Marriott International

Senior Director, Web Application Development

Marriott International$150K — $200K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Undergraduate degree in Engineering, Computer Science, Information Systems, or related field
  • 10+ years in DevOps, SRE, or platform engineering
  • 5+ years leading multiple teams across onshore and offshore delivery models
  • Proven ability to recruit, build, and scale engineering teams
  • Experience managing offshore vendors and partners
  • Expertise in production operations and incident management
  • Experience managing large-scale digital platforms

Responsibilities

  • Lead design, implementation, and operations of DevOps, SRE, and platform engineering capabilities
  • Advance platform reliability and delivery velocity through DevOps practices
  • Manage globally distributed teams for continuous improvement in automation and operations
  • Oversee AI operations and governance for AI-driven systems
  • Establish best practices for managing AI system lifecycles and observability frameworks
  • Facilitate compliance with SDLC tools and processes
  • Manage relationships with IT teams, business partners, and service providers

Benefits

  • Opportunities for professional development and continuing education
  • Flexible work arrangements available
  • Access to innovative technology and tools
  • Collaborative work culture with global teams
  • Health and wellness programs
Full Job Description
Job Description

JOB SUMMARY
Provides technology leadership for the design, implementation, and operation of Marriott International's DevOps, SRE, and platform engineering capabilities in a fast-paced, mission critical environment.

Responsible for advancing platform reliability, scalability, and delivery velocity through DevOps practices, CI/CD (Harness), observability (Dynatrace), and resilient infrastructure aligned to enterprise architecture principles.

Leads globally distributed teams across onshore and offshore models while driving continuous improvement in automation, observability, and operations.

Responsibility also includes AI Operations (AIOps and AI platform reliability), with responsibility for the operationalization, monitoring, and governance of AI-driven systems, including custom agents and workflows. Establishes best practices for managing AI system lifecycles, leveraging tools such as Temporal for orchestration and integrating observability frameworks to ensure reliability, traceability, and performance of AI-enabled services across digital.
CANDIDATE PROFILE Required
  • Undergraduate degree in Engineering, Computer Science, Information Systems, or related field
  • 10+ years in DevOps, SRE, or platform engineering
  • 5+ years leading multiple teams across onshore and offshore delivery models
  • Proven ability to recruit, build, and scale engineering teams
  • Experience managing offshore vendors and partners
  • Experience with CI/CD tools at scale and understand ways to optimize their performance
  • Experience with observability platforms such as Dynatrace
  • Expertise in production operations and incident management
  • Experience managing large-scale digital platforms
  • Experience managing budgets >$2M
Preferred
  • Experience with SRE practices (SLIs, SLOs)
  • Experience with a micro-service and micro-UI architecture
  • Experience with strict performance budgets
  • Experience with Harness
  • Experience with AI tool chains like Langchain and/or Temporal, et al
  • Experience using MCP/AI tools to drive automations (JIRA MCP, SonarQube), Cursor etc
  • Infrastructure as code experience
  • Kubernetes and cloud-native technologies
  • CI/CD transformation leadership
  • Familiarity with AIOps
  • Cloud platforms (AWS, GCP)


CORE WORK ACTIVITIES Managing Application Development Standards, Processes, and Tools
Works with direct reports to facilitate consistency of service delivery across client groups

Facilitates compliance with standard tools and processes across SDLC including:
  • CI/CD pipelines and automation (Harness)
  • Deployment and release orchestration
  • Observability and monitoring standards (Dynatrace)

Monitors adherence to defined processes and identifies opportunities for improvement

Communicates policies and improvements across IT and service providers
Managing Day-To-Day Relationships with Teams
  • Manages technology initiatives in partnership with IT teams, business partners, and providers
  • Leads cross-team coordination to ensure delivery meets client expectations
  • Drives timely resolution of service delivery issues
  • Manages service level reporting and performance
  • Ensures alignment with business case and portfolio priorities
  • Manages vendor relationships and validates SLA performance
Managing Team Leadership and Global Delivery
  • Builds and leads globally distributed teams across onshore and offshore locations
  • Owns recruiting, hiring, and scaling of DevOps and SRE teams
  • Develops leadership bench and technical depth across teams
  • Manages offshore partners and aligns delivery to enterprise standards
Implementing and Managing Continuous Improvement Program
  • Drives adoption of DevOps and SRE maturity models
  • Measures performance using reliability and delivery metrics
  • Implements continuous improvement based on feedback and operational data
ATTRIBUTES
  • Deep intellectual curiosity and passion to solve problems
  • Strong ownership and accountability
  • Ability to solve problems quickly and drive outcomes
  • Thrives in fast-paced environments
  • Strong collaboration and influence skills
  • Proven ability to manage multiple initiatives concurrently
MANAGEMENT COMPETENCIES
Leadership, Managing Execution, Building Relationships, Talent Development, and Technical Acumen as defined by enterprise standards.

About Marriott International

Marriott International is a hospitality company with more than 3,900 properties around the world. Marriot International opened its first hotel in 1957 and operates franchises worldwide. The company’s headquarters is based in Maryland and employees nearly 200,000 people worldwide.   The company was founded by J. Willard and Alice Marriott in 1927 by opening a root beer stand in Washington D.C.

Marriott International Careers

Join the vibrant team at Marriott International, the global leader in hospitality, where career opportunities abound and the potential for growth is limitless. As part of our commitment to innovation and leadership in the industry, we are continuously seeking passionate, creative, and driven individuals to join our diverse team. Work You’ll Do At Marriott International, you will be part of a culture that values diversity, leadership, and professional development. Engage in meaningful work that enhances the travel experience of each guest while fostering a positive environment where all team members can thrive. Our team at Marriott International leads the way in delivering exceptional service and innovative hospitality solutions. With a variety of job opportunities ranging from front-line roles to executive positions, you can find the perfect match for your skills and career ambitions. Marriott International’s commitment to growth and innovation means we are always on the lookout for dynamic professionals to join our team. Whether you are seeking your first job, looking for a challenging leadership role, or aiming to specialize in hospitality management, Marriott offers unparalleled employment opportunities. Internship and Training Programs Kickstart your career with Marriott International’s internship programs. These opportunities provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns at Marriott are treated as integral members of the team and are involved in projects that make a tangible impact on the company. In addition to internships, we offer comprehensive diversity training and professional development programs that prepare you for future leadership roles within the company. Our training programs are designed to enhance your capabilities and ensure you are equipped to meet the challenges of the evolving hospitality landscape. Benefits and Career Growth Marriott International believes in rewarding our employees for their dedication and hard work. We offer a competitive benefits package that includes health, vision, and dental insurance, employee discounts, and more. Moreover, we are committed to the professional growth of our employees. Career advancement at Marriott is not just a possibility—it is a priority. Join Our Team Explore the wide range of job opportunities at Marriott International. We are hiring across various departments, including management, customer service, culinary arts, and more. Bring your unique skills and perspective to our team, and help us continue to innovate and lead in the hospitality industry. Networking and Professional Development Stay connected and advance your career through Marriott’s extensive networking opportunities. Our professional community is designed to foster connections that can lead to career advancement and personal growth. Engage with leaders, gain industry insights, and build relationships that will support your career aspirations. Apply Now Ready to take the next step in your career? Search open positions that match your skills and interests on the Marriott Careers page. We look for individuals who are curious, team-oriented, and committed to excellence. Prepare your resume, sharpen your interview skills, and join one of the most respected names in the global hospitality industry. Stay Up to Date Keep informed with the latest career tips, company news, and industry insights from Marriott International. Join our community and discover how you can contribute to the world of hospitality and beyond. Explore job opportunities, embrace professional growth, and become part of a company that values innovation and leadership. At Marriott International, your career journey is just beginning.
Learn more about Marriott International
Size
120,000 employees
Market Cap
$46.5 billion
Industry
Net Income
-$267 million
Founded
1927
5 Year Trend
-2.1%
Revenue
$10.5 billion
NASDAQ

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