Job Title: Senior Director, Training & Development

Job Summary:

CASES is seeking a dedicated Senior Director, Training and Development who will lead the architecture and implementation of a centralized, mission-driven learning culture that ensures all staff have the knowledge, skills, and supports needed to be successful in their roles. This leader will develop a strategic vision for learning and professional growth that reflects the needs of a diverse workforce delivering critical services in behavioral health and criminal justice settings.

This role provides senior-level leadership over organizational training, continuing education, Clinical support, and professional development. The Senior Director will manage a multi-level team while also collaborating with other teams. This role also sits on our Senior Leadership Team (SLT), a cross organizational leadership team who problem solves org-wide issues. All members will serve as Co-Chair of SLT for a 12-month period.

Salary: The salary range for this role is $115,000 - $125,000 per year

Shift Hours: This position is full-time Monday - Friday from 9:00 AM - 5:00 PM

Location Address: 4 West 125th Street, New York, N.Y. 10027. Our office is easily accessible by public transportation. You'll also be traveling to our Brooklyn and Bronx offices.

Workplace Flexibility: Flexible - Staff have flexibility to complete their workday from home or another suitable space, typically after reporting to the office and/or engaging in field or community-based work.

What You Will Be Doing:

Organizational Training Strategy & Culture

• Develop and lead a centralized training and workforce development strategy aligned with the organization's mission, values, and service priorities.
• Foster a culture of continuous learning that supports staff across a wide range of roles, skill levels, and professional disciplines.
• Identify current and emerging training needs across programs, using data, feedback, and organizational priorities to guide planning.

Leadership & Team Management

• Supervise and mentor a high-performing training team
• Provide clear direction, accountability, and professional development opportunities for training team.
• Ensure strong collaboration between training staff and program leadership.

Clinical Training & Workforce Development

• Ensure licensed staff have adequate access to required continuing education (CE) credits and professional development opportunities.
• Oversee training infrastructure supporting clinical internships, ensuring alignment with educational standards and organizational needs
• Serve as an option to provide clinical supervision to staff seeking advanced licensure i.e.: LCSW, LMHC
• Be a resource for complex clinical cases across the organization
• Support training needs related to evidence-based practices in behavioral health and criminal justice settings.

Learning Management System (LMS) Oversight

• Provide high level oversight of the organization's Learning Management System.
• Supervise the Systems Manager to ensure the Cornerstone LMS platform effectively supports onboarding, compliance, and ongoing professional development.
• Ensure training data, reporting, and tracking meet internal and external standards

Compliance & Risk Mitigation

• Ensure all mandatory and compliance trainings are current, accessible, and completed in accordance with regulatory, contractual, and accreditation standards.
• Collaborate with quality assurance, compliance, and leadership teams to address gaps and reduce organizational risk.

What We Are Looking For:

• Licensed Clinical Social Worker (LCSW) or Clinical Psychologist in good standing
• Minimum of 8 years of relevant experience with 3 years of leadership and management experience, with demonstrated leadership of teams
• Strong understanding of behavioral health systems and/or criminal justice-involved populations, including CASES or similarly complex service environments
• Demonstrated experience developing or leading training programs for multidisciplinary staff
• Experience supporting licensed staff in gaining clinical advancement
• Knowledge of continuing education requirements for licensed professionals

Preferred:

• Senior-level leadership experience in training, professional development, or workforce development
• Experience overseeing learning management systems and training infrastructure
• Familiarity with adult learning principles, instructional design, and workforce development best practices

Employee Benefits:

CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including:

• Medical
• Dental
• Vision
• Vacation and Paid Time Off - starting at 25 days off annually, Plus an additional summer selfcare day.
• 12 Paid Holidays per year.
• Retirement 403(b) Competitive matching up to 6%.
• Employee Referral Program.
• Visit www.cases.org/careers/ to learn more about benefits offered by the CASES.

Monday - Friday, 9am to 5pm
35 hours per week excluding breaks