Job Details

Position Overview

The Senior Director of Transportation is a senior operational and strategic leadership role responsible for driving excellence across all LTL (Less-than-Truckload), parcel, and courier delivery channels within Cencora's US Supply Chain organization. Reporting to the VP of the Global Transportation CoE, this leader owns end-to-end transportation performance, service quality, cost management, and long-term strategy - ensuring that Cencora's delivery capabilities meet the evolving needs of our customers and business while remaining financially disciplined and operationally excellent.

Key Responsibilities

Transportation Performance & Service Delivery

• Own and drive delivery performance metrics across LTL, parcel, and courier channels, including on-time delivery, damage rates, exception management, and carrier scorecards.
• Establish and maintain service level standards aligned to customer expectations and Cencora's commitments.
• Lead root cause analysis and corrective action planning for service failures, partnering with carriers and internal operations teams to resolve systemic issues.
• Implement continuous improvement programs to elevate service quality across all delivery modes.

Budget & Cost Management

• Own the transportation P&L for USSC, managing budgeted-to-actual cost performance across LTL, parcel, and courier spend.
• Develop annual transportation budgets in partnership with Finance, providing detailed variance analysis and forecasting throughout the fiscal year.
• Identify and execute cost optimization opportunities through carrier negotiations, mode optimization, network design, and demand planning alignment.
• Drive accountability for cost-per-shipment, cost-per-mile, and other key financial efficiency metrics across the transportation portfolio.

LTL, Parcel & Courier Strategy

• Develop and execute a multi-year transportation strategy for LTL, parcel, and courier services within USSC, aligned to the broader Global Transportation CoE vision.
• Evaluate and recommend changes to carrier mix, contract structures, and delivery models to improve both cost and service outcomes.
• Monitor market trends, carrier capacity dynamics, and emerging delivery technologies to inform strategic decisions.
• Lead RFP processes, carrier selection, and contract negotiations across all relevant transportation modes.

Stakeholder & Carrier Relationship Management

• Build and maintain strategic relationships with key carrier partners, holding them accountable to contractual service and cost commitments.
• Serve as the senior transportation voice for USSC within the Global Transportation CoE, representing regional needs and priorities in global strategy discussions.
• Collaborate cross-functionally with Distribution Operations, Customer Experience, Sales, Finance, and IT to align transportation capabilities with business requirements.
• Engage regularly with senior leadership to communicate performance, risks, and strategic initiatives.

Data, Analytics & Reporting

• Champion the use of data and analytics to drive transportation decision-making, partnering with technology and analytics teams to build robust reporting capabilities.
• Maintain executive-level dashboards and reporting on service, cost, and carrier performance for USSC transportation operations.
• Leverage technology capabilities including transportation management system (TMS), track-and-trace applications, and parcel manifesting solutions to optimize routing, carrier selection, and shipment visibility.

Team Leadership

• Lead, develop, and inspire a high-performing team of transportation managers and analysts across LTL, parcel, and courier functions.
• Foster a culture of accountability, continuous improvement, and customer-first thinking.
• Attract and retain top transportation talent, building organizational capability for the future.

QUALIFICATIONS:

• Bachelor's degree in supply chain management, logistics, operations management, business administration, engineering, healthcare administration, or a related field, or equivalent experience required.
• Master's degree in supply chain, logistics, operations, business administration, or a related field, or equivalent experience preferred.
• 12+ years of experience in transportation, logistics, supply chain, distribution, operational leadership, carrier strategy, vendor management, or a related field required.
• 8+ years of experience in a management capacity required.
• Certification in Certified Supply Chain Professional (CSCP), Certified Logistics, Transportation and Distribution (CLTD), Certified in Planning and Inventory Management (CPIM), or equivalent preferred.

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora

Full time

Affiliated Companies
Affiliated Companies: AmerisourceBergen Services Corporation