The Senior Network Engineer will update and mature infrastructure processes and documentation to ensure reliable and compliant network infrastructure and partner with team members to create ITKBs that will help drive incident resolution by the ServiceDesk. The Senior Network Engineer will in addition manage daily onsite tasks within the data center, general campus network infrastructure and participate as an active member in the global network and data center team. The Senior Network Engineer will take part of an on-call rotation with the rest of the team as required.
Principal Accountabilities:
- Lead the day-to-day support and availability of the FUJIFILM Diosynth Biotechnologies Texas network Infrastructure, this includes but is not limited to build, configure, administer, and support network infrastructure technologies and solutions.
- Technical network documentation
- Project support to help drive the local and global IT initiatives
- Work with FDB technical architects to define and translate architectural designs into operational delivered solutions and services
- Act as the technical lead for support, and availability and monitoring of the network infrastructure
- Brief and advise senior IT management on technology support and availability needs, produce solution documents and reports to support this.
- Mentor peers and help build the IT/OT technical solutions within the organization on a global perspective, ensuring secure by design methodology.
- Perform cross-functional, multidisciplinary technical support to include evaluation and delivery of project work packages, design requirements, and associated procedures related to enterprise-level IT/OT systems.
- Work with the global network team to mature and the network platform at the North Carolina sites.
Background and Education Requirements:
- Bachelor's Degree or higher in Computer Science or Information Technology; or relevant technical certifications
- Minimum 8 years of experience working with Cisco switching and routing, Cisco Meraki, Cisco wireless and Palo Alto Firewalls or equivalent technologies
- Proven experience with ServiceNow or other ITIL tools
- Proven experience of SNMMP monitoring tools
- Proven experience of Server room/IT room management
- Experience in a GMP regulated environment is desired.
- Travel will be required
The Senior Network Engineer will work within the broader Digital Technologies organization to help drive IT/OT alignment being rolled out globally. In this role, you will be required to interact with FDB vendors to ensure solutions are secure and always meet the business technical requirements. Technical Input in to external and internal audits about IT designs and services. The Senior Network Engineer will require the ability to make, advise and drive decisions based on information gathered and assessed, in consultation with IT and business leadership.
