Senior EMR Practice Management Analyst - Remote

Crossroads Treatment Centers

$80K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in EMR system configuration and medical billing.
  • Leadership experience managing teams or individuals is essential.
  • Proficient in creating and delivering PowerPoint presentations to leadership.
  • Familiarity with Waystar clearinghouse and EDI files is required.
  • Experience working with web-based billing software and Electronic Health Systems.

Responsibilities

  • Manage and mentor junior PM Analysts.
  • Collaborate with executive leadership and Business Analysts on strategic initiatives.
  • Maintain and update the payer list to optimize billing processes.
  • Develop and oversee billable service mapping to enhance operational efficiency.
  • Independently manage projects, ensuring deadlines are met and progress is tracked.
  • Assist with the preparation and cleanup of legacy systems as needed.
  • Troubleshoot Revenue Cycle Management (RCM) related tickets to resolve issues.

Benefits

  • Comprehensive Medical, Dental, and Vision Insurance.
  • Generous Paid Time Off (PTO) policy.
  • Multiple 401K options, including matching with no vesting period.
  • Life Insurance coverage provided.
  • Short and Long Term Disability benefits available.
  • Paid maternity and paternity leave offered.
  • Dedicated Mental Health Day for employee well-being.
  • Free Calm subscription to support mental wellness.
Full Job Description
Day in the Life of Senior EMR Practice Management Analyst

*Backgrounds with identifiable CareLogic and Waystar experience with be reviewed first.

The Senior PM Analyst is responsible for providing advanced support, analysis, and optimization of the clinic's practice management (PM) and clearinghouse systems. This role acts as a subject matter expert for Waystar, CareLogic, and Medgen, ensuring that scheduling, registration, coding, and billing-related workflows run efficiently. The Senior Analyst will partner with clinical, operational, and administrative teams in medication assisted treatment setting to improve patient access, streamline operations, and ensure compliance with state and federal regulations

Must have to apply:
  • EMR system configuration is required.
  • Must have leadership skills and have managed in current role
  • Must have experience creating PowerPoint decks for leadership presentation
  • Must have medical billing experience
  • Must have experience with Waystar clearinghouse & EDI files
  • Must have web-based billing software and Electronic Health Systems.


The Senior PM Analyst is responsible for providing advanced support, analysis, and optimization of the clinic's practice management (PM) and clearinghouse systems. This role acts as a subject matter expert for Waystar, CareLogic, and Medgen, ensuring that scheduling, registration, coding, and billing-related workflows run efficiently. The Senior Analyst will partner with clinical, operational, and administrative teams in medication assisted treatment setting to improve patient access, streamline operations, and ensure compliance with state and federal regulations.

Responsibilities include:
  • Managing PM Analyst
  • Working with VP, Director and Business Analysts
  • Maintain payor list
  • Maintain billable service mapping.
  • Work assigned projects independently and tracks progress to meet deadlines.
  • Assisting with legacy system preparation & cleanup.
  • Troubleshoot RCM related tickets.
  • Protect patients' rights by maintaining the confidentiality of personal and financial information.
  • Assist in companywide initiatives as part of the team providing direction as it relates to Implementation, software set-up, and maintenance.
  • Manage and field questions from key stakeholders within the company as it relates to RCM onboarding, process changes, and operations.
  • Evaluate process, make process improvements, and update process changes
  • Attend, participate in and facilitate meetings as necessary.
  • Foster effective and positive business relationships with all parties.
  • Document changes, workflows, and processes.
  • Assist to Implement and maintain EMR, Clearinghouse, and RCM Services workflows.
  • Provide support to the RCM department as the subject matter expert as it relates to EMR functionality of billing & collections.
  • Other duties as assigned.
  • Adhere to HIPAA laws.


Education and Requirements
  • 2 years' experience with medical billing, preferred in substance abuse and/or primary care.
  • Bachelor's degree preferred or will take equivalent work experience.
  • Excellent verbal and written communication skills.
  • An above-average aptitude with internet/computer use.
  • Prior experience working with Carelogic is ideal


Position Benefits
  • Medical, Dental, and Vision Insurance
  • PTO
  • Variety of 401K options including a match program with no vesture period
  • Life Insurance
  • Short/Long Term Disability
  • Paid maternity/paternity leave
  • Mental Health Day
  • Calm subscription for all employees

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