The RealReal

Senior Director, Operations Finance

The RealReal • $190K — $230K *
Finance & Insurance
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12+ years of progressive Finance experience with executive collaboration and team leadership.
  • Expertise in budget development, financial modeling, forecasting, and strategic planning.
  • Strong skills in Excel, PowerPoint, Google Workspace, with automation proficiency preferred.
  • Excellent communication skills to convey complex financial concepts to non-financial partners.
  • Ability to work collaboratively across functions and engage diverse stakeholders.
  • Comfortable in a fast-paced, evolving environment with a self-motivated work ethic.

Responsibilities

  • Act as a strategic partner to the SVP, Operations to develop a financial operating plan.
  • Provide insightful financial analysis including scenario modeling and variance analysis.
  • Prepare and present financial reports, ensuring transparency and accuracy in KPI analysis.
  • Partner with leadership to build financial models quantifying capital investments.
  • Lead the development of the Operations annual budget and forecasts, highlighting risks and opportunities.
  • Support Operating teams with accurate metrics on Packaging, Transportation, and similar operations.
  • Participate in financial process improvement efforts to enhance efficiency and effectiveness.

Benefits

  • Employee Stock Purchase Plan
  • 401K with Company Match
  • Medical, Dental & Vision Insurance
  • Paid Parental Leave
  • Unlimited Discretionary Time Off (DTO) with manager approval and 10 Paid Company Holidays
Full Job Description
About The Role
The Senior Director, Operations Finance is a pivotal role at The Real Real serving as the strategic finance partner to the SVP, Operations and their leadership team who are responsible for driving operational excellence and efficiency while fulfilling supply and demand for an industry-leading high growth luxury marketplace. You will be responsible for leading the financial planning, budgeting, forecasting, and analysis functions for the Inbound, Outbound, Transportation, Consignor/Customer Relations, and Facilities and Asset Protection functional areas including oversight to Packaging and Shrink.

Working closely with the Operations leadership teams, this role will provide critical financial insights and decision support, optimizing for both short-term and long-term financial performance as well as ensuring alignment between financial goals and business objectives. The ideal candidate will be strategically oriented, highly analytical with a bias towards action, growth minded by leading with curiosity, thrive in a collaborative and fast-paced environment, and have strong leadership skills with an executive presence. This role reports into the Senior Vice President, Finance.

What You Get To Do Every Day
  • Act as a strategic thought partner to the SVP, Operations and leadership team collaborating to develop a financial operating plan to meet the needs of The RealReal's dynamic, high-growth marketplace
  • Provide insightful financial analysis, including scenario modeling, business case development, capital expense ROI, and various variance analysis to support strategic decisions.
  • Prepare and present financial reporting to Operations leadership, their teams, and other key stakeholders; ensuring transparency and accuracy in analysis anchoring on operational KPIs and unit economics results and trends.
  • Partner with the Operations Leadership team to build robust strategic and financial models quantifying the return on capital investments in facilities and automation; monitor these initiatives from initiation to completion
  • Lead the development of the Operations annual budget and ongoing forecasts, providing accurate, clear, and timely financial information; clearly articulating risks and opportunities
  • Support the Operations team with operating and planning forecasts for Packaging, Transportation, Supplies, Returns and other similar business operating metrics
  • Serve as a critical member of the extended finance leadership team, collaborating with FP&A, Growth Finance and Analytics to provide comprehensive financial support on operational decisions
  • Lead and/or participate in efforts to improve the financial planning processes, systems, and tools to enhance efficiency and effectiveness.
  • Lead and develop a team of 2-3 financial analysts supporting Operations

What You Bring To The Role

Minimum Requirements:
  • 12+ years of progressive Finance experience working directly with executives and leading teams.
  • Proven experience in budget development and management, financial modeling, forecasting, strategic planning, and working effectively with cross-functional partners.
  • Strong Excel, PowerPoint, and Google Workspace skills; experience with automation in Excel and/or Google Sheets preferred.
  • Excellent written and verbal communication skills, with the ability to distill complex financial concepts for non-financial business partners.
  • Demonstrated ability to collaborate effectively across functions and work with a wide range of stakeholders.
  • Comfort working in a fast-paced, rapidly evolving environment.
  • Self-motivated with a strong work ethic and a desire to make a meaningful impact.


Preferred Requirements:
  • Bachelor's degree, preferably in Finance, Economics, Accounting; MBA is a plus
  • Corporate experience in the tech, manufacturing, and/or retail industries
  • Prior experience leading finance support for Operations, Warehousing, Supply Chain or Manufacturing functions
  • Expertise with ERP Systems, forecasting tools, and business analytics tools (NetSuite, Adaptive Planning and/or Looker experience is a plus)


Compensation, Benefits, + Perks
  • Employee Stock Purchase Plan
  • 401K with Company Match
  • Medical, Dental & Vision Insurance
  • Paid Parental Leave
  • Unlimited Discretionary Time Off (DTO)* and 10 Paid Company Holidays
  • * Unlimited DTO with Manager approval


The expected salary range for this role is $190,000-$230,000. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate's skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR's total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

About The RealReal

The RealReal is a luxury online consignment store that specializes in authenticated, pre-owned designer fashion and accessories. The company was founded in 2011 by Julie Wainwright and has since grown to become a leading player in the online luxury consignment market. The RealReal employs a team of experts who carefully inspect and authenticate every item sold on the platform, ensuring that customers receive only the highest quality products. The company is committed to sustainability and has implemented several initiatives to reduce waste and promote circular fashion. The RealReal is headquartered in San Francisco, California and has additional offices in New York, Los Angeles, and Washington D.C.
Learn more about The RealReal
Size
2,604 employees
Market Cap
$114.8 million
Industry
Net Income
-$175.8 million
Founded
2011
Revenue
$299.9 million
NASDAQ

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