Adyen

Senior Employee Relations Manager - Investigations

Adyen$210K — $275K *
Legal & Accounting
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in Employee Relations or Employment Legal roles focused on investigations
  • Deep knowledge of employment law and regulations across North America
  • Excellent communication skills and discretion handling confidential information
  • Preferred: Experience in a global or high-growth tech company
  • Preferred: Employment Legal practice experience
  • Preferred: Law license in at least one US state
  • Preferred: AWI-CH certification

Responsibilities

  • Help build out the investigation function at Adyen
  • Lead and manage all aspects of internal investigations under NA Employment Counsel
  • Conduct case documentation and record keeping
  • Develop Employee Relations and Employment Legal projects
  • Design and deliver training programs for staff on workplace conduct
  • Coaching HR Business Partners on employee relations best practices
  • Analyze data to identify trends and recommend initiatives

Benefits

  • Opportunity for professional development in a dynamic environment
  • Work in a collaborative, office-first culture
  • Engagement in impactful legal and HR projects
  • Potential for travel to various locations
  • Participation in training and development programs
  • Direct impact on fostering an inclusive company culture
Full Job Description
About the jobAs a Senior Employee Relations Manager, you will be responsible for leading and managing neutral, timely, and thorough investigations to ensure a respectful and safe workplace. You'll act as a trusted advisor to leadership and the People Team, using your expertise in investigations, legal guidelines, and HR best practices. You will lead and contribute to projects which positively impact the workplace. Your work will directly support our commitment to maintaining a positive and inclusive culture for all employees. This is an individual contributor role that reports to the Head of Employment Legal and Employee Relations.

You will be required to work from Adyen's office at least 3 days per week with at least 1 in-office day being a Monday or Friday. The salary range for this role is:

What you'll do
  • Help to further build out our investigation function at Adyen.
  • Lead and manage all aspects of internal investigations under the direction of NA Employment Counsel. Your responsibilities will cover the full lifecycle of an investigation:
    • Intakes and interviews
    • Collecting and weighing evidence
    • Conducting forensic evidence searches
    • Making credibility determinations
    • Reaching factual findings according to the relevant evidentiary standard
    • Analyzing factual findings against internal policies
    • Determining whether policies have been violated
    • Debriefing internal stakeholders and leadership regarding investigation conclusions
    • Thorough case documentation and record keeping
  • Develop key Employee Relations and Employment Legal projects, such as improving investigation processes, implementing new ER-focused technologies
  • Reviewing and recommending existing policy updates.
  • Occasional legal research regarding employment legal issues.
  • Design and deliver training programs for managers and employees on topics like respectful workplace conduct, ethical behavior, and effective complaint resolution.
  • Coaching HR Business Partners on employee relations matters and best practices.
  • Analyzing data with an eye towards prevention, identifying trends, and recommending initiatives.
  • Up to 15% travel may be required.

What you bring
  • You have 10+ years of experience in an Employee Relations or Employment Legal role with a primary focus on conducting workplace investigations.
  • You have deep knowledge of employment law and regulations across North America.
  • You are an excellent communicator, with the ability to handle confidential information with the utmost discretion.

Strongly preferred
  • Experience in a global or high-growth tech company
  • Employment Legal practice experience
  • Law license in at least one US state
  • AWI-CH

Other details:
  • This role is based out of our San Francisco, Chicago, or New York office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles
  • Ability to travel domestically and internationally 20%+
  • The annual base salary range for this role is $210,000-$275,000 to learn more about our compensation philosophy, please click here.

What's next?Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4-5 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don't be afraid to let us know if you need more flexibility.

This role is based out of our San Fransisco, Chicago, or New York City office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

About Adyen

Adyen is a Dutch payment company that allows businesses to accept e-commerce, mobile, and point-of-sale payments. The company was founded in 2006 and has since grown to become one of the largest payment processors in the world. Adyen's platform is designed to be flexible and scalable, allowing businesses of all sizes to accept payments in a variety of currencies and payment methods. The company's clients include some of the world's largest companies, such as Uber, Spotify, and Microsoft.
Learn more about Adyen
Size
2,180 employees
Industry
Founded
2006
NASDAQ

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