Gainwell Technologies

Senior Director, Program Management

Gainwell Technologies$130K — $186K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; Master's degree (MBA or healthcare related) preferred.
  • 10+ years of sales and account management experience in healthcare insurance, with Medicaid and Medicare experience desired.
  • 5+ years of direct staff management experience.
  • 5+ years of project management experience.
  • Strong analytical and healthcare technology background preferred.

Responsibilities

  • Plan, budget, and manage client account economics (P&L).
  • Demonstrate technical competence in services and client business.
  • Manage multiple complex contracts and revenue bases.
  • Understand the political and competitive landscape to protect and grow business.
  • Build strong relationships internally and externally to drive results.
  • Exceed client expectations and agreed-upon objectives.
  • Attract, manage, retain, and develop employees, including succession planning.

Benefits

  • Fully remote work environment (within the US) with flexibility.
  • Generous vacation policy for salaried, full-time candidates.
  • 401(k) employer match to support retirement savings.
  • Comprehensive health benefits for employee wellness.
  • Educational assistance for ongoing learning and development.
  • Leadership and technical development academies to enhance skills.
Full Job Description
Summary

We are seeking a talented individual for a Senior Regional Director who is responsible for the overall service delivery and satisfaction of assigned clients. Specific responsibilities include achieving revenue and margin goals, ensuring quality and timeliness of client deliverables, identifying and assisting with the development and execution of sales strategies, facilitating the growth of professional staff, building and enhancing client relationships, supporting and/or leading corporate initiatives, and driving the overall HMS agenda within assigned commercial clients.

Your role in our mission

  • Effectively plans, budgets, and manages client account economics (i.e., full P&L).
  • Understands client's business and demonstrates technical competence in the services and industry.
  • Manages multiple complex contracts and a revenue base.
  • Understands the political and competitive landscape, and proactively protects and grows business accordingly.
  • Builds strong relationships internally at Gainwell and externally with clients at various levels to facilitate integration and drive results.
  • Adds value by identifying client expectations and then exceeding mutually agreed-upon objectives.
  • Successfully attracts, manages, retains, and develops employees, including succession planning.
  • Continually promotes Gainwell by developing further contacts within the business community and serving as an ambassador in the market.
  • Proactively shapes needs and expansion opportunities to optimize client service.
  • Assists executive leadership in identifying and managing client risks.
  • Assists in identifying partnerships that enhance HMS' ability to enter new contracts and markets.


What we're looking for

  • Bachelor's degree required, Masters degree (MBA or healthcare related) desired
  • 10+ years of sales and account management experience in a healthcare insurance environment, Medicaid and Medicare experience desired. Financial background preferred.
  • 5+ years' experience directly managing staff
  • 5+ years' project management experience
  • Strong analytical and healthcare technology background preferred


What you should expect in this role

  • Flexible Work Environment
  • Fully Remote (Within the US).
  • Preferred candidate lives within the Southeast or Midwest.
  • Travel may be required up to 10%
  • Compensation includes annual bonus of up to 30%


This posting will accept applications until July 3, 2026.

The pay range for this position is $130,600.00 - $186,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits, and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

About Gainwell Technologies

Gainwell Technologies offerings including Medicaid Management Information Systems (MMIS), fiscal agent services, program integrity, care management, immunization registry, and eligibility services. With over 50 years of proven experience, Gainwell carries forward a reputation for technological innovation, service excellence, and unparalleled industry expertise in offering clients scalable and flexible health and human services solutions for their most complex challenges.

Gainwell Technologies Careers

There has never been a more opportune time to join Gainwell Technologies, a leader in providing cutting-edge technology solutions. As a hub of innovation and diversity, Gainwell Technologies offers a plethora of job opportunities aimed at enhancing the digital landscape.

Work You’ll Do

Join Gainwell Technologies' esteemed team to assist some of the most prominent organizations in mastering their technological advancements and digital transformations. At Gainwell Technologies, the focus is on leveraging a unique blend of technology, industry expertise, and digital innovation to lead the market. Professionals at Gainwell Technologies are positioned uniquely at the crossroads of technology and consulting, driving leadership and growth in various sectors through transformative solutions.

Gainwell Technologies Professional Growth and Opportunities

The team is dedicated to building a leading-edge environment that fosters professional growth and innovation. Gainwell Technologies is not just about addressing the current needs of the market but also about foreseeing and shaping the future of technology.

Innovative Work

At Gainwell Technologies, employees engage in groundbreaking work at the intersection of technology and practical application. The company is home to a large group of dedicated professionals who are committed to delivering robust solutions on trusted platforms.

Career Advancement

Embark on a career journey with Gainwell Technologies where the sky is the limit. The company supports ambitious professionals with comprehensive training, development programs, and diverse certification opportunities designed to future-proof careers in the technology sector.

Explore Job Opportunities and Culture

Gainwell Technologies is committed to creating a workplace culture that promotes diversity and inclusion, where every team member’s contribution is valued. Explore various job opportunities, from internships to full-time positions, and become part of a team that values innovation and leadership.

The Gainwell Technologies Commitment to Diversity and Professional Development

Gainwell Technologies recognizes the importance of diversity training and professional development in creating a thriving workplace. The company is dedicated to providing employees with the resources they need to succeed in their careers and contribute to the industry effectively.

Stay Connected with Gainwell Technologies Careers

Join the Team

Discover open positions that align with your skills and interests. Gainwell Technologies is on the lookout for passionate, curious, and creative professionals who are driven to find solutions and excel in their careers. SEARCH GAINWELL TECHNOLOGIES JOBS

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