What's unique about this role?

The Senior Director of Information Governance Sales serves as a Lighthouse SME (Subject Matter Expert) in the area of Microsoft 365 and its impact on eDiscovery workflows and requirements. The individual is responsible for collaborating with clients, Information Governance Consultants, operations team, Sales, and Lighthouse leadership to influence the success of the Information Governance services offering in driving improved performance for clients and new client acquisition and growth.

What will this person do?

• Acquire and grow new clients.
• Ensure profitable growth of the product based on pricing and account targeting strategies; sustainable growth strategies that address market opportunities and challenges.
• Serve asprimarypoint of contact for clients, sales reps counsel, and consultants on Information Governance projects.
• Provideaccuratereporting and forecasts based on sales funnel plans, clientusageand new account activity.
• Proactive in thought leadership around Information Governance offerings.
• Drive identification and scoping of prospective Information Governance engagements with current and prospective clients:

• Analyze client history, analytics, and review needs to propose engagement opportunities.
• Participate in calls and meetings with clients and Microsoft Strategy Sessionsregardingpotential Information Governance engagements.
• Drive Sales team engagements with prospective clients.

• Support active clients in their use of M365 leveraging Lighthouse Information Governance Consultants:
• Scope and coordinate work with internal team members across teams and with clients and outsidecounsel.
• Leverage learnings from Information Governance projects to provide statistically supported recommendations.
• Develop and document use cases and best practices for application of Information Governance Services.
• Train and mentor sales team members supporting Information Governance.
• Collaborate effectively with other Service Delivery teams to ensure superior client service.
• Travel to prospective and existing clients, attendtrainingsand conferences.
• Perform other related duties as assigned.

Bring your passion and together we will shine. It would also be great if you had the following:

• BA or BS degree required.
• 8+ years of executive level sale experience in legal industry
• 8yearsMicrosoft and eDiscovery industry experience.
• Excellent understanding of eDiscovery technologies and requirements.
• Excellent knowledge of litigation support and legal discovery process and concepts.
• Proven success and desire to consult with clients / internal departments.
• Easily projects expertise andsolvesday-to-day challenges while helping to shape strategic direction.
• Excellent written and oral communication skills with clients and internal staff.
• Customer service demeanor: approachable, respectful, polite, and focused on client satisfaction.
• Ability to multitask under pressure.
• Experience leading complex projects, managing multidisciplinary teams from other departments.

Work Environment and Physical Demands

• Duties are performed in a typical office environment while at a desk or computer table.
• Duties require the ability to use a computer, communicate over the telephone, and read printed material, in a quiet and professional setting.
• Duties may require being on call periodically and working outside normal working hours (evenings and weekends).

As required by applicable pay transparency laws, Lighthouse complies with compensation disclosure requirements for roles that may be hired in locations under these requirements. Factors that may be used to determine your actual salary may include a wide array of factors, including: your specific skills and experience, geographic location, or other relevant factors. The salary range for this position may be tailored to be lower or higher in different talent markets.

Lighthouse offers a comprehensive quality benefits package including, medical, dental, vision, and a 401k with company match. Company paid benefits also include Life & AD&D, short and long-term disability, telemedicine, and other wellness plans. We offer a generous Flexible PTO program and paid volunteer days. Employees may also participate in voluntary insurance plans including accident, hospitalization, and critical illness plans as well as pet insurance.

This role will be eligible to participate in an annual bonus or incentive program.

As a trailblazer and catalyst for change, Lighthouse rises to each opportunity to help our clients, and our people do what they do best-shine.