The Travelers Companies, Inc

Senior Director, Technical Product Owner - Agentic AI & Harnesses

The Travelers Companies, Inc • $139K — $230K *
Hartford, CT 06106In-Person
Information Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree required.
  • 4 years of Agile product management experience.
  • 4 years of experience in the relevant discipline (e.g. Claim, Risk Control, etc.).
  • 5 years of experience translating business strategy into product vision.
  • Deep expertise in agentic AI patterns and related technologies.
  • Strong communication skills tailored to diverse audiences.
  • Proven ability to motivate and influence cross-functional teams.

Responsibilities

  • Define and prioritize backlog for 1-2 complex cross-functional product teams.
  • Lead a collaborative team with a strong focus on technical feasibility.
  • Build prototypes to validate AI capabilities and enterprise solutions.
  • Stay updated on emerging AI patterns relevant to enterprise use cases.
  • Act as a coach while managing Agile product teams and supporting team leads.
  • Oversee team goals and strategies, aligning them with business vision.
  • Gather and incorporate user feedback to refine product definitions.

Benefits

  • Health insurance for employees and eligible family members from the first day.
  • 401(k) matching contributions up to 5% of eligible pay with a Pension Plan.
  • A minimum of 20 days of Paid Time Off annually plus nine company Holidays.
  • Access to a comprehensive wellness program, including mental health support.
  • Encouragement for community involvement with matching gifts and volunteer rewards.
Full Job Description
Job Category

Technology

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range
$139,400.00 - $230,000.00

Target Openings

1

What Is the Opportunity?

As a member of Enterprise AI and Emerging Technologies, you'll be joining a strategic and collaborative team that is passionate about transforming our business and technology capabilities and paving the way for best-in-class technology.

As Senior Director, Product Owner - Agentic AI & Harnesses, you'll lead a lean, dynamic team building and delivering the agent harnesses and platform capabilities that enable and accelerate the development of generative AI applications across the enterprise. This is a technical role: you'll work hands-in-hands with technical leads and engineers to shape decisions, evaluate emerging AI/agent technologies, and translate deep technical understanding into product strategy. You'll define the future of how the organization designs and deploys AI agents across business processes, requiring both product leadership and genuine technical fluency in AI and agentic architectures.What Will You Do?
  • Define, prioritize and ensure a ready backlog of work for 1-2 complex cross-functional product team(s), accept final product output, focusing on achievement of defined outcomes versus defining how the work is completed.
  • Lead an effective and collaborative team, bringing enough technical understanding to evaluate emerging agentic architectures and AI capabilities.
  • Hands-on build prototypes and proof-of-concepts that demonstrate AI/agentic capabilities, validate technical feasibility, and help translate emerging concepts into practical enterprise solutions.
  • Stay current on emerging agentic AI patterns and assess their relevance and feasibility for enterprise use cases.
  • As a player / coach, may manage and support multiple team leads while actively leading an Agile product team.
  • Effectively manage a backlog of deliverables and capabilities as well as 'test and learn'/experimentation targeted at defining/refining future deliverables, measuring performance and adjusting the overall roadmap of deliverables as needed.
  • Define team goals and strategy, ensuring alignment with circle and value stream vision; Articulate team goals and strategy effectively to key stakeholders, Circle Leads, Value Stream Leads, and team members.
  • Act as voice of the end-user; have a deep understanding of and anticipate and proactively seek customer feedback ensuring needs and requirements are clearly defined; ensure team work product meets defined acceptance criteria.
  • Stay up-to-date on the industry, competition and current trends to inform and influence requirements.
  • Own team backlog, including prioritization and refinement; Make trade-off decisions to maximize value.
  • Optimize the flow of value by setting objectives and key performance indicators (KPIs) for solutions.
  • Inform and participate in business readiness; understand the impact of change, define the approach to manage adoption and mitigate resistance.
  • Provide feedback on work-in-progress, clarify requirements and contribute to removing roadblocks or impediments; Look for opportunities for continuous team and process improvement.
  • Partner with key leaders and peers to determine resources required to achieve defined business outcomes.
  • Share best practices across teams to ensure alignment and consistency in ways of working within a value steam.
  • Foster an innovative, inclusive and diverse team environment, promoting positive team culture, encouraging collaboration and self-organization.
  • May be responsible for the people-management of other Agile Product Owners.
  • Perform other duties as assigned.
What Will Our Ideal Candidate Have?
  • Bachelor's degree.
  • Four years of experience in Agile product management.
  • Four years of work experience within the discipline being supported (e.g.: Claim, Risk Control, Technology, Project Management, Production, Application Development, etc.).
  • Five years of experience articulating and translating business strategy, product vision, and analysis for a product.
  • Agile Mindset: Embody Agile core values of openness, courage, respect, focus, and commitment.
  • Infuse Agile principles, practices and methodologies to achieve team success.
  • Product Mindset: Focus on defining a product value proposition that aligns with and supports the circle/value stream objectives and which is the north star for the team.
  • Influence: Ability to influence behaviors of leaders at all levels and without traditional hierarchy.
  • Servant Leadership: Foster an environment where individuals thrive as empowered and equal members of a team.
  • Communication: Ability to communicate thoughts, concepts, practices effectively at all levels, adjusting as needed to a target audience.
  • Collaboration: Expertise working with others in a cross-functional multi-team environment.
  • Continuous Improvement: Demonstrate a commitment to continually improve, share learning with others and encourage team development.
  • Deep subject-matter expertise in agentic AI patterns, including familiarity with agent harnesses
  • Prior use of Claude Code, Codex, or another AI coding assistant


What is a Must Have?
  • Five years of work experience in related field.
  • Five years of experience motivating/influencing teams.


What Is in It for You?
  • Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

About The Travelers Companies, Inc

Travelers is an insurance leader, committed to keeping pace with the ever-changing needs of their customers and anticipating their needs for the future. There is no stronger testament to their dedication to protecting customers from loss than their continued innovation and ability to transform their industry. In fact, from the first-ever auto and space travel policies and hybrid car discount, to the 2009 founding of The Travelers Institute for public policy, their history of advancements has propelled their company—and their industry—towards ever higher standards for customers. Travelers is a company that works hard at the science of what they do: they analyze information, process perspectives and measure results to create the best combination of products and services. They work equally hard at customer service and how they interact with the people whom they do business. Over the years, they've strived to earn their customer's loyalty by continually improving their abilities to listen and respond to their needs.

The Travelers Companies, Inc Careers

Join the vibrant team at The Travelers Companies, Inc, a leader in the insurance industry, and propel your career to new heights with a company known for its commitment to innovation, leadership, and professional growth.

Explore Job Opportunities and Growth

At The Travelers Companies, Inc, we offer a plethora of job opportunities that cater to a variety of skills and professional interests. Whether you're seeking a position in management, customer service, underwriting, or IT, we have a place for you. Our commitment to professional growth means we provide unparalleled career advancement tools and leadership training to help you climb the ladder of success.

Internship Programs: A Gateway to Employment

Kickstart your career with our dynamic internship programs. These opportunities are designed not just to teach, but to challenge and expand your understanding of the industry. Internships at Travelers are a perfect way to enhance your resume and gain valuable real-world experience, making you a competitive candidate for future employment.

Culture and Benefits

At The Travelers Companies, Inc, we pride ourselves on a culture that fosters diversity, networking, and innovation. Our team is our family, and we support each other's professional and personal growth. The benefits at Travelers are comprehensive, designed to meet the diverse needs of our employees, including health, wellness, and continuous education.

Hiring Process: What to Expect

Our hiring process is straightforward and transparent, designed to find passionate, curious, and solution-driven team players. From the initial application and resume submission to the interview, we ensure that every candidate is treated with respect and given a fair chance to demonstrate their capabilities.

Career Development and Training

We believe in nurturing talent and providing our team with the tools they need to succeed. Our career development programs include professional training, diversity training, and skills enhancement workshops. These resources are tailored to foster innovation and empower our employees with the latest industry knowledge and best practices.

Join Our Team

Are you ready to explore the exciting career opportunities at The Travelers Companies, Inc? Search open positions that match your skills and interests. We are always looking for individuals who are driven to innovate and lead.

Stay Connected

Keep up to date with the latest news, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the rewarding opportunities that await at The Travelers Companies, Inc.

Explore Careers at The Travelers Companies, Inc

Embark on a journey of growth, opportunity, and excellence. At The Travelers Companies, Inc, your career is just beginning. Join us and make a difference in a company that values leadership, diversity, and forward-thinking.
Learn more about The Travelers Companies, Inc
Size
30,800 employees
Market Cap
$44.1 billion
Industry
Finance & Insurance
Net Income
$2.6 billion
Founded
1853
5 Year Trend
+4.7%
Revenue
$32 billion
NASDAQ
TRV
* Ladders Estimates

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