Job DescriptionThe Senior Director, Small Business and Middle Market Product plays a crucial role in innovating and shaping Visa's new B2B payment product offerings and market positioning. The NA Small Business and Middle Market team plays a pivotal role in delivering credit, debit, and virtual card payment solutions to grow payment volume, and to further Visa's position as a market leader and preferred choice for commercial payments. This role is responsible for developing and executing product strategies that accelerate business growth, including the development and launch of Visa's next generation of small business and middle market solutions designed to capture greater spend on the Visa network and/or other Visa money movement assets.
Responsibilities:
Product Strategy & Solutioning Development and Management:
- Define and lead the overall small business and emerging middle market product strategy and portfolio management of the suite of products within the B2B Payments organization to create competitive advantage and drive growth for Visa
- Develop compelling product narratives and key value propositions that strongly position Visa B2B payment solutions in the market
- Collaborate with global product partners and segments team to translate customer and market needs into product solutions that deliver substantial value propositions, taking into account voice of customer feedback and market priorities
- Collaborate with global platform owners as well as core technology teams on the planning, prioritization and execution of the product roadmaps
Solutioning:
- Collaborate with internal & external partners to solution around how Visa can support more efficient money moment flows and support the launching and scaling of the relevant products and solutions.
- Ensure the product strategy and product roadmaps are aligned and well-articulated to customers, prospects and partners, as well as internally within Visa
- Evangelize the value proposition and differentiation of the relevant products and solutions within the payments industry
Strong Team Culture:
- Develop and inspire a team of talented product solutioning managers focused on delivering best-in-class products and solutions
- Demonstrate thought leadership and enable flawless execution
- Create a team culture that amplifies Visa's Leadership Principles and champions our innovative DNA across the organization
This is a hybrid position. Expectation of days in the office will be confirmed by your Hiring Manager.
Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.
QualificationsBasic Qualifications
• 12 or more years of work experience with a Bachelor's Degree or at least 10 years of work experience with an Advanced degree (e.g. Masters/MBA /JD/MD), or a minimum of 5 years of work experience with a PhD
Preferred Qualifications
• 15 or more years of experience with a Bachelor's Degree or 12 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, or MD), PhD with 9+ years of experience
• MBA or Advanced Degree is highly desirable
• Prior product strategy and/or deep product development/management experience in small business/B2B payments and non-card payment systemsExperienced product leader with a record of accomplishment for creating and developing new product capabilities from initial concept to industry leadershipProven track record of developing and executing a product vision for successful products based on deep understanding of customer needsDemonstrated thought leadership and the aptitude to think creatively and identify new opportunities to innovate and differentiate with evidence of tangible business resultsExperience managing and developing strong partnership with technology teams to influence and co-create shared roadmapsEffective leadership and people management skills, with a focus on developing diverse, high performing teams and fostering an inclusive culture that is inquisitive and collaborativeExcellent ability to develop and communicate strategy, and secure internal investment for products Natural collaborator, with excellent communication skills and strong executive presenceMust be self-motivated and comfortable with ambiguity, possessing the maturity and competence to influence across multiple levels and organizations including internal and external stakeholders
U.S. Applicants OnlyThe estimated salary range for this position is $194,700 to $0 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity.Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.
Work HoursVaries upon the needs of the department.
Travel RequirementsThis position requires travel 5-10% of the time.
Mental/Physical RequirementsThis position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.
