Senior Director, Marketing Communications

DigitalOcean

$213K — $267K *
Consumer Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in global communications or public relations within a high-growth tech environment
  • Proven ability to develop and implement multi-channel communication strategies
  • Strong relationships with top-tier tech journalists and industry influencers
  • Expertise in crisis management and safeguarding corporate reputation
  • Exceptional interpersonal skills for cross-functional collaboration
  • Adaptability and a growth mindset to continuously improve communication practices

Responsibilities

  • Define and implement global communication strategy aligned with enterprise goals
  • Build relationships with leading tech journalists to enhance brand visibility
  • Develop response frameworks for crisis management
  • Oversee corporate digital and social media channels for increased engagement
  • Establish KPIs and metrics to measure impact and sentiment
  • Provide media coaching and support to C-suite executives
  • Lead and mentor a team of communication specialists

Benefits

  • Fully remote work opportunity
  • Dynamic and supportive work environment
  • Opportunity to lead and influence at a high level
  • Access to career development resources
  • Encouragement of a growth mindset and feedback-oriented culture
Full Job Description
We are looking for a master media strategist to unify, elevate, and lead our global narrative and storytelling. Reporting to the Chief Marketing Officer, you will be a key player in transforming our cross-functional public relations, corporate communications, and analyst and influencer relations into a unified power engine that accelerates market awareness and adoption and inspires community trust.
What You'll Do:
  • Define and author the overarching global communication strategy in order to align long-term enterprise goals with a compelling public voice that elevates our corporate authority.
  • Cultivate and leverage deep relationships with Tier-1 tech journalists and industry influencers in order to secure high-impact placements that increase our competitive share of voice.
  • Develop proactive response frameworks and risk-mitigation models in order to safeguard corporate reputation and maintain public trust during critical business or industry events.
  • Oversee the direction and performance of all corporate digital and social media channels in order to optimize multi-platform engagement with our global community.
  • Establish advanced operational KPIs and attribution metrics across all communication vectors in order to measure and prove business impact, brand sentiment, and pipeline influence.
  • Provide strategic counsel, bespoke media coaching, and tailored talking points to the C-suite in order to enhance the efficacy of executive thought leadership across public forums.
  • Lead, mentor, and scale a high-performing team of communication specialists and content creators in order to cultivate internal talent, maximize operational velocity, and foster a world-class culture of accountability.
What You'll Add to DigitalOcean:
  • Experience with building and executing multi-channel global communications, PR, and social media strategies at scale within a high-growth SaaS, cloud infrastructure, or tech environment.
  • A deep understanding of public relations methodologies, crisis management frameworks, and the shifting nuances of algorithmic digital channels.
  • Experience with handling corporate visibility operations and acting as a trusted liaison to media entities, industry analysts, and executive stakeholders.
  • The human element: Exceptional relational intelligence and diplomacy skills, enabling you to harmonize diverse cross-functional teams and build ironclad partnerships across organizational boundaries.
  • A growth-mindset approach: A natural appetite for constructive feedback, a relentless drive to challenge stale brand paradigms, and a "leave it better than you found it" attitude.
  • Fearlessness: Marketing has to create compelling stories from highly technical products and concepts, with new ones emerging almost every day. We must learn all the time, ask the basic questions, and be willing to fail in order to learn more.
Compensation Range:
  • $213,600 - $267,000

*This is a remote role



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