Fidelity Bank

Senior Network Engineer

Fidelity Bank$90K — $120K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Information Technology or related field (experience may substitute)
  • 5+ years of enterprise networking experience
  • 2+ years supporting voice and collaboration platforms like Cisco UC, Microsoft Teams
  • Experience with cloud or hybrid network environments
  • Ability to analyze packet level traffic for troubleshooting
  • Proven project leadership across cross-functional teams
  • Strong communication skills for translating technical jargon into business terms
  • Customer-focused with a commitment to service quality

Responsibilities

  • Design, engineer, and manage enterprise network infrastructure
  • Implement and optimize voice, video, and collaboration platforms
  • Lead network modernization initiatives including cloud connectivity
  • Monitor and troubleshoot network performance for stability
  • Collaborate with security teams to enhance network defenses
  • Work with vendors and teams to ensure timely delivery of projects
  • Maintain accurate documentation of network designs and procedures
  • Mentor junior team members and handle complex issues

Benefits

  • Opportunities for professional development and certification
  • Flexible work arrangements
  • Comprehensive health and wellness programs
  • Supportive team environment fostering innovation
  • Participation in on-call support rotation for critical incidents
Full Job Description
Job Overview: As a Senior Network Engineer, you will play a key role in designing, operating, and evolving the network platforms that provide the backbone for our branches, data centers, and customer experiences. This role is ideal for an engineer who thrives in owning complex systems and is driven to improve reliability, performance, and security at scale.

The candidate for this position will be responsible for:
  • Owning the design, engineering, lifecycle management and support of enterprise network infrastructure, including routing, switching, wireless, and WAN connectivity
  • Leading the implementation and optimization of voice, video, and collaboration platforms across the organization
  • Driving network modernization initiatives, including cloud connectivity, zero trust architecture, and automation
  • Monitoring and troubleshoot network performance using telemetry, logs, and analytics tools to proactively prevent outages and improve stability
  • Partnering with security teams to strengthen network defenses, investigate anomalies, and implement controls to reduce risk
  • Collaborating with vendors and internal teams to deliver projects on time, aligned with architecture standards
  • Maintaining accurate documentation of network designs, configurations, operational procedures and controls
  • Serving as an escalation point for complex issues and mentor junior team members
  • Participating in on call support rotation and provide leadership during critical incidents

Required skills for the position include:
  • Bachelor's degree in Information Technology or business-related field (may be waived in lieu of experience)
  • 5+ years of enterprise networking experience with knowledge of routing, switching, and network design principles
  • 2+ years of experience supporting voice and collaboration platforms such as Cisco UC, Microsoft Teams or similar technologies
  • Experience with cloud or hybrid network environments
  • Ability to analyze packet level traffic, and troubleshoot complex performance or security issues
  • Proven ability to lead technical projects and deliver results across cross functional teams
  • Strong communication skills with the ability to translate technical concepts into business outcomes
  • Customer focused mindset with a commitment to service quality and continuous improvement

Preferred skills for this position include:
  • Current Cisco CCNA/CCNP or equivalent certifications
  • Experience with managing Juniper switches
  • Familiarity with managing video management
  • Experience managing Zero Trust Network Access (ZTNA)

About Fidelity Bank

Fidelity Bank is a community bank headquartered in Atlanta, Georgia. It was founded in 1974 and has grown to over 60 branches throughout Georgia and Florida. Fidelity Bank offers a range of personal and business banking services, including checking and savings accounts, loans, mortgages, and wealth management. The bank has over 2,000 employees and is committed to supporting the communities it serves through charitable giving and volunteerism.
Learn more about Fidelity Bank
Size
2,000 employees
Industry

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