Senior Donor Engagement Manager (Hamilton-CDE)

Indwell

$88K — $105K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Strong alignment with Indwell's mission, vision, and Christian values
  • 7+ years of progressive experience in charitable fundraising
  • Proven success in major gifts and capital campaigns
  • Exceptional interpersonal, motivational, and networking skills
  • Flexibility to work both independently and collaboratively
  • Familiarity with CRM tools and Microsoft Office
  • Bachelor's degree in a related field, CFRE certification is a plus

Responsibilities

  • Lead the development of a comprehensive fund development program
  • Collaborate with staff to encourage operational fundraising
  • Create promotional and support materials for capital campaigns
  • Serve as primary contact for a major donor portfolio
  • Identify and cultivate new major donor prospects
  • Ensure excellent donor stewardship and acknowledgment processes
  • Lead fundraising for emerging programs in new regions

Benefits

  • Three weeks of paid vacation and eight HEAL days annually
  • Comprehensive health coverage including medications, dental, and vision
  • Employer contributions to Group RRSP at 5% of salary
  • Employee Assistance Program offering professional services
  • Opportunities for professional development and leadership training
  • Team-building social events and annual leadership conferences
Full Job Description


Senior Donor Engagement Manager - Full Time

Hamilton, Ontario

Salary: $88,740-$105,264

Closing Date for Applications: June 30, 2026

Position Description: Reporting to the Director of Communications and Donor Engagement, the Senior Donor Engagement Manager will provide leadership in the development and execution of a comprehensive fund development program for Indwell that includes the annual campaign, capital campaigns for new projects, major gift solicitation, foundation relations, and planned giving. This position will also have a specific focus on major donor gift cultivation in the greater Hamilton (GHA) area, as well as provide support to regions without a Community Donor Engagement (CDE) staff representative.

Hours and Location of Work: Full time. Primarily weekdays, with flexibility required. This position will require occasional work in the evenings and weekends. Primary location of work is the Hamilton Resource Centre.

WHAT YOU WILL BE DOING:

Key Responsibilities
  • Lead the development and execution of a comprehensive fund development program for Indwell that includes the Annual Campaign, Capital Campaigns for new projects, Major Gift Solicitation, Foundation Relations and Planned Giving.
  • Work with program and CDE staff to encourage operational fundraising for Indwell's annual campaign across regions.
  • Take the lead on developing the case for support and supporting promotional and gift solicitation materials for capital campaigns in the GHA, Woodstock, Norfolk, and new regions. This includes supporting the fundraising efforts of the HOME Capital Campaign Group in Sarnia and coordinating fundraising with the Sarnia Community Foundation.
  • Assist CDE staff in London, St. Thomas, Waterloo Region, and Mississauga, as needed, in developing the case for support and supporting promotional and gift solicitation materials for capital campaigns.
  • Be the point of contact for a portfolio of major donors (giving over $10,000/year) in the GHA. Encourage giving from individuals, corporations, service clubs, churches and other community groups.
  • Identify, qualify and cultivate new major donor prospects in the GHA, and review the existing pipeline for opportunities to upgrade donors.
  • Ensure that Indwell donations are acknowledged and that the CDE team provides excellent gift stewardship to strengthen relationships with donors.
  • Ensure that CDE staff submit data, including donor touchpoints and conversations, grant applications, and reports in the CRM.
  • Lead fundraising for emerging Indwell programs in new areas.
  • Promote planning giving by coordinating with Christian Stewardship Services on administering gifts of securities and other planned giving options and Will and estate planning consultation.


Supervisory Responsibilities

  • Lead healthy team dynamics, and the development of a positive, professional team culture
  • Offer clear guidance, coaching, and performance feedback to employees to promote growth and professional advancement
  • Collaborate with People & Culture to advance leadership development, team building, and training implementation
  • Cultivate a culture of respect, inclusion, and shared purpose, ensuring staff feel valued and connected to organizational objectives


WHAT YOU WILL BE BRING:

Qualifications:
  • A committed leader with a deep sense of calling and alignment with Indwell's statement of faith, mission, vision, and values.
  • A personal commitment to integrate our organizational and Christian values into all aspects of your daily work, including, organizational culture, leadership practices, decision-making and strategic direction
  • Understanding of the needs and issues of the GHA
  • Knowledge of fundraising concepts, methodologies and tools
  • Proven success in fundraising, particularly in the areas of capital and major gifts fund development
  • Motivational, networking and communication skills
  • Innate ability and priority to maintain good interpersonal relationships
  • Eager to promote opportunities and partnerships along with excellent public speaking/ presentation skills
  • Proven ability to relate to and engage diverse groups of people
  • Flexibility to work independently and with committees or groups
  • Knowledge of Microsoft Office, and familiarity with on-line collaborative tools
  • Valid Ontario Driver's License and use of vehicle is required


Education/Experience:

  • Bachelor's degree in a related field
  • Seven+ years of relevant experience in a charity setting in progressively responsible positions
  • Leadership and supervisory experience
  • Major Gift and Capital Campaign experience
  • Familiarity with a CRM (charity application)
  • CFRE certified or eligible for CFRE designation


We want you to thrive:

  • Vacation: 3 weeks (15 days) paid with 8 HEAL days (sick and personal appointments) per year
  • Extensive Benefits paid: Extended health (100% medication coverage- some exceptions may apply), dental and vision care. Life Insurance and long term disability
  • Employee Assistance Program- primary care and professional consulting services
  • Group RRSP: Indwells contributes 5% of salary
  • New Staff Orientation Days
  • Professional and Personal Development- annual Leadership Conference (themed with guest speaker) + Spiritual Ranch Retreat (reflection and recharge with various outdoor activities). Clifton Strengths Finder Assessment facilitated by People Developer for mentoring opportunities, Lunch and Learn Webinars, Indigenous Cultural Competency and 2SLGBTQ Awareness. Non-Violent Crisis Intervention (NVCI), First Aid/CPR/Naloxone, Therapeutic Relationships and Applied Suicide Intervention (ASIST)
  • Social Events: Indwell's Hope and Homes Banquet yearly to celebrate the important work we do + team gatherings


Inspired to JOIN OUR TEAM, we invite you...

To APPLY: Please forward your cover letter and resume to our website: www.Indwell.ca/careers. We thank all for your interest; however, onlythose applicants that are being considered will be notified.

Indwell uses AI-assisted tools in the hiring process with human oversight where final employment decisions are made by people. We are committed to using these technologies in a manner that is fair and transparent.

Personal information submitted will be used only for employment opportunities within Indwell in accordance with the Freedom of Information and Privacy Act.

Accommodation will be provided to applicants who make their needs known in advance for the duration of the hiring process as required under Indwell's Employment policy.

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