Toast

Senior Director, Product and Platform Security

Toast • $275K — $440K *
US-AnywhereRemote in United States
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years managing a multi-team security engineering organization.
  • Expertise in cloud security, especially with infrastructure as code and CI/CD.
  • Proven experience reducing developer friction while enhancing security coverage.
  • Respected peer among senior engineering leadership.
  • Strong judgment on automation and security priorities.
  • Background in engineering or software development, preferably within a SaaS/cloud context.

Responsibilities

  • Collaborate with product and engineering leaders to integrate security into product development.
  • Oversee the shared services and secure defaults for product teams.
  • Manage application and cloud security, including programs for secure development and vulnerability management.
  • Enhance developer experience with security tools and training.
  • Lead offensive security initiatives through red teaming and vulnerability assessments.
  • Extend security practices to cover hardware as part of product security.
  • Guide and develop the existing security team while planning for future growth.

Benefits

  • Flexible work arrangements accommodating hybrid models.
  • Comprehensive benefits package promoting a healthy lifestyle.
  • Access to AI tools to enhance productivity across disciplines.
  • Commitment to employee development and learning.
Full Job Description
You9ll lead that work as a flagship hire in Toast9s new Trust & Security organization - a deliberate shift from a compliance-led, reactive security function toward one that9s engineering-led and proactive. Reporting directly to the CISO, you9ll be accountable for the security of the product end to end, owning the R&D relationship directly. You9ll inherit an existing team of security engineers already doing this work, with plans to grow the team further as scope expands.

This is not a compliance or audit-oriented role, and not a pure individual-contributor architect seat. You9ll be leading and growing a team that already has engineering9s attention - not selling security to a skeptical organization from scratch. If your instinct is to review and approve rather than to build and embed, this isn9t the right seat.

A day in the life (Responsibilities)
  • Enable the Business to Lead with Security: Work closely with our product and engineering leaders to transform how security is built into our product portfolio, leveraging AI, automation, and innovation to enable both fast and secure capabilities to be delivered to our customers
  • Lead Security Platform Engineering: Own the shared services, guardrails, and secure defaults that make the safe path the easy path for every product team; consolidate overlapping tooling into a coherent, self-service set of guardrails
  • Drive Application & Cloud Security: Run our AppSec and CloudSec programs, secure development lifecycle, threat modeling, and software supply chain integrity; maintain a single owned view of product and cloud security posture with vulnerability SLAs met
  • Build Developer Enablement: Grow embedding, tooling adoption, training, and a security champions network that extends the team9s reach; enable paved roads with our highest-leverage R&D teams so engineering leaders describe security as a partner rather than a blocker
  • Run Offensive Security & Vulnerability Management: Lead red team and penetration testing in a purple-team rhythm with detection engineering, and decide what gets fixed first; establish a working purple-team cadence with the detection function
  • Own Hardware Security: Extend platform security practices into hardware as part of the broader product security remit
  • Lead and Grow the Team: Lead the existing security engineering team, developing them and shaping how the function operates; identify and hire additional senior security engineers as scope and priorities expand

What you9ll need to thrive (Requirements)
  • You9ve run a multi-team security engineering organization, rather than a single-team application security queue.
  • Depth in cloud-native security: infrastructure as code, CI/CD pipeline security, containers, and microservices.
  • You9ve shifted security left through self-service and paved roads, and you can show that developer friction went down while coverage went up.
  • Senior engineering leaders have treated you as a peer. You9ve changed how a product organization builds, not just flagged what it built wrong.
  • Judgment about where to automate, where to embed, and where to hold a line.
  • A background in engineering or software development rather than traditional audit or consulting, ideally from a modern SaaS or cloud-native company rather than a heavily regulated, policy-driven environment.

What will help you stand out (Nonessential Skills/Nice to Haves)
  • A view on securing AI in a product.
  • Experience and judgment negotiating compromise with engineering teams in difficult situations, without losing ground on the things that matter.
  • Fintech background - helpful, though more relevant to other roles on the Trust & Security team than this one.


AI at Toast

At Toast, one of our company values is that we9re hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it9s a core part of our culture.

Our Total Rewards Philosophy

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters9 changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.

Zone A

$275,000-$440,000 USD

Zone B

$238,000-$381,000 USD

Zone C

$215,000-$344,000 USD

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

People Are the Secret Ingredient in Our Recipe for Success

At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work-raising the bar in delivering exceptional experiences for our customers and each other.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [redacted].

About Toast

Toast is a cloud-based restaurant software company that provides restaurants with a management and point of sale system. The company was founded in 2011 by Aman Narang, Steve Fredette, and Jonathan Grimm. Toast's platform allows restaurants to manage orders, payments, and menus across multiple locations. The company has raised over $1.5 billion in funding and has been recognized as one of the fastest-growing technology companies in North America by Deloitte. As of 2021, Toast serves over 48,000 restaurants and has over 2,800 employees.
Learn more about Toast
Size
2,000 employees
Market Cap
$8.9 billion
Industry
Founded
2015
NASDAQ

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