Senior Engagement Lead

GALE

$150K — $175K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of account management experience in an agency setting
  • Exceptional communication skills with senior stakeholders
  • Strong strategic thinking and problem-solving skills
  • Deep understanding of brand, digital, and social ecosystems
  • Knowledge or expertise in the QSR category
  • Strong financial acumen, including forecasting and staffing models
  • Collaborative mindset for cross-functional teamwork
  • Detail-oriented and results-driven

Responsibilities

  • Act as a trusted advisor and primary contact for senior clients
  • Deliver strategic insights and a consultative approach to clients
  • Lead annual planning and define growth strategies for 1-3 years
  • Oversee promotional sales windows and campaigns to meet KPIs
  • Stay updated on industry trends to provide innovative solutions
  • Collaborate with internal teams including creative, strategy, and production
  • Drive collaboration as the IAT lead and set direction for initiatives
  • Ensure revenue performance and forecasting accuracy

Benefits

  • Flexible hybrid work arrangements
  • Access to comprehensive health benefits
  • Opportunities for professional development
  • Collaborative and innovative work environment
  • Involvement in significant brand campaigns and projects
Full Job Description
Senior Engagement Lead

We are looking for a business leader who acts as a trusted advisor to senior level clients, drives client success through integrated, brand-led solutions and shapes the future direction of the clients' businesses, with a deep understanding and curiosity of their business.

What you'll be doing

Client & Business Leadership
  • Acting as a trusted advisor to senior clients serving as the primary point of contact
  • Leading client by taking a consultative approach, delivering strategic insight and strong business thinking
  • Leading annual planning, scope definition, and 1 - 3 year growth strategies
  • Overseeing delivery of promotional sales windows, brand campaigns and organic social ensuring alignment with objectives and KPIs.
  • Staying current on industry trends to inform innovative client solutions

Cross Functional Leadership
  • Collaborating closely with internal teams including creative, strategy, and production
  • Acting as IAT lead, driving collaboration and setting the direction

Financial stewardship:
  • Accountable for revenue performance, and forecasting accuracy
  • Overseeing scopes of work, staffing models, and BCR governance
  • Identifying and unlocking organic growth opportunities


What you bring:

  • 10+ years of account management experience within an agency environment
  • Exceptional communication and interpersonal skills, particularly with senior stakeholders
  • Strong strategic thinking and problem-solving capabilities
  • A deep understanding of brand, digital, and social ecosystems
  • QSR category knowledge or expertise
  • Strong financial acumen (forecasting, scopes, staffing models)
  • Collaborative, cross-functional mindset
  • Results-driven with strong attention to detail


In order to comply with equal pay and salary transparency laws in various locations, we believe the target compensation for this role is $150,000-$175,000 per year. Actual compensation is influenced by a wide array of factors including but not limited to skill set, qualifications, job performance, level of experience, location, and business needs. For more information on other benefits we offer, please visit https://www.gale.agency/careers

AI Disclosure: As part of our recruitment process, we may use technology-assisted tools, including automated systems, to support the review and assessment of applications. These tools do not make the final decisions. All decisions related to screening, interviewing and selection are made by our Talent Acquisition and hiring teams.

Note: Hybrid work in office is an essential function of the job.

Similar Jobs

More Business Services Jobs

Find similar Senior Engagement Lead jobs: