Walmart

Senior Director, Technology Operations- Emerging Threats

Walmart$169K — $338K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years experience in marketplace risk or fraud management
  • 5+ years of experience managing large teams (10+ people)
  • Deep knowledge of analytics related to seller fraud and identity risk
  • Experience with payments and risk management in a marketplace context
  • Proven ability to influence and communicate with senior stakeholders
  • Experience collaborating with engineering and data science teams to define risk parameters
  • Familiarity with global regulatory compliance requirements

Responsibilities

  • Lead the strategy for emerging threats in seller onboarding and monitoring
  • Assess and analyze new fraud risks and bad-actor networks
  • Create frameworks for risk management throughout the seller lifecycle
  • Collaborate with Data Science on risk model development and tooling
  • Establish governance processes and health metrics related to risk
  • Provide insight to executives on threat trends and risk management
  • Represent Marketplace risk to external partners and industry groups
  • Build and mentor a global team of analysts and strategists

Benefits

  • Comprehensive medical, vision, and dental coverage
  • 401(k) with company match and stock purchase opportunities
  • Paid time off for various needs including parental leave and jury duty
  • Education benefits covering tuition, books, and fees for various educational programs
  • Short-term and long-term disability insurance
  • Adoption and surrogacy expense reimbursement
  • Company discounts and Military Leave Pay
Full Job Description

Position Summary...

Walmart Marketplace is one of the fastest-growing U.S. e-commerce platforms. As we scale, protecting our customers, sellers, and brand through proactive risk management is essential. Our Seller Risk organization prevents bad actors from entering the ecosystem and monitors seller behavior throughout the lifecycle to maintain a safe, high-quality Marketplace.

We are looking for a highly skilled Director of Emerging Threats to lead strategies that identify and mitigate new and evolving marketplace risks. This leader will shape Walmart’s risk posture, strengthen automated detection capabilities, and ensure we stay ahead of marketplace fraud and abuse patterns.

What you'll do...

The Senior Director of Emerging Threats will oversee programs that detect and mitigate complex seller risks across onboarding, identity verification, lifecycle performance, and global expansion. This role requires deep marketplace and sellers risk expertise, strong cross-functional leadership, and the ability to influence senior stakeholders. You incubate and lead a global team and collaborate with Data Science, Engineering, Business Development, Trust & Safety, Compliance, and Product to implement proactive risk strategies at scale.

Key Responsibilities

  • Lead Walmart Marketplace’s emerging-threat strategy across seller onboarding, ongoing monitoring, and enforcement.
  • Identify and assess new fraud vectors, Identity, behavioral heuristics counterfeit risk, prohibited/restricted goods violations, misrepresentation, and coordinated bad-actor networks.
  • Develop risk frameworks and early-signal detection strategies across the full seller lifecycle.
  • Partner with Data Science and Engineering to build advanced risk models, automation, dashboards, and tooling.
  • Establish risk appetite, governance processes, and performance health metrics with Trust & Safety, Partner with Compliance, on level II monitoring and Risk Oversight teams.
  • Provide executive-level briefings on threat trends, risk tradeoffs, and recommended interventions.
  • Serve as the Marketplace risk representative with external partners, including verification vendors, payment providers, and industry consortiums.
  • Lead and develop a global team of threat analysts, investigators, and strategists.
  • Drive continuous improvement in detection, prevention, and response capabilities.

Minimum Qualifications

  • 10+ years experience in marketplace risk, fraud, underwriting, trust & safety, or financial crimes.
  • 5+ years managing high-performing teams of 10+ people.
  • Deep expertise in analytics, specifically related to seller fraud, identity risk, counterfeit detection, and prohibited/restricted goods risks.
  • Strong analytical and strategic problem-solving skills and prior experience in payments and marketplace risk management.
  • Proven ability to influence senior leaders in fast-paced environments.
  • Excellent written and verbal communication skills.
  • Experience partnering with engineering and data science teams to translate policy into defining model cutoffs and flash fraud risk management
  • Ability to navigate evolving global regulatory and compliance requirements.

Preferred Qualifications

  • Experience in a large-scale marketplace or e-commerce environment.
  • Background in machine learning–driven risk models and threat intelligence.
  • Experience with global expansion risk or trust and safety frameworks.
  • Ability to design early-warning systems for emerging threats.

Why Walmart

At Walmart, you’ll lead impactful work at massive scale while protecting millions of customers and thousands of sellers. You’ll shape the future of Marketplace safety and trust while working alongside talented teams in a supportive, fast-paced environment. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see https://one.walmart.com/notices. Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
Bentonville, Arkansas US-09401: The annual salary range for this position is $130,000.00 - $260,000.00
Sunnyvale, California US-11789: The annual salary range for this position is $169,000.00 - $338,000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock

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Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business,information systems, project/program management, information technology, finance, management, or related area and 7 years’ experience inproject management, program management, program operations, or related area.Option 2: 9 years’ experience in project management, program management, program operations, or related area.4 years’ supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 6 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.

Primary Location...

702 Sw 8Th St, Bentonville, AR 72716, United States of America

Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.

About Walmart

WalmartLabs is accelerating their development to redefine the shopping experience to meet the changing needs of our customers wherever they are —in a store, on our website, or on their mobile device.

Walmart Careers

Joining Walmart means becoming part of a world-renowned team that leads with innovation and is committed to creating impact. As the largest retailer globally, Walmart offers unparalleled job opportunities and career growth in an environment that values diversity and leadership. Work You’ll Do At Walmart, you will be part of a dynamic team that drives our mission to help people save money so they can live better. Engage in work that matters with a company that offers both stability and the flexibility to explore different career paths. Transform the retail landscape with your skills and help shape the future of millions of customers worldwide. Walmart is at the forefront of combining retail with advanced technology, making it an exciting place for professional growth and innovation. Lead with Us Step into a role that harnesses your potential and places you at the intersection of retail and technology. Walmart is not just a company; it's a community where you can develop your leadership skills and contribute to a culture that nurtures professional growth. Work with a diverse team of experts who bring a wealth of knowledge and experience to the table. Our commitment to diversity training ensures that all team members are valued and can thrive. Walmart Careers and Employment Opportunities We are continuously expanding our team to include enthusiastic professionals eager to drive change and make a significant impact. Explore a range of positions from entry-level to executive, each offering competitive benefits and the opportunity to advance. Innovate with Us Join Walmart and be part of a team that is dedicated to innovation and excellence. With over 2.3 million associates worldwide, you are joining the largest private employment group, ready to innovate, lead, and impact the global market. Internship Programs Kickstart your career with a Walmart internship. Gain invaluable experience, build your resume, and develop networking connections that will empower your career journey. Our internships provide a platform to apply your academic knowledge in real-world scenarios, preparing you for future employment. Be Part of a Great Team At Walmart, our team is our strength. We invest in our employees through robust training programs, leadership development, and opportunities for career advancement. Enjoy the benefits of working in a supportive and inclusive environment where every member’s contribution is valued. Future-Proof Your Career Your journey at Walmart can be as vast as your ambitions. With endless opportunities to grow, learn, and lead, you can take your professional experience to new heights. Benefit from our comprehensive training programs and develop the skills needed for tomorrow’s challenges. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, creative, and solution-driven team players. Explore the diverse job opportunities at Walmart and find where you can make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Walmart. SEARCH WALMART JOBS Join Walmart today and be part of a story of growth, innovation, and leadership.
Learn more about Walmart
Size
2,300 employees
Market Cap
$387 billion
Industry
Net Income
$13.5 billion
Founded
1962
5 Year Trend
+3.3%
Revenue
$559.1 billion
NASDAQ

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