What's the role?As
Senior Director, Technical Integrations, you will offer expert guidance on the design and delivery of complex integrations - including APIs that enable seamless communication across applications - while communicating clearly with client management, executive leadership, and real estate partners. You'll lead a team through a fast-paced environment, driving technical solutions from root-cause analysis through implementation, and building the internal knowledge and documentation that keeps our systems running smoothly.
In this role, you will...- Provide expert guidance on the design and delivery of complex integrations, including APIs that enable seamless communication between applications
- Present integration updates and technical findings clearly to client management, executive leadership, and real estate partners
- Manage personnel in a rapid-paced environment, identifying the right team to troubleshoot production issues
- Assess the urgency of multiple ongoing issues, escalate appropriately, and collaborate across internal teams to drive resolution
- Document the full history of technical bugs from identification through resolution
- Drive technical solutions to completion, contributing hands-on expertise to uncover root causes, build ad hoc reports, and identify solutions from scoping through implementation
- Facilitate knowledge sharing across teams by creating internal and external training materials, including configuration guides, FAQ documents, and flow diagrams
- Collaborate with product and engineering teams on ticket documentation, test plan creation, and end-to-end validation in test environments
- Monitor data following technical solution deployment to ensure long-term stability
- Use SQL and Postman to validate information and resolve integrations - leveraging storage, retrieval, management, and manipulation functions within our database systems for testing, documentation, and sharing API-related findings
In terms of qualifications, we're seeking:- Experience leading the design and delivery of complex integrations that enable seamless communication between management applications
- Strong SQL database management and querying skills, with experience using advanced SQL for data validation, integration troubleshooting, and ad hoc reporting
- Experience managing storage, retrieval, and manipulation functions within database management systems to maintain data integrity across platforms
- Experience with Postman for API testing and documentation, including designing comprehensive test suites and maintaining detailed documentation
- Strong root cause analysis and troubleshooting skills, with a systematic approach to diagnosing complex integration problems and building sustainable solutions from scoping through implementation
- Bachelor's degree or foreign equivalent in Project Management, Business Administration, Technology Integration, or a closely related field
- At least 5 years of experience as an Integrations Manager/Director, Implementations Manager, Project Manager, or related role
- Willingness to travel domestically up to 10% of the time
Benefits:- Compensation - We offer a competitive salary with a meaningful stake in the company via equity and our performance bonus program
- Health insurance for you (& your loved ones) from day one - Enjoy a One Medical Membership, wellness stipends, family programs and more, on us. We've got you and your family covered from day one.
- 401k plan with a match - Retirement may feel more like a pipe dream than a reality but we're here to help you get there.
- Commuter FSAs - We believe the best ideas come from being together in one place. We just don't think getting there should be so expensive.
- UNLIMITED PTO - Because we believe that working hard shouldn't mean always working. Take time for you as often as you need it.
- Exclusive Employee only Bilt Points - We give our employees unique opportunities to earn points throughout their time at Bilt.
- Team Events - We believe in human connection so we hold events to help our employees break from the monotony of the typical work week.
The salary range for a
Senior Director, Technical Integrations is $261,248 - $275,000 and will be eligible for equity and an annual performance-based bonus.
