BlueCross BlueShield of South Carolina

Senior Network Administrator

Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a job-related field
  • 4 years of network or related job experience
  • Strong technical knowledge of networking and related hardware/software
  • Ability to communicate technical issues to non-technical individuals
  • Strong organizational and customer service skills
  • Experience with network technologies and platforms
  • Familiarity with common network administration, monitoring, and security utilities

Responsibilities

  • Administer hardware and software infrastructures to ensure operational availability
  • Upgrade and configure a variety of network devices and systems
  • Resolve network performance issues through user interaction and troubleshooting
  • Implement security measures and disaster recovery processes for network devices
  • Maintain documentation for processes, procedures, and issues encountered
  • Participate in continuous reviews to adapt processes to changing conditions
  • Keep skills updated with advancements in network administration technology

Benefits

  • Subsidized health plans, dental and vision coverage
  • 401k retirement savings plan with company match
  • Life insurance
  • Paid time off (PTO)
  • On-site cafeterias and fitness centers in major locations
  • Education assistance
  • Service recognition
  • National discounts to entertainment venues
Full Job Description

Description

Position Purpose:

Administers infrastructure including hardware, software, and various configurations. Provides administration and maintenance of user devices and communications links to assure operational availability. Deploys and administers routing protocols and network devices (switches, routers, firewalls, load balancers). Administers and tests networking hardware and software. Performs remedial maintenance of network devices including the restoration of hardware and software.

Government Clearance:This position requires the ability to obtain a security clearance, which requires applicants to be a U.S. Citizen.

This position is not eligible for sponsorship now or in the future.

Location:

This position is fulltime (Monday 6Friday, 40 hours per week), consisting of a mandatory three days in the office Tuesday-Thursday and two days working from home Monday/Friday (please note at times there may be a business need of in office depending on workload and priority level) in Columbia, South Carolina.

To Qualify for This Position, You99ll Need the Following:

  • Administers use, capacity and performance of network systems. Focuses on both hardware and software aspects of network operations across multiple platforms. Works with end users and vendors to resolve network hardware/software issues.

  • Upgrades and configures network devices from multiple vendors. Maintains effective relationships with external suppliers to ensure appropriate levels of support. Schedules, plans, and performs system upgrades, including coordinating the transition from test to production environments.

  • Confers with network users about how to solve problems affecting network performance. Validates and adjusts network configuration when needed to resolve issues. Generates network utilization/trending/error reports as requested. Observes and controls the status and performance of all components of network/system facilities.

  • Maintains change control of network devices. Control access to, and authorization level of network devices. Anticipates and mitigates potential attacks through network or other connections to ensure the security of the system. Maintains effective security/backup and disaster recovery processes and systems. Performs data backups and disaster recovery operations as needed.

  • Address network vulnerabilities within audit-mandated time frames. Ensure network compliance with audit requirements. Participates in continuous review and update to ensure that processes meet changing business unit conditions.

  • Creates and maintains process and procedure documentation. Provides feedback on commonly encountered problems and misunderstandings to enhance user documentation and/or training programs etc. Works with others to establish and improve processes and procedures.

  • Updates knowledge and skills to keep up with rapid advancements in network administration technology.

To Qualify for This Position, You99ll Need the Following:

Required Education:

  • Bachelor's in a job related field

Degree Equivalency:

  • Associates degree plus an extra 2 years of job-related work experience for a total of 6 years of required work experience (see "required work experience")

OR

  • 8 total years required work experience.


Required Work Experience:

  • 4 years of network or other job related experience.


Required Skills and Abilities:

  • Strong technical knowledge of networking, communications, and related hardware and software.

  • Knowledge of network technologies and platforms.

  • Strong technical skills including problem analysis of network systems.

  • Able to gather information to troubleshoot various network problems.

  • Strong organizational and interpersonal skills.

  • Ability to communicate technical issues with non-technical people.

  • Strong customer service skills.

  • Strong knowledge of common network administration, monitoring and security utilities.


Required Software and Other Tools:

  • Strong understanding of relevant network hardware and software.

  • Strong understanding of Microsoft Office Suite from a systems support/break-fix perspective.

We Prefer That You Have the Following:

  • Experience with CISCO ACI.

  • Experience with CISCO ISE.

  • F5 BigIP Load balancing.

  • Hands on Palo Alto experience.

  • 5 years-of experience working in infrastructure/network environments performing monitoring (hardware and/or software) and implementations.

  • CCNA, CCNP, or CCVP Certified.


Work Environment:

Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.

Our comprehensive benefits package includes the following:

We offer our employees great benefits and rewards. You will be eligible to participate in the benefits the first of the month following 28 days of employment.

  • Subsidized health plans, dental and vision coverage

  • 401k retirement savings plan with company match

  • Life Insurance

  • Paid Time Off (PTO)

  • On-site cafeterias and fitness centers in major locations

  • Education Assistance

  • Service Recognition

  • National discounts to movies, theaters, zoos, theme parks and more

What We Can Do for You:

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have the opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

What to Expect Next:

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications. This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements.

About BlueCross BlueShield of South Carolina

BlueCross BlueShield of South Carolina is a health insurance company that provides coverage to over 5 million people in South Carolina and beyond. The company was founded in 1946 and is headquartered in Columbia, South Carolina. BlueCross BlueShield of South Carolina offers a variety of health insurance plans, including individual and family plans, Medicare plans, and employer-sponsored plans. The company is committed to improving the health of its members and the communities it serves, with initiatives focused on wellness, disease prevention, and access to care. BlueCross BlueShield of South Carolina is a subsidiary of the Blue Cross Blue Shield Association, a national federation of 36 independent, community-based and locally operated Blue Cross Blue Shield companies.
Learn more about BlueCross BlueShield of South Carolina
Size
12,000 employees
Industry

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