Senior Director of E-Commerce

Delta Galil Industries

$180K — $200K *
Retail & Consumer Goods
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Marketing, Technology, or related field
  • 8+ years in e-commerce and digital leadership, preferably in fashion or retail
  • Experience leading Shopify-based e-commerce platforms; knowledge of Shopify Markets and Bloomreach preferred
  • Strong background in CRM/email, customer retention, and digital marketing strategies
  • Exceptional analytical and project management skills with attention to detail
  • Proficiency in customer journey optimization and user experience best practices

Responsibilities

  • Lead overall e-commerce strategy for revenue growth and customer retention
  • Define and execute a multi-year digital commerce roadmap
  • Oversee site operations, content strategy, and ongoing optimization
  • Enhance customer experience across digital touchpoints
  • Collaborate with Technology teams for new capabilities and site enhancements
  • Develop performance marketing, CRM, and retention strategies
  • Mentor e-commerce team while fostering innovation and accountability

Benefits

  • Multi-brand merchandise discount including 7 For All Mankind and others
  • Comprehensive health coverage: medical, dental, vision, and life insurance
  • 401(k) retirement program with company match and college savings plan
  • Personal and sick leave, plus vacation and company-observed holidays
  • Paid volunteer time off for charitable activities
  • Team-building events and celebration activities throughout the year
Full Job Description
Description

Role Overview

We are seeking a strategic and results-driven Senior Director of e-commerce to lead and scale the 7 For All Mankind e-commerce business in the U.S. This leader will own the digital commerce strategy and execution across e-commerce operations, customer acquisition, retention, performance marketing, and site experience, with accountability for driving revenue growth, profitability, and customer engagement.

This role will serve as a key business leader responsible for shaping the future of the brand's digital ecosystem and customer journey. The Senior Director will build and lead a high-performing team, oversee external agency partners, and establish the operational and strategic roadmap required to scale the business.

The ideal candidate is both highly strategic and deeply hands-on, with a strong understanding of the evolving digital commerce landscape, omnichannel customer behavior, and luxury/premium consumer expectations. This individual will partner cross-functionally and globally with Marketing, Creative, Merchandising, Retail, Technology, Operations, and Product Development teams to continuously elevate the customer experience and drive business performance.

Responsibilities

  • Own and lead the overall e-commerce business strategy for 7 For All Mankind U.S., with accountability for revenue growth, customer acquisition, retention, and digital performance.
  • Define and execute a multi-year digital commerce roadmap aligned to brand and business objectives.
  • Lead all aspects of site operations, including platform enhancements, sprint planning, testing, promotional execution, content strategy, releases, and ongoing optimization.
  • Drive a best-in-class customer experience across all digital touchpoints, optimizing the end-to-end customer journey and conversion funnel.
  • Partner closely with Technology and Development teams to prioritize and implement new capabilities, integrations, mobile initiatives, and ongoing site enhancements.
  • Lead performance marketing, CRM, and customer retention strategies in partnership with internal teams and external agencies.
  • Establish scalable processes, operational frameworks, and omnichannel initiatives that improve efficiency and customer experience.
  • Utilize quantitative and qualitative customer insights, analytics, and testing strategies to continuously optimize site performance, engagement, and conversion.
  • Execute A/B testing strategies and continual campaign improvements that drive increased customer interest, conversion, and sales.
  • Collaborate cross-functionally with Merchandising, Marketing, Creative, and Retail teams to align digital initiatives with broader brand and commercial strategies.
  • Provide regular executive-level reporting, business insights, and strategic recommendations to leadership.
  • Mentor and develop a high-performing e-commerce team while fostering a culture of innovation, accountability, and continuous improvement.
  • Manage external vendors and platform relationships while overseeing project prioritization, timelines, and execution.
  • Work closely with marketing/buying teams to develop promotions, SEO strategies, email campaigns, and performance marketing initiatives.

Requirements

  • Bachelor's degree in Business, Marketing, Technology, or related field
  • Minimum 8 years of progressive e-commerce and digital leadership experience, preferably within fashion, retail, or consumer brands
  • Significant experience leading and scaling Shopify-based e-commerce businesses; Shopify Markets, Bloomreach, and Dynamic Yield experience strongly preferred
  • Global e-commerce and omnichannel retail experience highly desirable
  • Proven success leading digital growth strategies across e-commerce, CRM/email, customer retention, and performance marketing channels
  • Strong commercial acumen with the ability to translate data and analytics into actionable business strategies
  • Deep understanding of customer journey optimization, digital merchandising, conversion strategy, and user experience best practices
  • Experience leading cross-functional initiatives and influencing stakeholders across multiple business functions and regions
  • Strong analytical, operational, and project management capabilities with exceptional attention to detail
  • Knowledge of web technologies including Shopify Liquid, HTML, CSS, and JavaScript preferred
  • Exceptional leadership, communication, and organizational skills with the ability to thrive in a fast-paced, entrepreneurial environment
  • Strategic thinker with a strong sense of ownership, accountability, and innovation


This a hybrid role, with 4 days in our NYC office

PAY RATE: $180,000/yr-$200,000/yr

At Delta Galil, we strive to hire and nurture amazing talent. Actual salaries will vary depending on factors including but not limited to experience, specialized skills, and internal alignment.

Company Benefits

As a Delta Galil Associate, you'll be part of a global fashion company that values innovation, craftsmanship, and people. We're committed to offering comprehensive and competitive benefits that reflect our culture of care, creativity, and collaboration - but most importantly, benefits that fit you.

Our diverse range of programs is designed to support your total well-being - empowering you to make the best choices for yourself, your loved ones, and your lifestyle.

Below are a few of the benefits available to our Associates:

  • Multi-brand merchandise discount, including Splendid, 7 For All Mankind, and PJ Salvage
  • Comprehensive Health Coverage: Medical, Dental, and Vision Insurance, as well as Basic Life/Voluntary Life/Disability/Critical Illness
  • Financial Wellness: 401(k) Retirement Program with Company match and 529 College Savings Plan, as well as Tax-Advantage Health & Transit Accounts
  • Personal and sick time off, vacation time, floating days, and company-observed holidays
  • Paid Volunteer Time Off to dedicate your skills and time towards charitable activities
  • From weekly breakfasts and monthly milestone celebrations to leadership-led panels, and, team-building events, we offer plenty of fun ways to connect-both in person and virtually

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