Dexcom

Senior Director, PMO

Dexcom • $209K — $349K *
San Diego, CA 92154In-Person
Healthcare
11 - 15 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree with 15+ years of industry experience
  • 9+ years of management experience in relevant industry
  • Proven track record of leading enterprise-scale PMO functions in a regulated industry
  • Experience with FDA-regulated product development and compliance
  • Demonstrated ability to manage complex program portfolios

Responsibilities

  • Build and lead a high-performing PMO organization across Global Operations & Quality functions
  • Establish vision, strategy, and governance standards for the PMO
  • Develop career pathways and succession plans for program management talent
  • Partner with leadership to manage program portfolio in alignment with strategic plans
  • Oversee delivery of programs ensuring compliance with quality management systems

Benefits

  • Access to comprehensive benefits program
  • Opportunities for global growth
  • Career development through learning programs and tuition reimbursement
  • Engagement in innovative health technology
  • Connection with the #dexcomwarriors community
Full Job Description
The Sr. Director, Program Management Office is a senior leadership role within Dexcom's Global Operations & Quality organization. Reporting directly to the EVP of Global Operations & Quality, the Sr. Director, PMO is accountable for establishing, leading, and continuously maturing a centralized, enterprise-grade PMO function that drives strategic program execution across the full Global Operations & Quality portfolio.

This leader will have direct management responsibility for leadership across the Technical Program Management and Program Management within Global Operations & Quality, creating a unified center of excellence that enables cross-functional alignment, delivery predictability, and operational rigor at scale. The Sr. Director PMO will serve as a strategic partner to the EVP and Global Operations & Quality leadership team, translating organizational priorities into executable roadmaps that accelerate Dexcom's mission of delivering continuous glucose monitoring solutions to people living with diabetes worldwide.

Dexcom's Global Operations & Quality organization is responsible for the end-to-end lifecycle of manufacturing, supply chain, quality systems, regulatory compliance, and operational excellence across a global footprint. As Dexcom continues to scale its product portfolio, manufacturing capacity, and international reach, the need for a centralized, high-performing PMO function is critical to:
  • Ensure disciplined portfolio governance across hundreds of concurrent programs
  • Drive cross-functional alignment between R&D, Supply Chain, Regulatory Affairs, Quality, and Commercial organizations
  • Deliver complex, multi-year capital and operational programs on time, on budget, and in compliance with FDA and global regulatory standards
  • Build a world-class program management capability that scales with Dexcom's rapid growth trajectory


Where you come in:

PMO Leadership & Organizational Development
  • You build, lead, and inspire a high-performing, centralized PMO organization comprising Directors and Senior Directors of Technical Program Management and Program Management across all Global Operations & Quality functions
  • You establish the vision, strategy, and operating model for the Global Operations & Quality PMO, defining standards for program governance, delivery methodology, and performance management
  • You develop career pathways, succession plans, and talent development programs to attract, retain, and grow exceptional program management talent
  • You foster a culture of accountability, transparency, continuous improvement, and delivery excellence across the PMO organization
  • You serve as an executive champion for the program management discipline throughout the enterprise


Portfolio Governance & Strategic Execution
  • You partner with the EVP and Global Operations & Quality leadership team to define, prioritize, and manage the organization's program portfolio in alignment with Dexcom's strategic plan and annual operating plan
  • You establish and maintain a robust portfolio governance framework, including stage-gate processes, investment review cycles, and executive reporting cadences
  • You provide authoritative visibility into portfolio health, resource capacity, program risks, and strategic dependencies to enable informed executive decision-making
  • You lead quarterly and annual program portfolio reviews, presenting findings and recommendations to the EVP and cross-functional senior leadership teams
  • You drive effective prioritization and trade-off decisions when resource constraints or strategic shifts require reallocation across the portfolio


Program Delivery & Operational Excellence
  • You oversee delivery of the organization's program portfolio, ensuring programs are executed with rigor, predictability, and compliance with Dexcom's quality management system (QMS) and regulatory requirements
  • You define and deploy standardized program management methodologies, tools, and templates (including Agile, Waterfall, and hybrid frameworks) appropriate for FDA-regulated medical device development and manufacturing environments
  • You drive proactive risk identification, mitigation planning, and issue escalation across all programs within the organization.
  • You partner with Finance to establish program budgeting, forecasting, and cost management standards across the PMO, ensuring financial accountability and variance reporting
  • You lead post-program retrospectives and lessons-learned processes, translating insights into systemic improvements to the PMO operating model


Cross-Functional Partnership & Stakeholder Management
  • You serve as the primary interface with enterprise PMO functions, R&D program management, Commercial, and other key stakeholders to ensure seamless program integration across the product lifecycle
  • You build trusted advisory relationships with senior leaders across Global Operations, Quality, Regulatory Affairs, Supply Chain, and Finance
  • You lead executive communications and presentations related to organization's program portfolio status, risks, and strategic milestones
  • You influence without authority across a matrixed, global organization to drive program alignment and accountability
  • You represent Global Operations & Quality organization in cross-enterprise governance bodies, steering committees, and executive leadership forums


Technology, Data & Continuous Improvement
  • You define and drive the PMO technology strategy, including program management platforms (e.g., Smartsheet, Planview, Microsoft Project), data analytics, and executive dashboards
  • You establish key performance indicators (KPIs) and metrics frameworks that provide real-time visibility into portfolio performance, resource utilization, and delivery health
  • You champion a data-driven culture within the PMO, leveraging analytics to drive predictive insights and proactive portfolio management
  • You continuously benchmark PMO capabilities against industry-leading practices in medical device, pharmaceutical, and high-growth technology sectors


What makes you successful:
  • You have a proven track record of building and leading enterprise-scale PMO functions in a regulated industry (medical device, pharmaceutical, or biotechnology strongly preferred)
  • You have deep expertise in FDA-regulated product development and manufacturing environments, including Design Controls (21 CFR Part 820), CAPA systems, and quality management systems (ISO 13485, ISO 14971)
  • You have demonstrated experience leading program management organizations of 20+ professionals, including senior director-level direct reports
  • You have a proven ability to manage multi-hundred-million-dollar program portfolios spanning capital projects, product launches, supply chain transformation, and manufacturing scale-up
  • You have experience operating in a high-growth, publicly traded company with global manufacturing and commercial operations


What you'll get:
  • A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
  • A full and comprehensive benefits program.
  • Growth opportunities on a global scale.
  • Access to career development through in-house learning programs and/or qualified tuition reimbursement.
  • An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.


Travel Required:
  • 15-25%


Experience and Education Requirements:

  • Typically requires a Bachelor's degree with 15+ years of industry experience
  • Typically requires 9+ years of successful management experience in relevant industry


Flex Workplace: Your primary location will be a home office. You will not have an assigned workstation and will work with your manager to determine office visit needs. You must live within commuting distance of your assigned Dexcom site (typically 75 miles/120km).

Language Skills:

Must be able to communicate effectively in English. Examples of English language proficiency may include (but are not limited to): ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals; ability to write routine reports and correspondence; ability to verbally communicate with leadership, employees, and auditors; ability to comprehend spoken language.

Physical Demands:

Employees in this position may be required to perform the following physical activities: standing, walking, and sitting for extended periods of time; frequent use of the hands, fingers, wrist, and greater arm to handle small materials, tools, boxes, and trays; lifting and carrying objects up to 50Ibs; occasional overhead reaches and lifts; occasional lifts and reaches below the knee; occasional pushing and pulling of materials and objects with moderate forces; occasional crouching/kneeling, twisting, and squatting movements.

Work Environment:

Employees may be exposed to the following environmental conditions while performing this job: work near moving parts, work with chemicals, outdoor weather conditions, exposure to intense light and/or intermittent light, fast-paced work, and elevated noise levels.

Please note: The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills and abilities required to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. The duties and responsibilities in this job description may be subject to change at any time due to reasonable accommodation or other reasons. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Salary:
$209,600.00 - $349,300.00

About Dexcom

Dexcom is a medical device company that specializes in continuous glucose monitoring (CGM) systems for people with diabetes. The company was founded in 1999 and is headquartered in San Diego, California. Dexcom's CGM systems provide real-time glucose readings, allowing people with diabetes to better manage their blood sugar levels. The company's products include the Dexcom G6, G5, and G4 systems, as well as the Dexcom Share remote monitoring system. Dexcom has partnerships with several other companies, including Insulet and Tandem Diabetes Care. In 2020, Dexcom was named one of the world's most innovative companies by Fast Company.
Learn more about Dexcom
Size
6,300 employees
Market Cap
$43.2 billion
Industry
Healthcare
Net Income
$493.6 million
Founded
1999
5 Year Trend
+33.7%
Revenue
$1.9 billion
NASDAQ
DXCM
* Ladders Estimates

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