What success looks like in this role: The Senior Director, Product Management - Digital Workplace is responsible for defining and executing the strategy, roadmap, and lifecycle management of enterprise digital workplace solutions. This role leads a global product organization focused on delivering innovative, secure, and scalable workplace experiences that enhance employee productivity, engagement, and collaboration.
The role combines strategic vision with operational execution, translating evolving workforce expectations, AI-driven capabilities, and modern workplace trends into differentiated products and platform solutions. This leader partners with executive stakeholders and cross-functional teams to deliver integrated, experience-centric offerings across end-user computing, collaboration, automation, and workplace analytics.
Digital Workplace Strategy & Vision- Define and drive the enterprise Digital Workplace product vision spanning end-user computing (EUC), collaboration platforms (e.g., Microsoft 365), virtual desktop infrastructure (VDI), and employee experience platforms
- Partner with executive leadership to align product strategy with broader digital transformation and workforce productivity goals
- Identify and execute on emerging trends, including AI-enabled workplace services, automation, and experience analytics
Product Portfolio Leadership- Oversee the full lifecycle of Digital Workplace products and platforms, from ideation through commercialization and continuous optimization
- Lead development of differentiated offerings, including managed workplace services, cloud-based workplace platforms, and digital experience solutions
- Establish clear value propositions tailored to enterprise clients across industries
Customer-Centric Innovation- Leverage user insights, telemetry, and market intelligence to design experience-led solutions that improve employee satisfaction and productivity
- Drive adoption of human-centered design principles and employee experience frameworks
- Continuously evaluate and enhance offerings to meet evolving hybrid work and global workforce requirements
Cross-Functional Execution & Go-to-Market- Collaborate with Engineering, Delivery, Security, Sales, and Marketing to ensure seamless integration, deployment, and scaling of Digital Workplace solutions
- Align product innovation with go-to-market strategies, including solution packaging, pricing, and positioning
- Engage directly with key clients to shape offerings and support strategic deals
Operational Excellence & Governance- Establish standardized product management frameworks, agile methodologies, and governance models across the Digital Workplace portfolio
- Implement KPI-driven performance tracking, including adoption rates, user experience scores (DEX), cost efficiency, and business impact
- Drive continuous improvement in product development velocity and operational effectiveness
Financial Performance & Business Outcomes- Own product portfolio P&L, including budgeting, investment planning, and profitability targets
- Prioritize investments across platforms and capabilities based on ROI, client demand, and growth opportunities
- Ensure measurable business outcomes, including revenue growth, margin expansion, and client retention
You will be successful in this role if you have:- Bachelor's degree required; MBA or advanced degree preferred
- 10-15+ years of progressive experience in Product Management, Digital Workplace, End-User Computing, or SaaS/Platform-based services
- 6-8+ years of leadership experience managing high-performing, global teams
- Deep expertise in Digital Workplace domains, including:
- Microsoft 365 ecosystem (Teams, Intune, Endpoint Manager)
- Virtual Desktop / DaaS (e.g., Azure Virtual Desktop, Citrix)
- Endpoint management and automation
- Digital Employee Experience (DEX) tools and analytics
- Proven track record of delivering enterprise-scale, experience-led solutions
- Strong understanding of workplace security, compliance, and global delivery models
- Executive-level communication and stakeholder management skills, with the ability to influence C-suite decision-making
Success Profile- Strategic, forward-thinking leader with strong business and technology acumen
- Customer-obsessed with a focus on employee experience and measurable outcomes
- Data-driven decision maker with a focus on product performance and continuous innovation
- Experienced in leading transformation initiatives in complex, matrixed organizations
- Skilled at scaling global product portfolios in rapidly evolving technology environments
This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.
