Royal Bank of Canada

Senior Endpoint Security Operations Analyst (Global Security)

Royal Bank of Canada • $90K — $120K *
Toronto, ON M3C 0E3In-Person
Information Technology
Less than 5 years of experience
1 week ago
Job Overview by Ladders

Qualifications

  • 5+ years of experience in network security and endpoint protection
  • Strong knowledge of security products like Illumio, Crowdstrike, FireEye
  • Proficiency in analyzing network flows and application security controls
  • Excellent problem-solving skills with unfamiliar technologies
  • Capability to manage multiple projects and prioritize effectively

Responsibilities

  • Provide ongoing support for security applications and tools
  • Respond to incidents and escalations from clients and partners
  • Conduct root cause analysis for security-related incidents
  • Collaborate with service and engineering teams on security products
  • Lead initiatives to automate processes and integrate AI
  • Ensure all technical documentation is current and complete

Benefits

  • Comprehensive rewards package with bonuses and flexible benefits
  • Support for professional development and career growth
  • Dynamic and collaborative work environment
  • Access to a leading training program in financial services
  • Flexible work/life balance options
  • Opportunities for challenging and impactful work
  • Potential for advancement across business segments
Full Job Description
Job Description

What is the opportunity?

The Senior Technical Analyst, Cyber Technology Operations will provide operational support for a wide range of network security, endpoint security and threat surface products/tools within RBC's global Cyber Security environment. The Senior Technical Analyst will provide production support and perform implementation of changes; as well as ensure prompt resolution to any production problems by responding to incidents.

What will you do?
  • Day-to-day support of Endpoint Security and Threat Surface security applications (e.g. monitoring server health, monitoring event logs, performing software upgrades, executing changes in production).
  • Responding to operational security-related events and incident/problem escalations from internal/external clients and business partners
  • Take part in root cause analysis with service partners, vendor engineers and escalation teams for incidents and problems, along with implementing permanent solutions
  • Work closely with Service Operations, Integration and Engineering support teams to understand the security products and the operating environment.
  • Lead automation opportunities and incorporate AI capabilities to enhance day to day operational processes
  • Participate in walkthrough reviews of all technical specifications, integrations and unit test plans.
  • Ensure adequate technical documentation is in place.
  • Contribute to successful project completion by identifying risks and developing/recommending mitigation strategies.
  • On-call duties


What do you need to succeed?

Must Have:
  • Thorough understanding of network flows, protocols, and application-related security controls.
  • Strong experience working with one or more of the following Security Products:
    Endpoint Security: Illumio, Crowdstrike, FireEye, Beyond Trust, Lookout, Snare, Encase

Threat Surface: Tenable.Sc/IO
  • Strong problem-solving skills with the ability to assess issues with unfamiliar technology.
  • Ability to thrive in an environment with new and evolving technology.
  • Strong communication skills include understanding how a message should be delivered, to who and when.
  • Capability to manage multiple priorities across a number of assignments and prioritize effectively.


Nice-to-Have:
  • Bachelor's degree in computer and/or IT related disciplines.
  • Certifications in information security (eg. CISSP, CCSP, CEH, ITIL)
  • Operating Systems: Windows/Linux and AIX Knowledge
  • Scripting/Coding: (Python/Java)


What's in it for you?

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
  • Leaders who support your development through coaching and managing opportunities.
  • Ability to make a difference and lasting impact.
  • Work in a dynamic, collaborative, progressive, and high-performing team.
  • A world-class training program in financial services.
  • Flexible work/life balance options.
  • Opportunities to do challenging work.
  • Access to a variety of job opportunities across business.

#LI-Post

#Techpj

Job Skills
Confidentiality, Cyber Security Management, Decision Making, Detail-Oriented, Encryption Software, Group Problem Solving, High Impact Communication, Information Security Management, Information Technology Security

Additional Job Details

Address:

16 YORK ST:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-05-26

Application Deadline:

2026-06-19
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

About Royal Bank of Canada

Royal Bank of Canada Careers

Join the dynamic team at Royal Bank of Canada (RBC), a global leader in financial services and a company committed to excellence and innovation. At RBC, we offer a wide range of job opportunities that empower professionals to shape their career paths with leadership, diversity training, and continuous growth.

Work You’ll Do

At Royal Bank of Canada, we are not just hiring; we are building a culture of innovation and leadership. Our team members are at the forefront of the financial industry, driving transformation and delivering targeted solutions that meet the evolving needs of our clients and communities.

Explore Job Opportunities and Employment at RBC

Whether you are starting your career or looking to take it to the next level, RBC offers positions that challenge your skills and fuel your ambition. From entry-level positions to leadership roles, our job opportunities span across various functions and regions. Join us and be part of a team that values professional growth and diversity.

Internship and Professional Development

Kickstart your career with an internship at Royal Bank of Canada. Our internships provide invaluable hands-on experience, networking opportunities, and insights into the financial services industry. Interns at RBC gain the skills necessary to excel and are often considered for full-time positions within the company.

Benefits and Culture

At RBC, we prioritize the well-being and satisfaction of our employees. Our benefits package is designed to support our team members at every stage of their life and career. RBC’s culture is built on a foundation of respect, integrity, and responsibility, fostering an environment where everyone can thrive.

Career Growth and Innovation

We believe in nurturing the potential of our employees through continuous learning and career development programs. At RBC, you will find endless opportunities to grow professionally through on-the-job experiences, formal training programs, and leadership development initiatives. Our commitment to innovation means we are constantly seeking out new ideas and perspectives, making RBC a perfect place for those who aim to lead and innovate.

Diversity and Inclusion

Diversity is our strength. At Royal Bank of Canada, we are committed to building an inclusive workplace where every employee feels valued and respected. Our diversity training programs are designed to educate and inspire, creating a more inclusive and equitable workplace.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with RBC today and be part of a world-class team known for its commitment to client service, community involvement, and innovation.

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Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities awaiting you at RBC. Explore the possibilities with Royal Bank of Canada, where your future is filled with potential and the path to success is paved with countless opportunities for professional and personal growth. Join us and shape not just your career but the future of the financial industry.
Learn more about Royal Bank of Canada
Size
86,007 employees
Market Cap
$130.3 billion
Industry
Finance & Insurance
5 Year Trend
+8.7%
NASDAQ
RY
* Ladders Estimates

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