Position SummaryThe Director of Scientific Support Services Development is a senior revenue leader responsible for driving profitable growth, deepening client partnerships, and commercializing differentiated offerings for the West Coast Life Sciences market. This hands-on dealmaker leads the full commercialization lifecycle for Scientific Support Services-including opportunity identification, solution development, pricing strategy, deal execution, and renewal expansion. With a mandate for top-line growth and market leadership, this individual partners across the enterprise to deliver compelling, scalable solutions that generate client and shareholder value. As Life Sciences companies navigate facility optimization, R&D expansion, and operational transformation, this role sits at the intersection of strategic account management and solution innovation. You'll shape how JLL partners with the industry's most sophisticated clients.
Key Responsibilities- Own Revenue Growth: Manage the full revenue lifecycle for Scientific Support Services across assigned Life Sciences accounts, accountable for annual revenue and continuous improvement (CI) targets.
- Commercial Leadership: Serve as a strategic advisor to Account Directors, shaping and executing growth strategies from pipeline creation through contract signature.
- Pipeline Management: Drive disciplined pipeline creation, qualification, and conversion, ensuring pursuits advance efficiently and close on schedule.
- Deal Execution & Solutioning: Lead solution design, value proposition development, and pricing strategy to differentiate in competitive pursuits.
- Lead and negotiate competitive RFPs, renewals, and scope expansions, managing change controls and optimizing deal margin.
- Cross-Functional Partnership: Work closely with Client Growth Sales and Work Dynamics Product & Solutions teams to ensure offerings are market-ready, scalable, and financially viable.
- Renewals & Expansion: Develop and execute renewal and expansion roadmaps, emphasizing retention, upselling, and cross-selling of services.
- Risk & Commercial Judgment: Apply robust commercial judgment to balance client value, risk, delivery capability, and profitability; proactively manage commercial risk and swiftly address obstacles to deal closure.
- Solution Scalability: Identify, package, and scale repeatable solutions and best practices to drive growth across the Life Sciences platform.
- Market Intelligence: Stay current on market trends, competitive environment, and client buying behaviors to inform solution and pricing decisions.
- Performance Reporting: Drive disciplined pipeline management, forecasting, and performance reporting for account and executive leadership.
- Subject Matter Expertise: Maintain expert-level knowledge of Work Dynamics services, JLL Technologies (JLLT), and product offerings to position integrated solutions.
Qualifications- Bachelor's degree required.
- 10+ years' experience in commercial, sales, or revenue leadership roles.
- 10+ years' experience in the Life Sciences sector.
- Minimum of 5 years in solutions development, commercialization, or complex deal structuring.
- Demonstrated ability to close complex, multi-stakeholder commercial agreements.
- Exceptional executive-level communication, negotiation, and presentation skills.
- Proven track record of managing a high-value, multi-deal opportunity pipeline concurrently.
Success Profile- Ownership Mindset: Acts like a business owner, accountable for revenue, margin, and deal outcomes.
- Market Leader: Deep understanding of Life Sciences client economics, buying drivers, and procurement processes.
- Commercial Storytelling: Clearly articulates value, ROI, and differentiation in a compelling and client-ready manner.
- Influencer: Aligns and mobilizes matrixed teams, influencing without formal authority to close deals.
- Deal Agility: Comfortable with ambiguity, skillfully manages trade-offs, and adept at negotiating through complex commercial challenges.
- Connector & Closer: Excels at building relationships and assembling the right teams to advance opportunities.
- Solution Fluency: Demonstrates mastery of JLL services, technologies, and Work Dynamics offerings-and knows how to package them effectively for market impact.
This is a high-impact, visible leadership position for a results-oriented commercial leader seeking to shape the future of Scientific Support Services within the Life Sciences industry.Please note listed compensation range does not include full earning / comission potential. *Start date for this position would be July 6, 2026*This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Estimated compensation for this position:180,000.00 - 200,000.00 USD per year
This range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:Remote -Los Angeles, CA, Portland, OR, Sacramento, CA, San Diego, CA, San Francisco, CA, Seattle, WA
If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
- 401(k) plan with matching company contributions
- Comprehensive Medical, Dental & Vision Care
- Paid parental leave at 100% of salary
- Paid Time Off and Company Holidays
- Early access to earned wages through Daily Pay
