Senior Dynatrace EngineerHybrid
Description:Diversified Systems is searching for a Senior Dynatrace Engineer to coordinate, design, and secure computer databases to store, track, and maintain a large volume of critical business information while serving as highest advanced-level subject matter expert. Under limited supervision, collaborate with cross-functional teams to automate monitoring, troubleshoot performance bottlenecks, and perform root cause analysis across hybrid, multi-cloud, and microservices architectures for the INET Program.
Responsibilities:- Monitoring & Observability
- Configure, maintain, and optimize monitoring solutions using Dynatrace.
- Enable end-to-end visibility across infrastructure, systems, and applications.
- Develop dashboards, alerts, and health checks to ensure system health and reliability.
- Monitor service performance and availability and set alert thresholds to minimize false positives.
- Infrastructure Systems Monitoring
- Monitor Windows/Linux servers, virtual environments, and cloud platforms (AWS, Azure, GCP).
- Support monitoring of databases, middleware, and network components.
- Collaborate with infrastructure and cloud teams to identify trends and capacity needs.
- Proactively identify and resolve issues before they impact production.
- Application Monitoring
- Use Dynatrace to monitor application performance and transaction flows.
- Support synthetic monitoring and real user monitoring.
- Work closely with application teams to ensure comprehensive monitoring coverage.
- Assist in troubleshooting performance issues at both the application and system level.
- Incident Support
- Participate in incident response efforts related to performance and availability.
- Provide monitoring insights during troubleshooting and root cause analysis.
- Identify and close monitoring gaps.
- Continuous Improvement
- Enhance monitoring standards and documentation.
- Recommend improvements to monitoring configurations and alert strategies.
- Support integration of monitoring tools with IT Service Management (ITSM) platforms.
Requirements:- Bachelor's degree in information systems, Computer Science, or equivalent experience required.
- 5+ years in systems engineering, infrastructure support, or monitoring roles required.
- 5+ years of hands-on experience with Dynatrace or similar APM tools required.
- Knowledge of Windows/Linux servers, virtualized environments (VMware), and cloud platforms (AWS, Azure, GCP) required.
- Basic networking understanding (DNS, TCP/IP, load balancing) required.
- Experience with scripting or automation tools like PowerShell or Bash (preferred) required.
- Familiarity with Kubernetes or container monitoring required.
- Experience with ITIL practices and regulated industries (e.g., healthcare, financial services) required.
- Strong troubleshooting and analytical skills required.
- Effective communication and collaboration across teams required.
- Detail-oriented with a proactive mindset required.
- 5 years of demonstrate ability to effectively communicate verbally and in writing with all levels of staff and management required.
- 5 years of knowledge of Windows/Linux servers, virtualized environments (VMware), and cloud platforms (AWS, Azure, GCP) required.
- 5 years of experience with scripting or automation tools like PowerShell or Bash (preferred) required.
- 5 years of basic networking understanding (DNS, TCP/IP, Load balancing) required.
- 5 years of experience migrating from Dynatrace Managed to SaaS required.
- 5 years of knowledge of recommending baseline monitoring thresholds, KPI's and SLA's required.
- 5 years of familiarity with enterprise log analysis frameworks and tools like Jira or Service Now required.
- 3 years of exposure to AWS Solution Architect Professional Certification (Preferred) required.
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