  • Regular attendance and punctuality.
  • Potential need to work flexible hours and be available to respond on short notice.
  • Able to maintain a professional appearance.
  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft.
  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun.
  • Must fulfill safety accountabilities as prescribed by JetBlue's Safety Management System.
  • Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy, and behavioral standards.
  • Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR)).
  • Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls.
  • Uphold JetBlue's safety performance metric goals and understand how they relate to their duties and responsibilities.
  • The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment:
  • Computer and other office equipment.

Work Environment:
  • Traditional office environment.

Physical Effort:
  • Generally not required or up to 10 pounds occasionally (sedentary).

Compensation:
  • The base pay range for this position is between $105,600.00 and $150,400.00 per year. Base pay is one component of JetBlue's total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.

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About JetBlue Airways

JetBlue is a customer service channel for Major United States Airline based in Queens, New York. It is a passenger airline that operates primarily on point-to-point routes with its fleet of 120 Airbus A320 aircraft and 49 EMBRAER 190 aircraft. As of December 31, 2011, it served 70 destinations in 22 states, Puerto Rico, Mexico and 12 countries in the Caribbean and Latin America. Most of JetBlue flights have as an origin or destination New York or one of its other focus cities: Boston, Fort Lauderdale, Los Angeles, Orlando or San Juan, Puerto Rico. As of December 31, 2011, the Company operated an average of 700 daily flights. During the year ended December 31, 2011, the Company acquired eight take-off and landing slots at each of New York’s LaGuardia Airport and Washington D.C.’s Ronald Reagan National Airport. The Company’s operations primarily consist of transporting passengers on its aircraft with domestic United States operations, including Puerto Rico, which accounted for 85% of its capacity in 2011.

JetBlue Airways Careers

There has never been a more exciting time to explore job opportunities at JetBlue Airways, a leading company in the aviation industry known for its innovation, strong culture, and commitment to diversity and leadership development. Work You’ll Do Join JetBlue Airways' dynamic team to help redefine the future of air travel with a focus on customer service excellence and operational efficiency. At JetBlue, you will be part of a culture that values diversity, leadership, and professional growth. Transform your career and the airline industry with JetBlue’s commitment to innovation and excellence. Lead from a unique position in the marketplace, where your skills in technology, customer service, and team collaboration are highly valued. Work with a dedicated team of professionals who are passionate about creating an outstanding travel experience. Collaborate with industry leaders and benefit from a culture that supports career advancement and professional development. Introducing the JetBlue Professional Growth and Development Initiative We are building a market-leading team to master the challenges of the modern aviation industry. At JetBlue, you will find a supportive environment where career growth and learning are encouraged through comprehensive training and leadership development programs. Do Innovative Work Join a team that is at the forefront of the aviation industry, where you can apply your skills in a variety of roles, from pilot and cabin crew positions to engineering and customer support. JetBlue offers a wide range of job opportunities that allow you to innovate and excel. Be Part of a Great Team Work on a wide range of projects and utilize the latest technology in aviation. Harness the unparalleled capabilities of a team that values integrity, teamwork, and mutual respect. Future-Proof Your Career Advance your career with JetBlue Airways, where your ambition can take you to new heights. Enjoy near-limitless opportunities to grow professionally, supported by unmatched training, development, and certification support. Explore JetBlue’s internship programs offer a unique insight into the workings of one of the most innovative airlines in the industry. These programs provide hands-on experience and are a stepping stone to full-time employment. The JetBlue Experience Our combined service capabilities, commitment to innovation, and a diverse and inclusive workplace help employees thrive and lead in their careers. At JetBlue, we are dedicated to nurturing a professional environment where every team member can succeed. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Explore the various employment paths JetBlue Airways offers, from customer service to pilot positions. SEARCH JETBLUE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at JetBlue Airways.
Learn more about JetBlue Airways
Size
19,304 employees
Market Cap
$2 billion
Industry
Aerospace & Defense
Net Income
-$1.3 billion
Founded
1999
5 Year Trend
-1.7%
Revenue
$2.9 billion
NASDAQ
JBLU
* Ladders Estimates

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